Quality degradation at soundcore  
Users report higher volume of Quality Issues than usual
48
poor

soundcore | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-42 Points Past 30 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
291 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
69 Reports
User Feedback
19%
iOS
69 Reports
81%
Android
291 Reports
soundcore - Latest Quality Issues
iOS
Jan 27, 2025
Bad connection
My headphones are not recognized on the iPhone 16
iOS
Jan 27, 2025
UX unfriendly
This app has potential but is very clumsy. Please make the user experience more friendly, direct, clear and straightforward with minimal tapping around back and forth. Most importantly, the sounds are mono instead of stereo. Make everything more high quality. It’s a B/C quality for now.
Android
Jan 27, 2025
The app recognizes my Soundcore Life [phone] Mini headphones but connection is impossible!!! I've done and tried everything. For me the app is rubbish
iOS
Jan 27, 2025
Suddenly can’t connect anymore
App does not recognize the earbuds anymore. Tried reinstalling, reconnecting, re-pairing, nothing works. They are now also stuck in N.C. mode which is really bad for audio quality
Android
Jan 28, 2025
I'm using it with an Xperia 1 VI. The app's UI is easy to use, including switching noise canceling, and I find it very useful, but after the recent Android OS 15 update, I've been experiencing a bug where the volume becomes extremely low. The first time I restart my phone, I can hear it at a normal volume, but once I disconnect, the volume becomes extremely low from the second time onwards. This may be model-dependent, but I hope it gets fixed soon.
iOS
Jan 28, 2025
Hate it
I have no idea why anybody has given this app 5 stars. You can’t delete inaccurate data. It dosent seem to save old data. Not very many options for sounds. So many things wrong with this app. Your headphones don’t automatically discount when you put back in case you have to manually do it. I haven’t find a single thing a like about this app. Unless it’s a skill issue on me.
Android
Jan 28, 2025
The equalizer is not working.
Android
Jan 28, 2025
I couldn't log in and couldn't use everything
Android
Jan 29, 2025
I have the Space One and the Q30 but somehow the music volume is always adjusted so that you can't just say "I'm going to freak out for a minute" it doesn't work, it's always adjusted to the low range! 90d every now and then you can go over that guys and girls the sound is top notch in this price range but you can't freak out 😬 It's bitter!
soundcore - Product Description
Please Note:
1. The soundcore app currently only supports the following soundcore devices: 
Rave / Rave Mini / Mega / Trance / Wakey / Icon+ / Motion X600 / Motion+ / Infini Pro / Model Zero / Model Zero+ / Liberty 2 Pro / Liberty Air 2 / Liberty 2 / Life NC / PowerConf / Flare 2 / Rave Neo / Rave Partycast  / Trance Go / soundcore Mini 3 / Motion Boom / soundcore 3 / Boost(Upgraded) / Life Q30 / Life Q20+ / Life Q35 / Life Tune / Life Tune Pro / / Life Tune XR / Life A2 NC / Life Dot 2 NC / Life Dot 2S / Liberty Air 2 Pro / Life P3 / Liberty Neo 2 / Liberty 3 Pro / Rave+ / Select 2 / Life Dot 2 XR / Rave Neo SE / Life Tune Pro / soundcore min 3 Pro / Life P3 / Life Note 3 / Life Note 3S / Life 2 Neo / Life Q10i / Life Dot 3i / soundcore Dot 3i / Life Note 3i / soundcore Note 3i / Sport X10 / Life A3i / soundcore A3i / Life P3i / soundcore P3i / Space A40 / Space Q45 / VR P10 / Sleep A10 / Liberty 4 / A20i / A25i / P20i / P25i / R50i , etc. 
2. Not all soundcore devices support all features shown in the screenshots. 

App Description:
The soundcore app offers unique features for each of the supported soundcore devices and allows you to personalize and optimize your listening experience.
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