90
epic
SouthState Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
7 Reports
7 Reports
User Feedback
7%
iOS
7 Reports
7 Reports
93%
Android
96 Reports
96 Reports
SouthState Mobile - Latest Quality Issues
Android
Dec 9, 2024
The app has recently had an error displaying money that I don't have in either my savings or checking
Android
Dec 15, 2024
Will not install on my phone with Android 13
iOS
Dec 24, 2024
Deposits are frustrating
I use the app for doing deposits. Very time-consuming because the app continuously says to hold steady when I'm not moving or use on a dark background when it's on a black table and you have to wait until it finally gives you the option of doing it manually. There's no option to do it manually from the start.
iOS
Dec 24, 2024
Transactions
Sometimes transactions are pending for a while. Wish they would process quicker.
Android
Dec 25, 2024
The login process has gotten much easier. But the camera for deposits early in the morning is iffy at best half the time doesn't work early in the morning and it just kicks you out.
Android
Dec 25, 2024
Only 4 stars because I can't update my app .it said my phone wasn't compatible
iOS
Dec 28, 2024
Klunky and poorly designed bill pay
The app technically does the job but the online bill pay is klunky and poorly designed and lacks basic features that other banks have. It offers “real time” views of linked banks which gives the illusion of being able to manipulate “linked banks” from SouthState BUT any transactions between “linked” banks takes up to 3 business days when institutions like Zelle and Cash App can deposit almost “instantly”. If you are used to Wells Fargo, Chase, or Huntington Bank online banking apps you will be very disappointed with SouthState online banking's app!
Android
Dec 31, 2024
App stopped working on my G4 androd phone.
Android
Jan 3, 2025
It's great for depositing checks, but some features do not work for me such as "link your accounts." I tried that, and I got an error message telling me that I could NOT link to an account at another bank...which is supposed to be a feature of the app!! That was frustrating!! Don't do stuff like that to me because I don't respond well to that sort of frustration.
SouthState Mobile - Product Description
SouthState's new mobile app is bringing you enhanced features for streamlined access and more peace of mind. Stay on top of your accounts. - Check balances and view your account activity - Look up check images - Quickly deposit checks with your device's camera - View your balance instantly on your Apple Watch - Enable alerts to be notified of account activity - Sign up for eStatements Transfer money, pay bills or pay people. - Send money with Zelle® - Easily pay your bills in minutes with BillPay - Transfer funds between SouthState accounts or to other financial institutions See your full financial picture. - Link accounts from other financial institutions - Use budgeting tools to get insights on your spending Open additional accounts or apply for a loan - Open a checking, savings, or money market - Apply for a personal loan - Apply for a mortgage Other helpful tools - Find the nearest location or ATM Be sure to keep your app updated for future enhancements. We're working hard to provide you with even more tools tomorrow.
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