Quality degradation at Spectrum TV  
Users report higher volume of Quality Issues than usual
36
poor

Spectrum TV | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Entertainment
Work at Charter Communications? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Charter Communications? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
169 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
60 Reports
User Feedback
26%
iOS
60 Reports
74%
Android
169 Reports
Spectrum TV - Latest Quality Issues
iOS
Nov 17, 2024
Straight up doesn't work anymore
It doesn't work. I can't get the app to load. Why do I pay so much money for this again?
Android
Nov 17, 2024
I can't get it to work it keeps saying service temporarily unavailable and ives me a reference code and says will try again in 30 seconds so I waited then it did it again but it said 45 seconds that time and I just got off I'm watching it on my TV it's bull to pay for stuff you can't use there should be some recompensation on my bill
Android
Nov 18, 2024
Picture doesn't show on the app
Android
Nov 18, 2024
Almost perfect. The only thing missing is what streaming service to watch the show on. It seems to have it, but doesn't include the standards like Prime Video, Paramount Plus, Peacock. It shows obscure ones that I don't have. This would make it perfect. Or allow an option to add a note to a series so we can put where we watch it.
Android
Nov 18, 2024
Every time it's football the app doesn't want to work on my TV. I've reset it and factory reset my entire TV. I'm over it. I'm ready to just switch to YouTube tv.
Android
Nov 19, 2024
none professional, telling me I ole them money from passed years, which is not true!!! customer service suukkss
Android
Nov 19, 2024
A Spectrum employee stated "Unfortunately the Spectrum TV app still only has stereo audio, Xumo included". It is disappointing not to have surround sound available, and it was a downgrade when switching from another local provider that did offer surround sound in their app.
Android
Nov 19, 2024
Not worth the time
Android
Nov 20, 2024
I just do not know-how to use the app. There is so many TV shows and programs that's just overwhelming.
Spectrum TV - Product Description
SPECTRUM TV 
Download the Spectrum TV App and get the most out of your Spectrum TV experience. Stream On Demand or live TV anywhere on your favorite devices.

TURN ANY SCREEN INTO A TV
•	Stream live TV anywhere you have a connection.
•	Enjoy thousands of On Demand shows and movies.
•	Cast from your phone or tablet to a compatible TV with Chromecast.


FIND YOUR FAVORITE PROGRAMS
•	Create a personalized guide by setting your favorite channels.
•	Search by title, network, actor or sports team anywhere in the app.
•	Add new and exciting Spectrum Originals to your Watchlist.


CONTROL YOUR TV AND DVR 
•	Change TV channels on your Spectrum Receiver.
•	Get showtimes and record your favorite TV shows and movies (with optional DVR services).
•	Delete, modify and play DVR recordings on your TV (compatible DVRs only).


SET PARENTAL CONTROLS
Turn on parental controls and set a PIN to block shows by channel or rating. The blocks you set apply across each device in your household.

WHAT YOU NEED TO USE THIS APP
Available programming depends on your Spectrum TV package. Some programming is available only when connected to your Home Spectrum Internet service. A Spectrum TV subscription, username and password are required to sign in.  

Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. Please see https://sites.nielsen.com/priv/browser/us/en/optout.html for more information.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners