Quality degradation at Sports Direct  
Users report higher volume of Quality Issues than usual
67
fair

Sports Direct | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
54%
Android
125 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
108 Reports
User Feedback
46%
iOS
108 Reports
54%
Android
125 Reports
Sports Direct - Latest Quality Issues
Android
Mar 29, 2025
can never check my order keeps putting me back to sign in again and again
Android
Mar 30, 2025
Logging me out everytime after I close the app and cannot login back. Goes in a loop. Need to delete and install it again after every use
Android
Mar 30, 2025
log in doesn't work.
iOS
Mar 30, 2025
Very very bed
I bought a product and returned it, but my money has not been deposited for a long time and I have not received an answer even though I have written to live support many times.
Android
Mar 30, 2025
crashes often
Android
Mar 30, 2025
at the payment gateway it crashed and has so many signing in bugs
Android
Mar 31, 2025
Be alright if it'd stop emptying my bag and wishlist and not letting me sign in when I try to checkout.
Android
Apr 1, 2025
This app was created by and is maintained by amateurs. Massive stuttering if too many thumbnails are generated when browsing and despite having an account and being logged in, goes into a login loop when trying to checkout your items by continuously asking you to log in. It was either try to load up the basket and check out directly from the site or buy direct from the Nike site. I chose the latter. Fix your stuff.
Android
Apr 2, 2025
Can't log in. I deleted the app and reinstalled it twice already. It worked fine before. And the chat robot is a joke.
Sports Direct - Product Description
Whether you're a beginner or a professional, our diverse product range will assist you to train and improve in your chosen sport or activity. We stock over 800 brands from Nike, adidas and Puma to Slazenger, Lonsdale and Karrimor, ensuring we've got just what you need for every level of every sport. We also boast a wide range of fashion and lifestyle brands for all the family so no matter what you're looking for, we've got it covered.

With the Sportsdirect.com app for Android, you can:

-SHOP AS ONE
Use the same login details from the sportsdirect.com website, your basket is synced too so you can shop across devices.

-KEEP IN THE LOOP WITH PUSH NOTIFICATIONS
New products just in that you're going to love? Sale launching at midnight? Leave it to us.

-PERSONALISATION
Want to personalise your team's football shirt or maybe your favourite player's boots? No problem, it's all in the app.

-ALL THE BEST BITS FROM MOBILE
You can still shop as you would on our mobile site, using navigation you're familiar with, plus features such as Click and Collect and international delivery.
Want to improve your unitQ Score by 20% within 30 days?
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