poor

S-pushTAN für iPhone und iPad | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

16 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

86%

Android
134 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
21 Reports

User Feedback

14%

iOS
21 Reports

86%

Android
134 Reports

S-pushTAN für iPhone und iPad - Latest Quality Issues

Android

Jan 23, 2025

App poorly programmed: there is no language setting to choose from (German). The Spaka Hannover hotline cannot imagine a smartphone that does not offer this setting option from the manufacturer. The hotline cannot operate with English as a language selection.

iOS

Jan 23, 2025

Face ID not working

iPhone 11 with iOS 17.7.2 and app version 4.6.1 Why doesn't Face ID work? Neither when logging into the app nor when approving orders. The Face ID function is activated under Settings. Please provide a prompt solution as the error has been present for several months

iOS

Jan 24, 2025

Not possible

garbage

Android

Jan 24, 2025

The same problem as my predecessors, although there is a BT connection between both phones, the app cannot connect them despite the latest version 4.6. Please fix it immediately!!!

Android

Jan 24, 2025

The app hasn't worked for about 4 weeks. I went to my bank last week and they couldn't help me. They wanted to forward the problem along with my smartphone data. No response yet. I'll probably have to go back to the bank today.

Android

Jan 24, 2025

Changing devices doesn't work at all, an absolute disaster, before you implement such options, you should also test them thoroughly. Other banks are way ahead in this regard

Android

Jan 25, 2025

Can be installed on Chrome OS but doesn't start

Android

Jan 28, 2025

Unusable. App crashes immediately. Reinstallation does not help. System: Google Pixel 8 Pro with Lineage OS 21.1

Android

Jan 28, 2025

The application does not respond to touches, the interface does not work. The bank branch did not help at all. I deleted and reinstalled the application many times, but to no avail... There is no software support even in the bank itself

S-pushTAN für iPhone und iPad - Product Description

Get on the safe side: With the S-pushTAN app, you can get the practical and secure approval procedure of your Sparkasse on your iPhone or iPad. When banking online, use pushTAN, an advanced, mobile security procedure.

IT'S THAT EASY
• When banking online with iPhone, iPad or computer, place your payment orders and send them.
• The S-pushTAN app always shows the details of the order. Just check the order data and release the order by swiping.
• Usable for all orders with TAN release. Whether transfers, submitting or changing standing orders, securitie or service orders and much more.

LET'S GO AFTER ACTIVATION BY YOUR SPARKASSE
You can start with the S-pushTAN app if you are registered for the pushTAN procedure and have got your personal registration letter.

1 - Apply for the pushTAN procedure or switch from your previously used procedure at the online branch of your Sparkasse.
2 - Download the S-pushTAN app to your iPhone or iPad for free.
3 - As soon as you have received the registration letter from your Sparkasse, start setting up the S-pushTAN app.

SAFETY
• The S-pushTAN app communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements.
• Access to S-pushTAN is protected by a password you have chosen and optionally by Touch ID or Face ID.
• The app automatically locks after a short period of time, which means that your data is secured as much as possible even if the iPhone or iPad gets lost.
• The German TÜV confirms these highest safety standards every year anew.

WORTH TO KNOW
• In order to be able to use pushTAN, you need an activation by your Sparkasse and a registration letter for the first setup.
• In order to use the current version of the app, you need iOS from version 13 on your iPhone or iPad.
• If your iPhone or iPad is jailbroken, S-pushTAN is not executable on it. The important high security standards for the mobile banking we offer cannot be guaranteed on manipulated devices.
• Please do not deny S-pushTAN any of the requested permissions when setting it up, as these are necessary for the smooth functioning of the app.
• You get the app for free, but its use can cause costs. Please note the given information of your Sparkasse.

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We take the protection of your data very seriously. It is regulated in the privacy policy. By downloading and/or using the S-pushTAN app, you fully acknowledge the terms of the End User License Agreement of Star Finanz GmbH.
• Data protection: https://cdn.starfinanz.de/s-pushtan-datenschutz
• Terms of use: https://cdn.starfinanz.de/s-pushtan-lizenzbestimmung

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