67
fair
Square Point of Sale (POS) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
253 Reports
253 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
87 Reports
87 Reports
User Feedback
26%
iOS
87 Reports
87 Reports
74%
Android
253 Reports
253 Reports
Square Point of Sale (POS) - Latest Quality Issues
Android
Feb 28, 2025
They make system cuts and sales charged with card are not supported
Android
Feb 28, 2025
Horrible for small businesses. I was approved to accept payments. I accepted one 10k payment then they put the funds on hold and eventually closed my account because it didn't confirm to what square approved. The issue is that now my funds have been held for a week and my customer hasn't been refunded. I plan to sue square but think you should go another direction if you are trying to process payments easily. This is not easy and has caused major issues for my business
iOS
Feb 28, 2025
Be careful with this app.
Once you register as a member, they will continue to send you emails even after you cancel your membership. Even if you unsubscribe by clicking the unsubscribe button at the end of the email, they will continue to send you emails. They were so persistent that I contacted them by email, but they said that they had not been able to suspend my account and told me to suspend my account myself. Normally, they would suspend your account on your behalf, right? It was very difficult to understand how to suspend my account, and it took me about 30 minutes to finally suspend it, but it is strange that they would send me emails because my account was not suspended even though I had already suspended it at the end of the email. To top it off, they sent me emails again even after I suspended my account. I contacted them again about the above matter. Since I have to check every time an email is sent, it takes up valuable time even if it is only a few seconds, which is very annoying. Since I use Gmail, even if I block the sender, the email arrives in my spam folder, and there is a possibility that some important email has been sent to the spam folder by mistake, so I have to check each time, which takes up valuable time. Please be careful with this app.
Android
Feb 28, 2025
As the owner of a fledgling small business, I would rather be paid in shiny beads and pennies then have to deal with this bull$4it company called square. Wouldn't allow me to accept a single payment, forcing me to ask for cash from my customers, who honestly didn't have that kind of money on them. No one does. Meanwhile,I'm getting more jobs and the ones I've finished, I haven't been paid for yet because of square. Don't use this service. Unless you like working for free
Android
Feb 28, 2025
Reader never works, I am going to switch. I do not like square.
Android
Mar 1, 2025
It's started taking forever for payment to show up. Used to take a couple of minutes. Now it's like 10 minutes, and I'm always questioning if my customers' payments are going through.
Android
Mar 1, 2025
Stupid modes can't use app
Android
Mar 1, 2025
Works well most of the time, though I might be able to blame the loss of connection to the unit I experienced to the location we were in. Would still recommend for small time businesses/ just starting out.
Android
Mar 1, 2025
I install the update and the phone will not connect to my reader. So I cannot take cards that have a mag strip
Square Point of Sale (POS) - Product Description
Square Point of Sale is the free point-of-sale app that enables you to sell anywhere, with optional hardware that lets customers buy any way they want. Use the Point of Sale app with a Square Reader for contactless and chip to allow customers to pay touch free using payment links, QR codes, Apple Pay, and EMV chip cards. Take in-person contactless payments with just your phone. Enable Tap to Pay to accept contactless card, Apple Pay, or other digital wallet. Issue and track invoices directly from the app. Customize your invoices, set up weekly or monthly recurring invoices from your Dashboard, and let customers pay online with a credit or debit card. Get the job done faster. Add other Square tools, such as Online Checkout, Gift Cards, and Team Management, right to your POS. Connect your Point of Sale app to a free Square Online Store to accept orders for pickup and delivery. Funds are transferred fast—see money in your bank account in one to two business days. Use your point-of-sale system to keep track of sales and inventory in real time, manage items and employees, and view analytics about your business. All this with no long-term contracts or surprise fees. You can accept payments from 70 million Cash App customers on Square Point of Sale. Customers can now use Cash App to pay on your Square Online site or at your Square Point of Sale. Square Dashboard The free Square Dashboard app works in sync with the Square Point of Sale app and lets you view your live sales data, access powerful analytics and other easy tools to help you track and improve your business. Payment Information for U.S. 2.6% + 10¢ per tap, dip, scan, or swipe. Charge $100 in a single transaction and see $97.30 in your bank account. Accept Visa, Mastercard, Discover, and American Express cards all at the same rate. Invoices are free to send and cost 2.9% + 30¢ per invoice paid online. Next-day Transfers Get your money fast. Square transfers payments into your bank account in one to two business days. - Record cash, gift cards, and other forms of tender - Customize your POS with photos, names, and variations - Send receipts via email or text message - Apply discounts and issue refunds - Track inventory in real time - Connect to a receipt printer, kitchen ticket printer, barcode scanner, and cash drawer
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