69
fair
Square Appointments | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
29 Reports
29 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
29 Reports
29 Reports
User Feedback
50%
iOS
29 Reports
29 Reports
50%
Android
29 Reports
29 Reports
Square Appointments - Latest Quality Issues
Android
Feb 25, 2025
I use a reservation site, but it's a little hard to use because I can't log in properly and customer data gets duplicated. The phonetic readings of the customers' names aren't displayed, and you can't register phonetic readings when registering through the app. Overall, it's a little hard to use, but I have high hopes for the future because I can do almost everything I need, such as payments, customers, and reservation sites, through Square!!
iOS
Feb 28, 2025
Be careful with this app.
Once you register as a member, they will continue to send you emails even after you cancel your membership. Even if you unsubscribe by clicking the unsubscribe button at the end of the email, they will continue to send you emails. They were so persistent that I contacted them by email, but they said that they had not been able to suspend my account and told me to suspend my account myself. Normally, they would suspend your account on your behalf, right? It was very difficult to understand how to suspend my account, and it took me about 30 minutes to finally suspend it, but it is strange that they would send me emails because my account was not suspended even though I had already suspended it at the end of the email. To top it off, they sent me emails again even after I suspended my account. I contacted them again about the above matter. Since I have to check every time an email is sent, it takes up valuable time even if it is only a few seconds, which is very annoying. Since I use Gmail, even if I block the sender, the email arrives in my spam folder, and there is a possibility that some important email has been sent to the spam folder by mistake, so I have to check each time, which takes up valuable time. Please be careful with this app.
Android
Feb 28, 2025
Deactivated my account without a real explanation as to why and didn't even notify me until I called about not being able to take payments
iOS
Mar 3, 2025
Tap to pay
Tap to pay not fully functional
Android
Mar 6, 2025
CANNOT BOOK 24/7... I run my spa business from noon until 2AM, so my clients need to be able to book 1-hour appointments up until 1:00 AM. But this app will not allow my clients to book past 9PM. What is going on? I've been trying for the past week to figure this out, and I'm getting to the point of not using this app at all. I have reset my hours of operation and availability countless times and I still keep getting 9PM as the latest anybody can book. It's extremely frustrating!!!
iOS
Mar 6, 2025
Inconsistent
There should be options for two reminders instead of just one. I also get notifications sent to different parts of the app which makes things go unnoticed for periods of time. Like when a client needs to adjust their appointment I might get a push notification or I might get a message sent to the messages within the app, or it might go to notifications in the app. They're never in the same place.
iOS
Mar 7, 2025
Great and Limites
This app is great for scheduling appts. I enjoy having my schedule viewable for clients to book one-on-one sessions with me. I tried the premium with the hopes I could schedule classes and retreats, which you technically can, there's just no way to share those offerings with clients, which makes it a bit pointless.
Android
Mar 12, 2025
The Add Payment option keeps disappearing and I have to reinstall repeatedly. This app is great but this problem is starting to kill it. Please fix it.
Android
Mar 12, 2025
Glitchy junk app. I need this for work and it decides when it feels like working and when it doesn't. Needs my location for some unnecessary reason also. Just make an app that works, I don't understand why people who make apps for a living can't make an app that works. That's insane to me.
Square Appointments - Product Description
Square Appointments is an all-in-one solution for booking and scheduling appointments, sending reminders, and accepting payments. It has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payment system. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. Get 24/7 online booking, automatic appointment reminders, seamless payment processing, and no-show protection with Square Appointments for iPhone, iPad, and desktop. ► PRICING PLANS TO FIT YOUR BUSINESS Pricing for Square Appointments is based on the features that fit your business best. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► LET CLIENTS BOOK 24/7 No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from your iPhone or iPad. With our Square Online integration, you can customize layouts, colors, and fonts that reflect your brand and even add pages for products, testimonials and more. ► CHECK OUT CLIENTS SEAMLESSLY Accept payments, sell products, or send invoices easily, all from one app. Let customers have Square save their card on file for even faster checkout. ► REDUCE NO-SHOWS Set up automated appointment reminders, request prepayment or charge a cancellation fee for online booking. ► MANAGE AN ENTIRE TEAM EASILY Manage your whole team’s calendars, set their access and permissions, and see individual sales and appointment reports all from one place. ► GET TO KNOW YOUR CLIENTS Keep notes on all your clients so you can keep track of their preferences, appointment and sales history. This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale, and payment processing—all in one place.
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