15
poor

Stagecoach Bus: Plan>Track>Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
70%
Android
109 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
46 Reports
User Feedback
30%
iOS
46 Reports
70%
Android
109 Reports
Stagecoach Bus: Plan>Track>Buy - Latest Quality Issues
iOS
Nov 17, 2024
Were is the bus
Your site is a waste of my time you never tell people when you cancel a bus you just leave us at the bus stop with no information very poor service
iOS
Nov 17, 2024
50 bus to Eckington
All last week the 50& 50a was late, around 40-50 minutes later than original time from Sheffield centre to chesterfield.. Not sure what the problems have been but it's the last thing passengers need after a day at work… Anyone wouldn't Moan if a bus is 10minutes late but the lateness has been horrific, especially at the busy times between 4pm and 7pm. Please keep to the scheduled times this will make passengers happy!!
iOS
Nov 17, 2024
Deliberate snub of passenger at bustop inside cold weather by BUS 709 drivers
I have experience several bad attitudes from the drivers at Prospect bustop behind Morrison Portsmouth to Emsworth that I will have to report late to work . Another experience was today that despite waiving from miles away to alert and stop the , the would rather speed off and eventually cost me a lot. I have a video of todays incidence and the bus cam surely has that of yesterday which happened twice apart from the ones that happened in previous months. Other service providers will slow down and some will still wait at the bustop incase the passenger changes his/her mind but most BUS700 drivers are not friendly. The monopoly has to be stopped If I had the right channel to report to government authorities for sanctions, I would do that .
Android
Nov 17, 2024
Will not connect to a network so my ticket doesn'tupdate, constantly errors out, and I can't even re-log in after uninstalling and re-installing, basically wasting my Megarider
Android
Nov 18, 2024
Trackers on buses frequently not working
iOS
Nov 18, 2024
Doesn’t work reliably
Brings up and displays ghosts non existent journeys of one minute duration. Also omits genuine journeys completely. Works well intermittently. Best save your journey times from PDF beforehand if possible. Good and friendly drivers and reasonable service for which I am thankful for. If they could sort this issue out I would appreciate it maybe review again
Android
Nov 18, 2024
Completely useless, won't display any service or route information
Android
Nov 19, 2024
Useful to check if the bus is delayed but that's basically it sometimes bus doesn't show on map even when clicked on the bus from menu very buggy
Android
Nov 19, 2024
Insanely frustrating to use, the "plan your journey" bit used to work until one day it just suddenly didnt, even when you use the live map it doesnt show the buses most of the time, theres no option just to look at the timetables
Stagecoach Bus: Plan>Track>Buy - Product Description
Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. 

App Features:

*Interactive map*
We’ve made it easier to travel on our buses with a new interactive map, showing all of our services and stops – simply tap on a bus or stop to find your journey information.

*Latest bus information*
Check when your bus will arrive and how far away from you it is. 

*Find the right stop for you*
View your nearest bus services and stops wherever you are, which buses stop there and what routes they take.

*Favourites*
Save your favourite journeys, bus services and stops to make journey planning even easier.

*Mobile tickets:*
Buy mobile tickets safely and securely and your tickets will appear instantly on your phone ready to use.  Simply activate your ticket when you're ready to board and show it to the driver.

Stagecoach buses run in the following areas:
Aberdeenshire
Alton and Petersfield
Alyth 
Blairgowrie and Coupar Angus
Andover and Salisbury
Arbroath Montrose and the Mearns Coast
Ashford
Aviemore
Ayrshire and Arran
Barnsley
Barrow and Furness
Basingstoke
Bedfordshire
Blackwater Valley
Caithness
Cambridgeshire
Canterbury
Cardiff
Carlisle 
Penrith and Wigton
Cheltenham
Cheshire
Chesterfield
Chichester and Bognor Regis
Cirencester
Clackmannanshire 
Falkirk and Stirling
Doncaster
Dover
Dronfield
Dumfries and Galloway
Dundee
Dunfermline and West Fife
Eastbourne
East Devon
Edinburgh
Folkestone
Forest of Dean
Forfar and Brechin
Fort William
Gainsborough
Glasgow
Glenrothes 
Leven and Kirkcaldy
Gloucester
Greater Exeter
Grimsby 
Cleethorpes
Guildford and South Surrey
Gwent
Hartlepool
Hastings
Herefordshire
Highland Perthshire
Hull
Inverness
Kendal and The Lakes
Lancashire 
Leicestershire 
Lincoln
Manchester
Mansfield
Merseyside
Merthyr Tydfil
Milton Keynes
Moray
Morecambe and Lancaster
Newark
Newcastle upon Tyne
Norfolk
Northamptonshire
North Cornwall
North Devon
Orkney
Oxfordshire
Perth
Peterborough
Plymouth
Portsmouth and Havant
Powys
Retford
Rhondda Cynon Taf
Rotherham
Salford
Scunthorpe
Sheffield
Skegness
Skye
Somerset
South Hams
South Perthshire
South Shields
Staffordshire
St Andrews Cupar and the East Neuk
Stockport
Stroud
Sunderland
Swindon
Tameside
Teesside
Teignbridge
Tewkesbury
Thanet
Torbay
Wakefield
Warwickshire and Coventry
West Cumbria
West Devon
West Perthshire
Wigan
Winchester
Worcestershire
Worksop
Worthing and Brighton
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