37
poor

Stagecoach Bus: Plan>Track>Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Travel
Work at Stagecoach Group plc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Stagecoach Group plc? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
21 Reports
User Feedback
21%
iOS
21 Reports
79%
Android
80 Reports
Stagecoach Bus: Plan>Track>Buy - Latest Quality Issues
Android
Mar 29, 2025
it doesn't let me see all bus times near me. I know there's different buses to get to same places but only shows me the one. it also won't let me buy tickets to other places anymore says the route doesn't exist even tho I've taking hundreds of times
Android
Mar 29, 2025
app no longer displays live bus times for 2 bus services that operate in my area. They don't show up in the planner either despite both still operating, so the app is a waste of time.
Android
Mar 29, 2025
Terrible app. They stopped doing returns so I got a monthly ticket but the app is so bad it sometimes doesn't load, even with full Internet bars and a modern phone, so I have to buy a single anyway. Bus tracker never loads unless you're lucky and first bus seem to be able to send out three number 2 buses in the time it takes to get one 23 which should be every 10mins. Idk what's going on as service used to be fine. Need better tech if no returns.
Android
Mar 29, 2025
This bus app is a trainwreck. It doesn't show all the buses on a given route all the time, so I can't depend on it. It seems to get confused if the buses are running extremely late, which for Stagecoach as a bus service is extremely common. What's the point of having an app if it isn't useful?
Android
Mar 30, 2025
Not working after last update and a uninstall and reinstall haven't worked. Will up the rating if it gets sorted soon.
Android
Mar 31, 2025
Terrible app. Simply doesn't work properly half the time. Been awful for years using multiple devices.
iOS
Mar 31, 2025
Please fix this
I get buses everyday and using this app has made my life so much easier but ever since they updated the stagecoach buses, I cannot track anything. This is really annoying as when buses are running late, as they usually are, i can't plan my journey. really hoping this gets fixed soon as it was one of the main reasons i got the app
Android
Mar 31, 2025
the loss of 51 and 1x 2times per hour is not going down well today no timetables at bus stops yet will need them for Monday am
Android
Apr 1, 2025
App barely works, waste of time
Stagecoach Bus: Plan>Track>Buy - Product Description
Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. 

App Features:

*Interactive map*
We’ve made it easier to travel on our buses with a new interactive map, showing all of our services and stops – simply tap on a bus or stop to find your journey information.

*Latest bus information*
Check when your bus will arrive and how far away from you it is. 

*Find the right stop for you*
View your nearest bus services and stops wherever you are, which buses stop there and what routes they take.

*Favourites*
Save your favourite journeys, bus services and stops to make journey planning even easier.

*Mobile tickets:*
Buy mobile tickets safely and securely and your tickets will appear instantly on your phone ready to use.  Simply activate your ticket when you're ready to board and show it to the driver.

Stagecoach buses run in the following areas:
Aberdeenshire
Alton and Petersfield
Alyth 
Blairgowrie and Coupar Angus
Andover and Salisbury
Arbroath Montrose and the Mearns Coast
Ashford
Aviemore
Ayrshire and Arran
Barnsley
Barrow and Furness
Basingstoke
Bedfordshire
Blackwater Valley
Caithness
Cambridgeshire
Canterbury
Cardiff
Carlisle 
Penrith and Wigton
Cheltenham
Cheshire
Chesterfield
Chichester and Bognor Regis
Cirencester
Clackmannanshire 
Falkirk and Stirling
Doncaster
Dover
Dronfield
Dumfries and Galloway
Dundee
Dunfermline and West Fife
Eastbourne
East Devon
Edinburgh
Folkestone
Forest of Dean
Forfar and Brechin
Fort William
Gainsborough
Glasgow
Glenrothes 
Leven and Kirkcaldy
Gloucester
Greater Exeter
Grimsby 
Cleethorpes
Guildford and South Surrey
Gwent
Hartlepool
Hastings
Herefordshire
Highland Perthshire
Hull
Inverness
Kendal and The Lakes
Lancashire 
Leicestershire 
Lincoln
Manchester
Mansfield
Merseyside
Merthyr Tydfil
Milton Keynes
Moray
Morecambe and Lancaster
Newark
Newcastle upon Tyne
Norfolk
Northamptonshire
North Cornwall
North Devon
Orkney
Oxfordshire
Perth
Peterborough
Plymouth
Portsmouth and Havant
Powys
Retford
Rhondda Cynon Taf
Rotherham
Salford
Scunthorpe
Sheffield
Skegness
Skye
Somerset
South Hams
South Perthshire
South Shields
Staffordshire
St Andrews Cupar and the East Neuk
Stockport
Stroud
Sunderland
Swindon
Tameside
Teesside
Teignbridge
Tewkesbury
Thanet
Torbay
Wakefield
Warwickshire and Coventry
West Cumbria
West Devon
West Perthshire
Wigan
Winchester
Worcestershire
Worksop
Worthing and Brighton
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners