Quality degradation at Stagecoach Bus: Plan>Track>Buy  
Users report higher volume of Quality Issues than usual
13
poor

Stagecoach Bus: Plan>Track>Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
72%
Android
129 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
50 Reports
User Feedback
28%
iOS
50 Reports
72%
Android
129 Reports
Stagecoach Bus: Plan>Track>Buy - Latest Quality Issues
iOS
Dec 19, 2024
App
The app doesn't work
Android
Dec 19, 2024
Never actually shows a static timetable. It's all guesswork. Better off using Google.
iOS
Dec 20, 2024
Frustrating
Totally frustrating experience trying to use this app. Unable to see what's on the screen as elements overlap. This is on an iPhone so would expect it to be tried and tested on this system! Can't access the timetable and the tutorial is hopeless too with no info on how to use the app…
Android
Dec 20, 2024
Not keen on the last update as it now shows less buses ahead of time. When it works it's OK but for the past two days it's not worked at all. No matter what time of day you open it the only bus it shows is for 16.00 and is a number that doesn't even run in Morecambe! So currently the app is useless for timetables or live times.
Android
Dec 21, 2024
I have to re enter my card details in everytime i buy a new ticket thats 3 times it has done this to me while waiting for bis to work and made me late because its says tick this box to save your details yet does not save them apps are getting so unreliable now
Android
Dec 21, 2024
awful app that never loads any stops
Android
Dec 22, 2024
Ehhh is okay considering it's the only way to track buses. Most the time it's accurate tho a lot of the time the bus isn't live trackable so kinda have to guess and use your own knowledge. Recently it's become unresponsive. It'll open and I can see my location but I can't move the map round or even click on anything just frozen but still a live map
Android
Dec 22, 2024
Terrible app, Never shows the exact times uses are supposed to show. Stagecoach generally a very useless company
Android
Dec 22, 2024
This company is not fit for purpose. Too many cancellations. Adust your timetables to fit the amount of drivers you have.
Stagecoach Bus: Plan>Track>Buy - Product Description
Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. 

App Features:

*Interactive map*
We’ve made it easier to travel on our buses with a new interactive map, showing all of our services and stops – simply tap on a bus or stop to find your journey information.

*Latest bus information*
Check when your bus will arrive and how far away from you it is. 

*Find the right stop for you*
View your nearest bus services and stops wherever you are, which buses stop there and what routes they take.

*Favourites*
Save your favourite journeys, bus services and stops to make journey planning even easier.

*Mobile tickets:*
Buy mobile tickets safely and securely and your tickets will appear instantly on your phone ready to use.  Simply activate your ticket when you're ready to board and show it to the driver.

Stagecoach buses run in the following areas:
Aberdeenshire
Alton and Petersfield
Alyth 
Blairgowrie and Coupar Angus
Andover and Salisbury
Arbroath Montrose and the Mearns Coast
Ashford
Aviemore
Ayrshire and Arran
Barnsley
Barrow and Furness
Basingstoke
Bedfordshire
Blackwater Valley
Caithness
Cambridgeshire
Canterbury
Cardiff
Carlisle 
Penrith and Wigton
Cheltenham
Cheshire
Chesterfield
Chichester and Bognor Regis
Cirencester
Clackmannanshire 
Falkirk and Stirling
Doncaster
Dover
Dronfield
Dumfries and Galloway
Dundee
Dunfermline and West Fife
Eastbourne
East Devon
Edinburgh
Folkestone
Forest of Dean
Forfar and Brechin
Fort William
Gainsborough
Glasgow
Glenrothes 
Leven and Kirkcaldy
Gloucester
Greater Exeter
Grimsby 
Cleethorpes
Guildford and South Surrey
Gwent
Hartlepool
Hastings
Herefordshire
Highland Perthshire
Hull
Inverness
Kendal and The Lakes
Lancashire 
Leicestershire 
Lincoln
Manchester
Mansfield
Merseyside
Merthyr Tydfil
Milton Keynes
Moray
Morecambe and Lancaster
Newark
Newcastle upon Tyne
Norfolk
Northamptonshire
North Cornwall
North Devon
Orkney
Oxfordshire
Perth
Peterborough
Plymouth
Portsmouth and Havant
Powys
Retford
Rhondda Cynon Taf
Rotherham
Salford
Scunthorpe
Sheffield
Skegness
Skye
Somerset
South Hams
South Perthshire
South Shields
Staffordshire
St Andrews Cupar and the East Neuk
Stockport
Stroud
Sunderland
Swindon
Tameside
Teesside
Teignbridge
Tewkesbury
Thanet
Torbay
Wakefield
Warwickshire and Coventry
West Cumbria
West Devon
West Perthshire
Wigan
Winchester
Worcestershire
Worksop
Worthing and Brighton
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