72
good
Standard Bank / Stanbic Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
346 Reports
346 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
38 Reports
38 Reports
User Feedback
10%
iOS
38 Reports
38 Reports
90%
Android
346 Reports
346 Reports
Standard Bank / Stanbic Bank - Latest Quality Issues
Android
Nov 16, 2024
Useless bank!!! Literally the worst bank in the world! Now the app and site is unavailable! Talk about absolute GARBAGE!
Android
Nov 16, 2024
Lately, the app has been glitching quite a lot. Now, today, i couldn't access the app at all due to some technical issue from Std Bank side.
Android
Nov 16, 2024
This app left me stranded plenty of times. If its not the app then its then banker. Always making me look like a fool infront of the public. Always prime time on limited access or i cant log in at all, beacuse they experiencing problems with the app. How humiliating i was even stranded in another country
Android
Nov 16, 2024
It had glitches when I stopped using it for a week, plus the would not open to peek at the balance, buy, pay and send money to relatives.
Android
Nov 16, 2024
they do not deduct for my credit card Nd they will call and send 100 massages I don't understand who stopped my debit order
iOS
Nov 17, 2024
Cheque acc
I went to the std bank menlyn to order a card that will swipe @ the tolgate, I was not assisted. Why must I still withdraw cash to pay tolgates?
Android
Nov 18, 2024
Can't Sign in Device Already Registered, and no one has been able to help me with this 😔😔😔
iOS
Nov 18, 2024
Screen goes blue
Worst experience ever. I've been using this banking app forever, and now suddenly my screen turns blue and I can't log in. I then deleted the app and re-downloaded it, and now it won't let me log back in as it keeps saying “credentials invalid” when I try enter my card number and pin. I can't even log on to online banking because you need the app to be able to use online banking which seems absolutely obscene!? I'm so frustrated.
Android
Nov 19, 2024
No profile and cannot use app directly, It keeps bringing to a browser link, that makes me sign in but can't see my accounts,or personal information,i have uninstalled and installed but Im having no luck getting access to seeing my accounts it looks very unsafe , any one can sign as me, I'm not able to log in when I want as it feels I'm using app for the first time Please fix this , I've even visited my local standard bank branch I've been on line with internet banking
Standard Bank / Stanbic Bank - Product Description
The Standard Bank app gives you full visibility of your accounts and total control over your money. It’s secure, simple and fast! Simple day-to-day banking • Easy payments and transfers • Buy airtime, data, SMS bundles and electricity • Send cash vouchers to anyone with a cellphone • Low-fuss international payments Take control of your money • Open savings and investment accounts online • Edit your payment limits, stop cards, or order a new one • Get stamped statements, bank letters and tax certificates • Submit and track building insurance claims Everything in one place • Single view of all your Standard Bank accounts • Manage your vehicle and home loans • Get vehicle loan pre-approval • Link your accounts to your share trading profile Safer, smarter banking • Stay secure by signing in with your fingerprint, Face ID or app code Getting started You’ll need some data to download the app for the first time, but data charges no longer apply when using the SA app itself. If you have a connection, you can do your banking! Transactional features are available to Standard Bank accounts held in South Africa, Ghana, Uganda, Botswana, Zimbabwe, Zambia, Tanzania, Lesotho, Malawi, Swaziland and Namibia. Keep in mind that some types of payments include transaction fees. Note that some features may not be available in your region. Legal info The Standard Bank of South Africa Limited is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act; and is a registered credit provider in terms of the National Credit Act, registration number NCRCP15. Stanbic Bank Botswana Limited is a Company (registration number: 1991/1343) incorporated in the Republic of Botswana and a registered commercial bank. Namibia: Standard Bank is a licensed banking institution in terms of the Banking Institutions Act, registration number 78/01799. Stanbic Bank Uganda Limited is regulated by the Bank of Uganda.
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