47
poor
SC Mobile India | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
115 Reports
115 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
16 Reports
16 Reports
User Feedback
12%
iOS
16 Reports
16 Reports
88%
Android
115 Reports
115 Reports
SC Mobile India - Latest Quality Issues
Android
Dec 12, 2024
Very bad user experience.
iOS
Dec 12, 2024
Bad Experience
Unprofessional behavior and they blame customers for system failures. I have reached out to the bank customer care 3 or 4 times regarding incorrect information and have yet to receive a response. Worst credicard app and customer support ever. After all the frustration, I canceled my primary card. Thank you for the irritating response and service. Due to bank system issues, payment updates have been delayed on banks end. As a result, the collection team has acted inappropriately, which forced me to make the decision to cancel the card..
Android
Dec 12, 2024
Very high charges ... Without informing prior... Suddenly decrease limit of 1/5... Then customer care have no answer.... Poore service... No accountability
iOS
Dec 12, 2024
Charged without sms alert
Got an sc bank credit card that had a complimentary Priority pass enabled. The priority pass charges are not informed to me in real time as they are applied onto the credit card. Unsatisfactory customer support for resolution
iOS
Dec 13, 2024
Back to Banking option not clearly visible
When you are on Bill payment, after payment of biller if you wanted to go back to Banking then it is unable to go. As the option is on top left corner and it is not clearly visible to click. Look it into ….
Android
Dec 13, 2024
Customer experience getting bad with SC bank. I have been trying to reach through customer care since last 10 days but unable to get through and not getting response on mail as well.
Android
Dec 13, 2024
Disgrace of a mobile banking app. Does absolutely nothing. To pay credit card bills, I have to login to the app, which opens a website on browser where I have to input my card details twice, I can't even copy paste due to the way the input field is made. It's a text input, not even a number input. It's like they do not care about the customers. They have even disabled payment via cred app or any third party applications. Not only their service is bad, they deny us from using other services.
iOS
Dec 15, 2024
Some navigations are difficult
Multiple issues with App 1) Serious Usability issue that lot of customers are complaining without any action from Bank. I'm on iOS 18.* and since last update of the app some navigations from top of the App are impossible now, specially going to BillPayment page and coming back to banking homepage. Pls check navigation and usability of the app. 2) OTPs are not coming today (15th Dec) hence not able to make bill payments.
iOS
Dec 20, 2024
Not opening account
This bank has no time to open customer account
SC Mobile India - Product Description
SC Mobile allows you to see, move and manage your finances anytime, anywhere. SC Mobile was designed with the iPhone and you in mind. It combines an intuitive interface with powerful features, which means you get a simple way to control your finances. SC Mobile speaks to you in a friendly and easy to understand language. Here are just some of the things you can do: - See your accounts - Transfer funds between your accounts - Transfer funds within and outside Standard Chartered Bank - Transfer to Visa Money Payee - Pay Credit Card bills - Pay utility bills - Top-up your mobile phone - View your transfer history - Convert transactions into monthly instalments - Locate the nearest Standard Chartered ATM and branch. - Now with touch login service Make the most of your precious time and download today !!
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