Quality degradation at SC Mobile Pakistan  
Users report higher volume of Quality Issues than usual
28
poor

SC Mobile Pakistan | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 30 Days
Category: Finance
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Android unitQ Score
Android User Feedback
76%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
18 Reports
User Feedback
24%
iOS
18 Reports
76%
Android
56 Reports
SC Mobile Pakistan - Latest Quality Issues
Android
Dec 17, 2024
Please note while transferring amount through SCB Mobile, the users are unable to capture screenshot or no any receipt available for sharing through WhatsApp etc. to whom we send money. It is easily available or on other apps by banks. This type of issue discourage the users to keep and send money through SCB App. Please look into the matter and resolve
Android
Dec 17, 2024
Every time there is a new and very peculiar problem E.g. although it worked normally before but just today when I was trying to add an easy paisa payee and it raises an error that it's has to be 24 character IBAN. Imagine the fuss such type of issues can create.
Android
Dec 18, 2024
The app has been quite useful but a recent update restricts me to enter the IBAN to add beneficiary, I can not simply enter the account number only to add beneficiary, which is an awkward experience
Android
Dec 18, 2024
App processing speed: very poor. Interface: Average Transaction process: very very much poor, every new transaction needs to be added as a beneficiary, and the WORST part is: you cannot add it with entering complete IBAN.
Android
Dec 19, 2024
Every banking app allows users to take screenshots for payments or extract receipts for it. But SC doesn't. Plus the app is so laggy it just isn't up there with the other banking apps. Please work on it.
Android
Dec 19, 2024
Having to wait 20 -40 minutes in queue to connect with an agent is a reflection of your poor staffing. Hire more workers!
Android
Dec 19, 2024
There must be an option to show/hide available balance on dashboard.
Android
Dec 19, 2024
This is supposed to be worst ever Mobile App in Pakistan. I'm trying to open Digital Account from last 3 days. I tried different devices but getting error like ""We faced a technical issue. Please try again." Made phone calls to their Support Line which always remain busy.
Android
Dec 21, 2024
Trying to register on the app using my card but error code 1542 is being appearing continuously although I have activated my card two days before.
SC Mobile Pakistan - Product Description
About SC Mobile:

The new and improved SC mobile app offers a fast, secure, and user-friendly mobile banking experience, designed to take care of its customers banking needs on the go anytime, anywhere ! Indulge in effortless app interface to get customized alerts, quick access to statements, dashboards, cards management, making online bank transfers & much more.


Prime features & services:

Home with Glance:
   With just one swipe, get access to all your financial transactions. Transfer funds, pay bills, manage your accounts and cards from the home screen, view account balances in real-time and much more!

Fast, Secure & Easy Access:
   Enhances digital security enables you to login with touch/face ID without the need of PIN or password
   New modern look and feel with simplified navigation and faster loading times so that banking becomes a quick and easy experience.

QR Pay:
   Make the best of the QR pay for quick & easy payments at merchant

Hassel-free Payment:
   Transfer funds instantly between your SC account or other accounts by selecting Local Transfer & other payment methods; Add beneficiary at ease and transfer funds without registering a beneficiary (RAAST).

Manage Cards Easily:
   Apply for a credit card right from the app, pay credit card bills & even block/hotlist credit or debit card.

All Products under one roof:
   Enjoy the convenience of digital banking at your fingertips, open & apply for Cards, Accounts, Fixed Deposits & term Deposits and other product offerings in the market without any hassle.

Effortless & Convenient Bill Payments:
   Pay utility bills, Credit Card bills, Electricity bills, Insurance bill & Mobile bills & pay for recharge, instantly. Even set up scheduled funds transfer and set standing orders so you don’t miss any payment.

Insta Account Opening:
   Non-SC Bank customers can now Open an account in a few simple steps. Download the app and click on open an account today!
   And SC Bank customers can apply for product of their choice with their data pre-filled for the convenience of easy application submission.

Locate us:
   Locate nearest Standard Chartered ATM or Branch by just over a click

Other Services:
   Our new services on SC Mobile App allow you to bank on your fingertips without having to visit a branch or calling the client centre. Register for SC Mobile today and enjoy unlimited convenience. Learn more on the new release:



^ Order a Cheque Book & Activate – You can order a cheque book through SC Mobile and receive at your mailing address. You can also activate your cheque book through the app.
^ Stop Cheque – You can instantly stop your cheques , single or multiple, or the entire cheque book through the app. We strive to keep your finances safe and secure. 
^ Manage Debit Card – Control your card usage at your convenience. Choose yourself to enable/disable channels or increase/decrease your limits – all in just a few taps.
^ Debit Card issuance – order a new card or replace damaged card on your fingertips
^ Credit Card Block and Replacement – Credit Card lost or stolen? You can now block your Credit Card instantly and get it replaced through the app.
^ Signature Capture – New to bank? Want to update your signature? You can add or update your signature for all your accounts through the app.
^ Pay Order – Request for Pay Order through SC Mobile App, save yourself a trip to branch.
^ Bank Certificates – Request for Account maintenance, Withholding tax, PRC certificates from SC Mobile App & receive at your email address!
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