61
fair
Starbucks | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
736 Reports
736 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
543 Reports
543 Reports
User Feedback
42%
iOS
543 Reports
543 Reports
58%
Android
736 Reports
736 Reports
Starbucks - Latest Quality Issues
Android
Nov 19, 2024
So slow freezes all the time when trying to use it.
Android
Nov 19, 2024
Keep getting "System Error," even after several attempts to uninstall and reinstall. Sad!!!
Android
Nov 19, 2024
It's horrible! I can't get on it. Can't get to the new app or delete the old. Abdvtte old one was simple and user friendly. This is not and I am annoyed and frustrated! Also 😠
Android
Nov 19, 2024
Been over a week and won't let me log in. Can log on online but not on app
Android
Nov 19, 2024
Constantly freezing up. Everytime i try to go through the menu it freezes up. I dont have this problem with any other app on my phone just this one
Android
Nov 19, 2024
I wish you could leave reviews about your mobile orders in the app. I can tip for days but cannot mark it is poor quality. Instead when you get food you cannot eat you go to the site that tells you to chat but then chat tells you have to call and then they can help you. But not really because the people who answer the phone cannot pay attention long enough to confirm any information or understand your problem. They just want your money.
Android
Nov 19, 2024
Every time I try activate a promo the app shuts down.
Android
Nov 19, 2024
Horrible experience never get any rewards the scanner doesn't work and after trying for 3 years still haven't received a free birthday reward! BS REWARDS!!!¡ GO TO DUTCH BROS AT LEAST THEY HONOR YOUR REWARDS!!!!
Android
Nov 20, 2024
Since the update in October the app doesn't work correctly. Can't mobile order or do anything on the app!! Have deleted and reinstalled and still doesn't work!
Starbucks - Product Description
The Starbucks® app is a convenient way to order ahead for pickup, scan and pay in-store and customize your favorites. Rewards are built right in, so you’ll earn Stars towards free drinks and food on your purchases. Mobile Order & Pay Customize and place your order, then pick up from a nearby participating store without waiting in line. Reorder quickly with Siri. Pay in Store Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S. Earn Stars & Redeem Rewards Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Redeem Stars for free drinks, food and more. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.* Earn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. No matter how you pay, you can earn Stars on your order. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. Some restrictions apply. Send a Gift Say thanks with a digital Starbucks Card in the app or iMessage. It’s easy to redeem a digital card from email or in the Starbucks® app. Manage Starbucks Cards Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards. Find a Store See stores near you, get directions, hours and view store amenities before you make the trip. Tip Your Barista Leave a tip on purchases made with the app at many stores in the U.S. *At participating stores. Restrictions apply. See starbucks.com/rewards for details.
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