90
epic
Starlink | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
1485 Reports
1485 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
284 Reports
284 Reports
User Feedback
16%
iOS
284 Reports
284 Reports
84%
Android
1485 Reports
1485 Reports
Starlink - Latest Quality Issues
Android
Dec 19, 2024
Is very good for starlink but can't pay in only in browser
Android
Dec 19, 2024
Everything is a delay, the refund of the money a delay, the shipment a delay and to charge that if they do it immediately very bad service 😡 hp
Android
Dec 20, 2024
Still not able to make payment
iOS
Dec 20, 2024
Amazing
Yes the equipment & monthly payment is crazy but definitely worth it if living in country. One of my favorite features is if I don't want my kid on the internet due to being grounded or something I can pause it where it doesn't work. Advice you have to by a mount for the equipment due to it doesn't come with one.
Android
Dec 20, 2024
I can't get a number to call to speak to anyone. It is very hard communicating to customer service and have very late response times to service issues.
Android
Dec 21, 2024
Starlink service is really great, but the app stopped to properly display red/blue dots on an obstruction map a few months ago - shows just blank sky. After resetting an obstruction map, it begins to show red/blue dots, but blanks again on app restart after some time. No other issues.
Android
Dec 21, 2024
They could improve the app as an option for which device to give it more priority speed and internet stability than the other connected ones
Android
Dec 21, 2024
Without your own Starlink hardware, there is no customer support. I had a question before buying, but I can't ask anyone. Then I probably won't buy. Without hardware there is no customer account, without customer account there is no support.
Android
Dec 21, 2024
Starlink login no longer works, asks for the unique password code, and when it is to complete "verify" it gives an error saying that it was not possible. TRASH, ELON MUSK
Starlink - Product Description
Starlink delivers high-speed Internet almost anywhere on Earth. The Starlink app is here to help you: • Identify the install location that will ensure the best quality of service • Check for obstructions that can interfere with service • Set up your Starlink hardware • Verify your WiFi connection • Receive alerts for service issues • Access your connectivity statistics • Identify devices connected to your network • Troubleshoot connectivity issues • Contact support
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