88
good
Starlink | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
1576 Reports
1576 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
379 Reports
379 Reports
User Feedback
19%
iOS
379 Reports
379 Reports
81%
Android
1576 Reports
1576 Reports
Starlink - Latest Quality Issues
Android
Nov 17, 2024
it could be what I was told it was ,, it's better than what I had before,, but the download speed is always jumping from a few kbps to 200 or 300 mbs wich is annoying 😑 considering how much I paid for the initial setup plus how much I pay each month for something a little better than what I had ,, just saying it could be better considering how much I've paid an will keep paying
Android
Nov 17, 2024
There are options that are only on the website
Android
Nov 17, 2024
App no longer works. Can't connect to the mini to check connection and can't set up our high performance flat. Tried from a PC as well. Just get a black screen with white Starlink writing.
iOS
Nov 17, 2024
I can't open the network
When trying to open the network (remove the password), the app tells you to try later and continues like this eternally...
Android
Nov 17, 2024
needs better contact for customer service. Don't get me wrong when there is an issue they help you but it can take days.
Android
Nov 18, 2024
the starlink is magnificent! the only problem is I am off grid and it really is power-hungry and drains my solar system batteries faster than expected. in the winter when we're only running a Generator 6 hours a day? by the time noon rolls around..... it is dead until we start it again around 6:00 p.m. give or take. then taking into consideration the snow melt feature? it makes the inverter run constantly when it is plugged in... it would be very nice if they work this out
Android
Nov 18, 2024
Too expensive for global
Android
Nov 18, 2024
My starlink has been showing unplugged or rebooting for days now I tried contacting your consumer service seems like no one cares cause I don't get replies it really disappointing and frustrating for me. Cause using starlink had been a wonderful experience 🥲🥲
Android
Nov 20, 2024
Horrible experience setting up a replacement dish.
Starlink - Product Description
Starlink delivers high-speed Internet almost anywhere on Earth. The Starlink app is here to help you: • Identify the install location that will ensure the best quality of service • Set up your Starlink hardware • Check for obstructions that can interfere with service • Verify your WiFi connection • Receive alerts for service issues • View connectivity statistics • Identify devices connected to your network • Troubleshoot connectivity issues • Contact support
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