Quality degradation at Stash: Investing made easy  
Users report higher volume of Quality Issues than usual
23
poor

Stash: Investing made easy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-57 Points Past 30 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
58%
Android
31 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
22 Reports
User Feedback
42%
iOS
22 Reports
58%
Android
31 Reports
Stash: Investing made easy - Latest Quality Issues
Android
Dec 18, 2024
why would I attempt to try to resolve this issue once again myself, there's no reason to contact obviously your customer support center or service sucks! close my account if you wanna do something positive!
Android
Dec 19, 2024
Not liking the latest release. AI coach is too intrusive IMO. How the hell do you shut off the coach? It tells you to go to settings and then NOTHING. Is there a specific setting I can toggle to turn it off? Do I need to uninstall the latest release? Really frustrating.
Android
Dec 19, 2024
Sold at X price shown, transaction went through showing a price almost $1 lower than when I sold. I have timestamps from the confirmation email and can look at charts to see what the value was when I sold. I bet stash pockets this difference and calls it processing time and price during trading window. I'm missing hundreds of dollars because of this, and I will not recommend stash to anyone. Ever.
iOS
Dec 20, 2024
I’d suggest someone else
They sold my stock without permission. They claim I didn't pay a fee I didn't know I had till after they sold my stock. They all did this while having access to my bank account (had access the entire time), where they could have gotten the fee but chose to get rid of my stock instead. Terrible business practices, I'd go elsewhere.
Android
Dec 20, 2024
WORST APP FOR INVESTING! LUCKLY I ONLY TRIED IT BUT COST ME MY INVESTMENT. BECAUSE THEY STEAL IT FROM YOUR ACCOUNT TO PAY FOR THEIR FEES. ITS A WINNING STRATEGY FOR THIS APP OWNERS. NEVER AGAIN. THEY DONT END YOUR CONTRACT. THEY KEEP CHARGING YOU MONTHLY. IF YOUR NOT USING SHOULDNT YOU NOT BE CHARGED. THEIVES I SAY!!! HAVE ALL MY STOCKS. IDGAF. I APPRECIATE MY BITCOUN APP MORE THAN YOU.2 YEARS WITH THIS APP AND IT HAS BEEN VERY DISAPPOINTED. YEAH YOUR RESPOND W HOW CAN WE MAKE IT BETTER ETC
iOS
Dec 21, 2024
Used To Love Now Hate
I've had Stash for 8 years. Their user interface is very bad. Everyday functions are buried in menus like check cashing etc, definitely not what I'd call intuitive. I never had an issue with my investment portfolio until a few months ago I keep getting penalized and no real reason as to why. Stash is my only bank and there's funds there. Customer service is horrible no real answer about how to resolve issue, escalating it just closes the problem and I'm stuck in this loop. Many banks like this make cuts like this year after year until they kill their product. Changing user interface to make it intuitive and then saving money on constant frivolous user interface changes going back into customer service issues to solve problems would be great. Also the text to help should be communicating with a representative not bringing up a glossary of dead ends.
Android
Dec 21, 2024
Requested to close my account back in June, said it would take 5-7 business days. It's now December and they're STILL charging me and when I emailed them about why I was still being charged they offered to lower the monthly fee. Like no I want to cancel the account like it was supposed to be. Can't recommend at all
Android
Dec 21, 2024
I signed up for what was supposed to be HULU and wound up paying stash money for almost a year! When I done it and NO Hulu, I figured I used the wrong card with insufficient $ but I found out when I got a grant from the Leukemia and Lymphoma society sent to my BOA account, it took a $300 grant! So I told my bank to change my account because I never approve THAT but NO they still let STASH overdraft me so I told them to go after Stash since they let them have it! 😉
Android
Dec 22, 2024
Have used both Robinhood and stash. Stash gives no incentives for using their services. If your searching for an app. Robinhood gives over 4% interest on cash held in their app and give a 1%-3% match on ira investment. Stash does neither.
Stash: Investing made easy - Product Description
Invest and build wealth with Stash, the investing app helping millions of Americans invest and save for the future. 

INVEST YOUR WAY.
Choose from thousands of stocks and ETFs with no add-on commission fees. Fractional shares make it affordable—invest at any amount. Plus, build wealth automatically with auto-invest. 

 AUTOMATED INVESTING, PERSONALIZED. 
Smart Portfolio is a robo-advisor that invests for you based on your goals. Our experts will build a diversified portfolio that automatically rebalances quarterly. 

 CRYPTO WITH CONFIDENCE.
Invest in Bitcoin, Ethereum, and more—and get guidance as you go. Based on your subscription, a fee is charged on each cryptocurrency transaction (Growth: 1% - Plus: 0.8%) that is not part of the Stash subscription fee. Nothing in this material should be construed as a recommendation to buy or sell a particular digital asset.

BANK LIKE AN INVESTOR.
Get paid two days early, access banking and saving tools, and earn bonus stock with the Stock-Back® Card—all with no overdraft fees.§†

LEARN HOW TO INVEST.
 Invest in yourself—personalized investing guidance and financial education.

PLANS
Our plans can make it easy and affordable to build wealth.

STASH GROWTH | $3/mo.
Includes: Access to investing, your Stock-Back® Card, banking, budgeting tools, personalized advice, an automated investing account (Smart Portfolio) and a retirement account with investing tax benefits.†

STASH+ | $9/mo.
Includes: Everything in Stash Growth plus premium advice, and children’s investment accounts. 

Disclosures

Cryptocurrency trading and execution services are provided by Apex Crypto LLC through a software license agreement between Apex Crypto LLC and Stash Financial, Inc.  Apex Crypto is not a registered broker-dealer or a member of SIPC or FINRA and is licensed to engage in virtual currency business activity by the New York State Department. Cryptocurrencies are not securities and are not FDIC or SIPC insured. Advisory products and services are offered through Stash Investments LLC, an SEC registered investment adviser. Cryptocurrency is a highly volatile investment; please ensure that you fully understand the risks involved before trading crypto. Visit apexcrypto.com/legal.

Investment & banking accounts under each subscription are subject to different regulations & limitations. Monthly Subscription Fee starts at $3/month. Ancillary fees charged by Stash and/or its custodian are not included in the subscription fee.See Advisory Agreement & Deposit Account Agreement: stsh.app/legal.

Stash has full authority to manage a “Smart Portfolio,” a discretionary managed account. Crypto is relatively new and can be volatile. Investments are Delaware Statutory Trusts and offer indirect exposure to Crypto.


Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Investment products and services provided by Stash Investments LLC, not Stride Bank, and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
Investing Involves Risk. Preliminary information provided to prospective clients prior to Stash accepting a signed advisory agreement is not investment advice & should not be relied on as such. Stash Investments LLC is an SEC registered investment adviser. Must be 18+ to open an account. Stash only available to US citizens, permanent residents, & select visa types.
View Stash One Month On Us Promotion:https://bit.ly/34cJOWP
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