Quality degradation at Stash: Investing made easy  
Users report higher volume of Quality Issues than usual
42
poor

Stash: Investing made easy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
27%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
209 Reports
User Feedback
73%
iOS
209 Reports
27%
Android
76 Reports
Stash: Investing made easy - Latest Quality Issues
Android
Nov 11, 2024
Had a account for 5 years got iPhone then got hacked sold some stock and then couldn't access my account until then I loved stash and investing a little learned lot but now I can't get in touch with anyone or get a call back very disappointed. Shame on you guys it's only 80bucks but I'm disabled combat veteran who has not been able to work I 13 months due to health problems I really need that money 🤬🤬🤬🤬
Android
Nov 12, 2024
I used to love this app and the investment but now I don't. It's sucks just because I have a new number and they don't believe I'm who I am until I show a pic with my driver's license which I don't have yet. After I do and proof I'm cancelling it and taking my money out
iOS
Nov 13, 2024
Updates broke app
I use this app semi-frequently and I can't enter the passcode they send. I can't login. And it's not me or my credentials- their app is just suddenly garbage.
iOS
Nov 13, 2024
Horrible customer service, terrible for newbies
App was too confusing for someone as new to investing as myself; I've been trying to close my account for 6 months now! I've turned in the forms twice; gotten notification that it's been closed but never gotten the funds. When I inquired I was told to fill out the forms again…Ahh!! I wouldn't recommend this to anyone! Customer service is no help and has no idea how to help. At this point I feel like it's a scam and my money is gone😢
Android
Nov 14, 2024
Don't recall ever signing up however 9$ a month for who knows how long is going to stash I can't log in and can't find an account I get no emails or anything from them but it's showing up on my bank statement every month...... I'm given the run around and now I'm forced to try and dispute months of these deposits with my bank. 😩 Ugh
Android
Nov 14, 2024
Yall keep taking money out of my account and I haven't used this account in forever can't get ahold of anyone to cancel this account.!!
iOS
Nov 15, 2024
Charged for no reason
Never used the app and can't figure out how to unsubscribe..meanwhile charges me monthly 😑 Only person stashing anything is them.
iOS
Nov 15, 2024
Beware!!!!
I used Stash years ago but cancelled both my and my wife's account. Later, they started charging me again and withdrawing $3/month from my account for years. Shame on me for not noticing but shame on them for the scam. Not a trustworthy company.
iOS
Nov 16, 2024
Check deposits constantly rejected
I've been a Stash account holder since launch with the founder's card. Despite having almost zero issues, I recently faced a rejection for a mobile check deposit. The check is valid from an overpayment at CarMax, signed, and has the required “for deposit only to Stash mobile” note. As a bank without a physical location, mobile check deposits are crucial. However, I can't find a phone number to speak to a human, which is unacceptable. 3 stars for the stock aspect and other features, but Stash fails as a convenient or great banking app.
Stash: Investing made easy - Product Description
Invest and build wealth with Stash, the investing app helping millions of Americans invest and save for the future. 

INVEST YOUR WAY.
Choose from thousands of stocks and ETFs with no add-on commission fees. Fractional shares make it affordable—invest at any amount. Plus, build wealth automatically with auto-invest. 

 AUTOMATED INVESTING, PERSONALIZED. 
Smart Portfolio is a robo-advisor that invests for you based on your goals. Our experts will build a diversified portfolio that automatically rebalances quarterly. 

 CRYPTO WITH CONFIDENCE.
Invest in Bitcoin, Ethereum, and more—and get guidance as you go. Based on your subscription, a fee is charged on each cryptocurrency transaction (Growth: 1% - Plus: 0.8%) that is not part of the Stash subscription fee. Nothing in this material should be construed as a recommendation to buy or sell a particular digital asset.

BANK LIKE AN INVESTOR.
Get paid two days early, access banking and saving tools, and earn bonus stock with the Stock-Back® Card—all with no overdraft fees.§†

LEARN HOW TO INVEST.
 Invest in yourself—personalized investing guidance and financial education.

PLANS
Our plans can make it easy and affordable to build wealth.

STASH GROWTH | $3/mo.
Includes: Access to investing, your Stock-Back® Card, banking, budgeting tools, personalized advice, an automated investing account (Smart Portfolio) and a retirement account with investing tax benefits.†

STASH+ | $9/mo.
Includes: Everything in Stash Growth plus premium advice, and children’s investment accounts. 

Disclosures

Cryptocurrency trading and execution services are provided by Apex Crypto LLC through a software license agreement between Apex Crypto LLC and Stash Financial, Inc.  Apex Crypto is not a registered broker-dealer or a member of SIPC or FINRA and is licensed to engage in virtual currency business activity by the New York State Department. Cryptocurrencies are not securities and are not FDIC or SIPC insured. Advisory products and services are offered through Stash Investments LLC, an SEC registered investment adviser. Cryptocurrency is a highly volatile investment; please ensure that you fully understand the risks involved before trading crypto. Visit apexcrypto.com/legal.

Investment & banking accounts under each subscription are subject to different regulations & limitations. Monthly Subscription Fee starts at $3/month. Ancillary fees charged by Stash and/or its custodian are not included in the subscription fee.See Advisory Agreement & Deposit Account Agreement: stsh.app/legal.

Stash has full authority to manage a “Smart Portfolio,” a discretionary managed account. Crypto is relatively new and can be volatile. Investments are Delaware Statutory Trusts and offer indirect exposure to Crypto.


Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Investment products and services provided by Stash Investments LLC, not Stride Bank, and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
Investing Involves Risk. Preliminary information provided to prospective clients prior to Stash accepting a signed advisory agreement is not investment advice & should not be relied on as such. Stash Investments LLC is an SEC registered investment adviser. Must be 18+ to open an account. Stash only available to US citizens, permanent residents, & select visa types.
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