fair

State Farm® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 30 Days

Category: Finance

Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights

Android unitQ Score

Android User Feedback

86%

Android
764 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
126 Reports

User Feedback

14%

iOS
126 Reports

86%

Android
764 Reports

State Farm® - Latest Quality Issues

Android

Dec 22, 2024

I've been a State Farm member for several years now. I have a clean driving record, no tickets, so I dont understand why in the past year my bill has gone from 130 to 170 ish for one car and renters insurance.

Android

Dec 22, 2024

This app sucks and it's impossible to reach anyone to help you with questions. I can no longer find my trip info ...where the hell is it?

Android

Dec 22, 2024

Horrible app. Latest update requires more permissions. Not happening. Will not use app. Called my agent with odemeter readings.

Android

Dec 22, 2024

A bit more faster to respond versus the old drivewise however unless you're turning at 5 mph left or right will always be a sharp turn and not every road allows for such a slow turn nor are some roads designed to have a gentle curve

Android

Dec 22, 2024

Takea forever to accomplish a simple task... I have to redo thing often... still haven't found a way to submit milage as you requested...

Android

Dec 22, 2024

I'm a loyal, long-term customer with an excellent driving record, and my insurance rates just keep going up. It's a crime. legalized robbery of the consumer. Here's your feed back.

Android

Dec 22, 2024

Price increases are breaking me. I contacted my agent but some office lady answered me. She said collision claims by State Farm drivers is divided up and rates are set by that. That a sounds like a runaround. Comprehensive claims are grouped by that. Collision claims causing rate increases depend on the individual's rating after accidents, tickets, etc, NOT your neighbors claims. Insuring 2 modest vehicles for 3,000 bucks with no wrecks, no tickets, and bundled with my home policy is TERRIBLE.

Android

Dec 22, 2024

I hate it I can't ever get logged in.

Android

Dec 22, 2024

State Farm Android Team, if you can modify the speeding algorithms so the App won't log it unless the speeding lasts more than 5 seconds, there are times when you unexpectedly, unintentionally go over..

State Farm® - Product Description

With the award winning State Farm mobile app, you can manage your insurance and other products, request roadside assistance, file and track claims, and much more!
 
View and manage your insurance policies.
    •  Quickly pay your insurance bill – even with Apple Pay.
    •  View your auto insurance ID card and add it to Apple Wallet.
    •  View your insurance policies and coverage details.
 
Here to help when you have a claim.
    •  Quickly file a vehicle, property or vehicle glass claim.
    •  Track the status of your claim through every step.
    •  Get Claims status notifications.
    •  Get roadside assistance with tire changes, dead batters, stuck vehicles and more.
 
But wait, there’s more!
    •  View details of your mutual funds products.
    •  Personalized reminders and notifications when you login.
    •  Ask Siri to view your insurance card or your Claims with our shortcuts.
    •  Login with Touch ID, Face ID, or a PIN.
    •  Send a text message to your agent.
    •  Need technical assistance? Send us a message on your time with our messaging feature.
    •  FAQs available in the app when you need them.
    •  Learn about other products State Farm offers.

Want to improve your unitQ Score by 20% within 30 days?

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