54
fair

State Farm® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
Android unitQ Score
Android User Feedback
87%
Android
776 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
118 Reports
User Feedback
13%
iOS
118 Reports
87%
Android
776 Reports
State Farm® - Latest Quality Issues
Android
Jan 29, 2025
Useless. Not user friendly at all!
Android
Jan 29, 2025
DO NOT WANT & NOT INTERESTED . LOWERING MY BILL FOR SERVICES IS ALL I WANT YOU TO DO. STOP RIPPING OFF YOUR CUSTOMERS .
Android
Jan 29, 2025
Don't use this app it doesn't work. It keeps telling me that I'm putting in the wrong password, even after I have to change the password. An app is very nice to use if the developers would learn how to do their job. And don't even think about calling any tech support having to do with state farm. They have no idea what to do. I waisted 4 hours and 3 techs to get the same results of the username or password is not correct. Fix this or I'll go with progressive who by the way is better.
Android
Jan 29, 2025
Bare bones app with many useful features removed.
Android
Jan 30, 2025
The new safe drive app is useless to get set up. And there is no tec support to help or anyone to talk to .
Android
Jan 30, 2025
Horrible - never got logged in
Android
Jan 30, 2025
There is an option to enter a new payment method but when I clicked on the tab it game me an error each time I tried. I logged out and tried again later but again I got error message.... Frustrated
Android
Jan 30, 2025
App doesn't notify
Android
Jan 30, 2025
This APP sucks. The Drive Safe And Save App was great, but since State Farm wants us to use this, it's slow to load and logs you out when you step out of your vehicle. Hate it
State Farm® - Product Description
With the award winning State Farm mobile app, you can manage your insurance and other products, request roadside assistance, file and track claims, and much more!
 
View and manage your insurance policies.
    •  Quickly pay your insurance bill – even with Apple Pay.
    •  View your auto insurance ID card and add it to Apple Wallet.
    •  View your insurance policies and coverage details.
 
Here to help when you have a claim.
    •  Quickly file a vehicle, property or vehicle glass claim.
    •  Track the status of your claim through every step.
    •  Get Claims status notifications.
    •  Get roadside assistance with tire changes, dead batters, stuck vehicles and more.
 
But wait, there’s more!
    •  View details of your mutual funds products.
    •  Personalized reminders and notifications when you login.
    •  Ask Siri to view your insurance card or your Claims with our shortcuts.
    •  Login with Touch ID, Face ID, or a PIN.
    •  Send a text message to your agent.
    •  Need technical assistance? Send us a message on your time with our messaging feature.
    •  FAQs available in the app when you need them.
    •  Learn about other products State Farm offers.
Want to improve your unitQ Score by 20% within 30 days?
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