60
fair

State Farm® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at State Farm Mutual Automobile Insurance Company? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
437 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
116 Reports
User Feedback
21%
iOS
116 Reports
79%
Android
437 Reports
State Farm® - Latest Quality Issues
Android
Nov 19, 2024
Not working
Android
Nov 19, 2024
I was told I would be paying $91 and some change a month and now I am paying almost 130 a month play I've gone up twice in two years my question is why not charge more money for new applicants and the people that you promise a certain price should stay at that certain price State farm is going to make me change companies again I was paying almost $150 with travelers and they promised me that would my bill would be less but they keep going up in the price
Android
Nov 19, 2024
They jack up payments each month is always a different payments amount
Android
Nov 19, 2024
random popup asking me to rate, so 1 star
Android
Nov 19, 2024
Absolutely the worst app in existence. Always says your password is wrong and I use thumb reader. Every time I use this app I have to change my password. I'm done with state farm
Android
Nov 19, 2024
Difficult to use. Won't let me put in mileage
Android
Nov 20, 2024
App was turned on and i have been running errands i dont think this feature is working
Android
Nov 20, 2024
Ever since switching from the drive safe app to this one, I'm getting pegged for things I haven't done. Phone distraction when my phone is stationary, screen off, speeding (64 in a 45 according to the app) in an area I NEVER speed and actively use cruise control to prevent it. Braking too hard when I stop at a red light, not speeding. Pretty sure my driving did not suddenly deteriorate over 24 hours. Very unhappy with my sudden drop in driving scores.
Android
Nov 20, 2024
I like the app when it works, but it hasn't worked for me for 2.5 weeks. I even emailed to let them know it wasn't allowing me to log in due to an unexpected error. The response that I got was less than helpful, and telling me to call the number.
State Farm® - Product Description
With the award winning State Farm mobile app, you can manage your insurance and other products, request roadside assistance, file and track claims, and much more!
 
View and manage your insurance policies.
    •  Quickly pay your insurance bill – even with Apple Pay.
    •  View your auto insurance ID card and add it to Apple Wallet.
    •  View your insurance policies and coverage details.
 
Here to help when you have a claim.
    •  Quickly file a vehicle, property or vehicle glass claim.
    •  Track the status of your claim through every step.
    •  Get Claims status notifications.
    •  Get roadside assistance with tire changes, dead batters, stuck vehicles and more.
 
But wait, there’s more!
    •  View details of your mutual funds products.
    •  Personalized reminders and notifications when you login.
    •  Ask Siri to view your insurance card or your Claims with our shortcuts.
    •  Login with Touch ID, Face ID, or a PIN.
    •  Send a text message to your agent.
    •  Need technical assistance? Send us a message on your time with our messaging feature.
    •  FAQs available in the app when you need them.
    •  Learn about other products State Farm offers.
Want to improve your unitQ Score by 20% within 30 days?
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