57
fair
Storytel: Audiobooks & Ebooks | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
281 Reports
281 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
155 Reports
155 Reports
User Feedback
36%
iOS
155 Reports
155 Reports
64%
Android
281 Reports
281 Reports
Storytel: Audiobooks & Ebooks - Latest Quality Issues
Android
Jan 27, 2025
I love the app, but a big minus for the lack of statistics. You can't check how many hours I've listened to books in total. The old version of the app was much better technically.
Android
Jan 27, 2025
The application is nice but it is also true that it is greedy. What exactly does it mean to silently withdraw money from the spare card while there is still 1 day left to pay my membership fee? Moreover, the saved spare card was saved by the application without my consent, in one word, it is disgraceful.
iOS
Jan 27, 2025
Very unhelpful customer service and money loss
I'm living in Sweden and have downloaded Storytel app and paid for annual subscription last December. After a while I realised interface is in Arabic, which I can't change+ many European book titles are not available for me. I contacted customer service and was told that I have Egyptian account(!). They refused to adjust the account and sent me to “Apple” to cancel the subscription and ask for refund. And it's only because I paid for the subscription in the app with Apple Pay. No logic and very bad customer experience. Don't recommend to anyone.
iOS
Jan 27, 2025
Better navigation options in the book
If the book does not have an index for each chapter, the only option is to scroll through it 15 seconds forward or back. I would like to be able to navigate in larger intervals, 10 minutes, 30 minutes, 60 minutes.
iOS
Jan 28, 2025
Very satisfied, but...
Can there be an option in the app that allows you to choose the previous layout: without a menu that merges and that you have to close with the cross before you want to go to another folder? I still find this a very annoying change.
Android
Jan 28, 2025
It appears to be free but when you download the app it turns out to be paid, it's ridiculous.
Android
Jan 28, 2025
I won't become a member. What difference does it make if it's free, for God's sake? Is this how we're supposed to read books? Instead of books, we say PDF, and that costs money, are you annoying?
Android
Jan 29, 2025
The app is good but quality books are no longer voiced as before. I have been using it for a long time and if I realize that books worth listening to are being voiced, I will subscribe again.
Android
Jan 29, 2025
In books that offer both listening and reading options, the lack of a background audio playback feature while the reader is open is, in my opinion, a major drawback. In an app with language learning among its categories, the absence of this feature left me disappointed. Still, it's a good app overall. I deducted 2 points as it didn't meet my expectations.
Storytel: Audiobooks & Ebooks - Product Description
Welcome to a wide world of wonderful audiobooks, ebooks, and things that aren’t books but are still pretty great. Storytel is home to beloved stories, in-depth podcasts, and exclusive Storytel Originals. Whether you listen or read, you’ll find the right story for any moment. • Explore a massive library of stories in English and other languages • Jump freely from story to story until you find one you love • Build your bookshelf and get personalized recommendations • Find what fits your mood, like crime, feel-good, or self-development • Follow your favorite authors and series • Browse and share reviews and reactions • Try out that book your friend keeps talking about • Discover what’s trending in the culture LISTEN AND READ YOUR WAY • Listen to audio stories on your iPhone, iPad, Apple Watch and CarPlay • Stream stories or download them for later • Switch between listening and reading anywhere in a book • Listen at your own pace: regular, sped up, or slowed down • Set bookmarks and attach your thoughts as notes • Drift off to dreamland with the sleep timer • Spare those pretty eyes with Dark Mode • See your stats and set a Listening Goal KIDS MODE INCLUDED • Let your kid find adventure in a space with just children’s stories • Show or hide children’s books in your bookshelf • Set your own pin code for parental control HOW IT WORKS Storytel is available in 25+ countries, including both local and international story treasures in different languages. A subscription gives you access to our ever-growing library of audiobooks, ebooks, and other stories. In-app subscriptions will be charged via your iTunes account. Your subscription will automatically renew at the end of the subscription period unless auto renewal is turned off in your iTunes account settings at least 24 hours before your subscription period runs out. When a free trial is offered, we will ask you to add a payment method when starting the trial. But don't worry – if you cancel before the last day of the trial you won't be charged. The content, languages and subscriptions available may vary by region. Some titles and offers shown above may not be available in your country or selected subscription plan. Terms and conditions: https://www.storytel.com/documents/terms-and-conditions Privacy policy: https://www.storytel.com/documents/privacy-policy Questions? Feedback? Speak to a real person! Reach us at support@storytel.com
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