12
poor
StubHub: Event Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
46%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
45 Reports
45 Reports
User Feedback
54%
iOS
45 Reports
45 Reports
46%
Android
39 Reports
39 Reports
StubHub: Event Tickets - Latest Quality Issues
iOS
Jan 26, 2025
Does not work on iPhone
Downloaded 5 times so far. Enter password and screen freezes. Will not use stub next time
iOS
Jan 26, 2025
Only buy if this is the event’s official seller
If stubhub is the official seller for the event you want to attend then by all means buy tickets from them if not then STICK TO TICKETMASTER. I waited for my tickets for weeks to never any email to “accept them” from the event holder. I called them the morning after (which was my fault instead of the day of) and the tell me that they cannot issue a refund because I never contacted them even though I contacted their virtual assistant contact multiple times before then. But… lesson learned I WON'T be buying tickets from them ever again
iOS
Jan 26, 2025
Bull
$100 a piece for fees??? Attorney General Schwalb Sues StubHub for Deceptive Pricing & Junk Fees July 31, 2024 Lawsuit Alleges that Ticket Resale Platform Uses Predatory Drip Pricing Model to Illegally Boost Profits
iOS
Jan 27, 2025
Good app to sell tickets. Horrible to buy from.
Fees are horrible. Not much more to say. Straight rip off.
Android
Jan 27, 2025
The worst experience I've ever dealt with a ticket company. Do not order through this company they are pure trash! I will be taking these scammers to small claims court. Trust me, these scammers will not honor their guarantee, and this site is pure deceptive New York BS!
Android
Jan 27, 2025
Don't give your total until you provide payment information. Then, they added fees at the very end.
Android
Jan 27, 2025
Terrible customer service and policies. Didn't receive my tickets until 25 mins after the event started and then they would not provide anytype of refund.
Android
Jan 27, 2025
Don't purchase from stubhub. They can sell you tickets to shows and parking passes. However, if you purchase the parking pass (it's a third party and they don't guarantee them). I found out that the garage pass I paid for filled up and had to purchase another pass. Stubhub stated that they are secondary and could not refund the pass, but i could try and sell the garage pass after the date. Thanks!
iOS
Jan 28, 2025
Garbage App from a Garbage Company
Basically, this company scams you. They say they have tickets and then you never receive them even after you have paid and been sent a receipt. They only care about ensuring CEO Eric Baker can buy another mansion.
StubHub: Event Tickets - Product Description
StubHub is the world’s top destination for ticket buyers and resellers. Prices may be higher or lower than face value. Buy and sell event tickets on the world's largest ticket marketplace. Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. StubHub ranked #1 in Newsweek’s America’s Best Customer Service 2019. Download the StubHub app today for amazing experiences right at your fingertips! Buy baseball tickets, football tickets, concert tickets and more from the day they go on sale up until the day of the event. Change of plans? Easily sell your tickets right from the app. Every order is 100% guaranteed, with customer service all the way to your seat. Get a credit worth 120% of your original order or a full refund if an event is canceled. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. Simple and easy: Buy and sell tickets in only a few taps 2. StubHub FanProtect™ Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. If an event is canceled, you will get a credit worth 120% of your original order, or a full refund, your choice. STUBHUB APP FEATURES: FIND THE BEST EVENTS ● Search for events by category, your interests, or location ● Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more ● MLB tickets ● NFL tickets ● NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY ● My tickets: Track your orders, view your mobile tickets and get ready for your next event ● Sell section: List tickets, manage your listings and view your sales ● Mobile tickets: Get into events with your iPhone – no need to print (available for selected venues) Buy and sell tickets for: New York (Giants, Jets, Yankees, Mets, Knicks, Brooklyn Nets, Islanders, New Jersey Devils, MetLife Stadium, Citi Field, Yankee Stadium) Los Angeles (Chargers, Rams, Los Angeles Angels, LA Dodgers, Clippers, Lakers, Anaheim Ducks, Kings, Memorial Coliseum, Dodger Stadium, Staples Center) Chicago (Bears, Cubs, White Sox, Wrigley Field, Soldier Field, United Center) Philadelphia (Eagles, Phillies, 76ers, Flyers, Lincoln Financial Field, Citizens Bank Park) Dallas - Fort Worth (Cowboys, Rangers, Mavericks, Dallas Stars) Oakland (Raiders, Athletics, Golden State Warriors, O.co Coliseum) San Francisco (49ers, Giants, Sharks, Levi's Stadium, AT&T Park) Washington, D.C. (Redskins, Nationals, Wizards, Capitals, FedEx Field, Nationals Park) Boston (Patriots, Red Sox, Celtics, Bruins, Gillette Stadium, Fenway Park, Boston Garden) Phoenix (Cardinals, Arizona Diamondbacks, Phoenix Suns, Coyotes) Detroit (Lions, Tigers, Pistons, Red Wings, Comerica Park, Tiger Stadium) Minneapolis- Saint Paul (Vikings, Twins, Timberwolves, Wild) Miami (Dolphins, Marlins, Heat, Panthers, American Airlines Arena, BB&T Center, Marlins Park) Denver (Broncos, Colorado Rockies, Nuggets, Avalanche, Sports Authority Field) Festivals and Concerts (Elton John, U2, Lollapalooza, Bruno Mars and more) GET IN TOUCH WITH US Website: www.stubhub.com Twitter: www.twitter.com/stubhub Instagram: www.instagram.com/stubhub Facebook: www.facebook.com/stubhub
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