28
poor
Subway® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
622 Reports
622 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
124 Reports
124 Reports
User Feedback
17%
iOS
124 Reports
124 Reports
83%
Android
622 Reports
622 Reports
Subway® - Latest Quality Issues
Android
Dec 22, 2024
so easy to use! I can keep track of all my kids orders too as of today I've Uninstalled your app. I've used it for years and over the last month it's rejected every debit and credit card I've tried to use. Not sure if I'll reinstall it later or not. Extremely disappointed
Android
Dec 22, 2024
Since the latest update it pops up the message Make it a Combo? But the No Thanks option is off bottom of the screen. Hence I can't order on the app anymore.
Android
Dec 22, 2024
Don't use the Subway app if you don't want to lose your money!!! I used it for a long time before. My last order I got in restaurant "we didn't receive your order, ask subway team about it". I tried to write Subway email (only one way to reach them) - and got nothing. No money, no sandwiches, 0 customer support. The worst is that I used gift cards to pay, I can't even dispute it on the bank. My last Subway purchase, goodbuy forever. There a lot of other restaurants with great customer service.
Android
Dec 22, 2024
Cannot access app, this app is a disaster. It's 2025 almost people, apps have been around a while, why won't yours work?
Android
Dec 22, 2024
Quit working right after it gave me free cookie every day in December. Just deleted this app after a week of trying. Thanks alot subway.
Android
Dec 23, 2024
Updated review : This app never works used to be great. But even on rare occasion when it does then it won't accept payment...
Android
Dec 23, 2024
Horrible. App refuses to take any method of payment. It also lags super bad and will dump out your cart every time it does. What absolute garbage.
Android
Dec 23, 2024
Keeps crashing
Android
Dec 23, 2024
Very difficult to navigate. In store coupons do not apply 80 percent of the time.
Subway® - Product Description
Hungry? Eating fresh just got a whole lot better with the new Subway app. ● Customize Your Way: Like extra cheese? Us too. Customize your Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless. ● Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever. ● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard. ● Get Fresh Fast: Choose Pick Up, Curbside, or Delivery. What are you waiting for?
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