poor

Subway® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 30 Days

Category: Food & Drink

Work at SUBWAY Restaurants? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at SUBWAY Restaurants? Unlock additional insights

Android unitQ Score

Android User Feedback

83%

Android
1066 Reports

iOS unitQ Score

iOS User Feedback

17%

iOS
219 Reports

User Feedback

17%

iOS
219 Reports

83%

Android
1066 Reports

Subway® - Latest Quality Issues

Android

Mar 2, 2025

When getting to submitting pay it says something went wrong. Happens for all my co workers on Android and iPhone as well.

Android

Mar 2, 2025

Can't seem to checkout at times and orders missing chips or ingredients.

Android

Mar 2, 2025

Saved favorites and adding from previous orders always error. Super frustrating

Android

Mar 2, 2025

This does not work

Android

Mar 2, 2025

haven't been able to log in to this app for months and it's really frustrating. there are clearly some bugs that have not been fixed.

Android

Mar 2, 2025

won't take any of my cards

Android

Mar 2, 2025

3 diff times now I've tried ordering off the app and when I go to check out all the items that I chose with all the toppings have disappeared out of my cart when I go to pay. I go back, make all the sandwiches again, go to the cart and guess what happens? Carts empty again... And then when I go in store and explain the situation they refused to give me the discount I was trying to use and end up leaving with no food. Ive also reached out to subway with NO response.

Android

Mar 2, 2025

App performs terribly, crashes half the time I try to sign in, and then deletes my data

Android

Mar 2, 2025

App fails regularly, especially if there's a good offer available, it's scummy.

Subway® - Product Description

Hungry? Eating fresh just got a whole lot better with the new Subway app.
 
●   Customize Your Way: Like extra cheese? Us too. Customize your Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless.
●    Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever.
●    Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard.
●    Get Fresh Fast: Choose Pick Up, Curbside, or Delivery. What are you waiting for?

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners