19
poor
Subway® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
616 Reports
616 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
188 Reports
188 Reports
User Feedback
23%
iOS
188 Reports
188 Reports
77%
Android
616 Reports
616 Reports
Subway® - Latest Quality Issues
iOS
Nov 15, 2024
“Uh Oh”
“Uh oh” cannot load app, after ordering a couple of bogos. Seriously? Looked for the solution online, and there is none. People have been experiencing this for 4 years without resolution
iOS
Nov 15, 2024
Failed orders but still charges card beware
App is very buggy has issues processing orders at times but still charges you. I don't recommend using it.
Android
Nov 15, 2024
Every time I wanted to use it, it didn't work. At the payment it is too long. No problem, I'm going somewhere else!
iOS
Nov 15, 2024
Scammed
I ordered subway and they voided my order.. MIND YOU this is a gift card I'm paying with so they can't even give me back my money, this is ridiculous
iOS
Nov 16, 2024
Annoying. Can’t put in delivery instructions
When you put in the delivery instructions in the app, it will let you type them all in and then they disappear, even if you do it 3 times. Even if the order goes through, which it doesn't do all the time, the last page gets stuck on “processing your order”. And even if you refresh the page several times., It's still stuck.
iOS
Nov 16, 2024
Too much hassle!!!
Always some type of issue n the Hinton, WV location!!! I'm aware of the influx of new workers, like weekly, but there's not many restaurant choices w/n our small town. More training-subway
Android
Nov 16, 2024
Often a/n bugs of the application
iOS
Nov 16, 2024
⭐️
This app is unreliable. I dislike how you order something online and when you go to the store they are all out. Then you have to replace item because they cannot do a refund.
Android
Nov 18, 2024
Never works when I want to order.
Subway® - Product Description
Hungry? Eating fresh just got a whole lot better with the new Subway app. ● Customize Your Way: Like extra cheese? Us too. Customize your Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless. ● Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever. ● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard. ● Get Fresh Fast: Choose Pick Up, Curbside, or Delivery. What are you waiting for?
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