58
fair
SumUp - Credit Card Reader | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
318 Reports
318 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
71 Reports
71 Reports
User Feedback
18%
iOS
71 Reports
71 Reports
82%
Android
318 Reports
318 Reports
SumUp - Credit Card Reader - Latest Quality Issues
Android
Dec 20, 2024
If there would be 0 stars, then 0 stars. As soon as you have 500 to 600 euros in your account, the account is blocked without warning. Not recommended this junk app
Android
Dec 20, 2024
Doesn't work right
iOS
Dec 20, 2024
Too many issues
Had this in a new shop since July and abandoned the card readers because of too many cancelled transactions. Tech support didn't help at all. Switched to the mobile app which is ‘better' but we still can't enable cash payments so have contract another way. Again tech support say this isn't a known issue, but we can't switch the toggle button to enable cash payments. 🤷🏼♂️ Considering a switch to Zettle for the new year. Hear good things about that.
Android
Dec 20, 2024
I'm not liking it, it's only in English, I can't read anything.
Android
Dec 21, 2024
Terrible experience, the option of sales by link does not appear for me, and the customer service said that my app could have a bug, and stopped serving me, that's it
Android
Dec 21, 2024
I've been having problems for days with the App not opening
Android
Dec 21, 2024
I opened an account with 3 days I added money to test the account they close the account with my balance and to this day they don't answer they don't answer to return my balance a fraud this bank takes other people's money
Android
Dec 21, 2024
easy to use, just a small hardware problem with their 3G box at the slightest shock it stops working and after the warranty not possible to repair, only proposal made to buy a new one 130 €
Android
Dec 22, 2024
After entering a total, a sum that is two decimal places smaller is used to function as a power supply. After that, it throws an error h the transaction does not work
SumUp - Credit Card Reader - Product Description
Business made simple The SumUp App makes it simple to accept payments and manage your business. Use our free app together with a SumUp mobile card reader to get paid anywhere. Our app also makes it easy to manage your item catalog, build an online store, sell gift cards, issue invoices, send payment links, and more. These tools are intuitive and involve no binding contracts – all you pay is a fixed fee per transaction. So whether you need a mobile POS solution or you’re looking for new ways to boost your business, we’ve got you covered. Card payments Download our app and pair your device with a SumUp Card Reader to take chip and contactless payments. With SumUp, you can accept credit cards and debit cards, plus Apple Pay and Google Pay. We also make it simple to set sales tax rates, add tipping options, and issue refunds. Items Create your own personalized item catalog. Use our payment app to add, edit, and delete items. Having your entire inventory at your fingertips makes transactions speedy and simple. You can also organize your items into categories, to make selling even easier. Payment Links The flexible way to get paid online. Simply enter the amount you want to charge, create a link, and share it with your customer via social media, SMS, or email. The link will take the customer to a secure website where they can complete the transaction. It’s a great way to take cashless payments without a credit card reader. Invoices With SumUp Invoices, you can generate professional, legally compliant, on-brand invoices in minutes. When your customer receives an invoice, they’ll have the option to pay securely online. Create and send as many invoices as you like with no service fees. There are also no costs for receiving payment by bank transfer – just a small fixed fee for card payments. Gift Cards Interested in a new revenue stream that requires minimal effort? Open the SumUp App and you’ll find a gift card page for your business, ready to share. Your customers can buy digital gift cards for any amount, and personalize them by picking from a range of designs. You can manage the balance of every gift card you sell within the SumUp App.
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