33
poor
Suncoast SunMobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
36 Reports
36 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
16 Reports
16 Reports
User Feedback
31%
iOS
16 Reports
16 Reports
69%
Android
36 Reports
36 Reports
Suncoast SunMobile - Latest Quality Issues
Android
Nov 6, 2024
Please update the mobile deposit settings. I can't tell you how many pictures I tried to take with the perfect lighting and all 4 corners of the check in the picture, and the app still wouldn't accept my check picture. I used online mobile deposit with my previous credit union with no issues. Now I have to physically go to the credit union to deposit my check, very frustrating.
Android
Nov 6, 2024
Well so far not happy because I had difficulty already transferring money to a person..
iOS
Nov 7, 2024
Too much time
It's takes way too long to receive your available balance from the balance you actually have
Android
Nov 8, 2024
This app was spot on, it worked well, opened and was accurate. In the past week though, it will pop up with "unexpected network error," and that will not go away. Restart your phone, delete it, and reinstall don't work. Then all of a sudden it will work. It's so on and off that it has irritated me to the point of this review. I wish people would leave a good thing alone.
iOS
Nov 9, 2024
Great except for
I'd give this app 5 stars if the fonts this mobile app were large enough to not strain my eyes. I have new glasses which improved the readability but I still can't say it's a comfortable viewing.
iOS
Nov 9, 2024
Fraudulent charges
Trying to report 3 bogus charges to my credit card at Home Depot. It's Saturday and Monday is a fed holiday! Trying to report like it says on the app, but no envelope icon is present to flag these charges! Need to make it easier to report fraudulent charges!!
iOS
Nov 10, 2024
too much complicated
the app is a maze of complications, and doesn't have nothing clear to the customer understanding
iOS
Nov 12, 2024
For your consideration
Really wish your app informed us when our card was being used and when bills etc. were being taken out of the account. Really love that option at my other bank and I'm probably going to put most of my money back into my other account. It just makes me feel safer, knowing when my card is being used and why instead of having to look on the app to tell me.
iOS
Nov 13, 2024
Worst banking app ever!!!
Low grade! Feels like what an app from the 80's would look like if we had smart phones then. Not good!
Suncoast SunMobile - Product Description
Suncoast Credit Union’s FREE Mobile Banking Application for the iPhone, iPad and iPod Touch. BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between Suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE Suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest Suncoast branch. Our search map provides addresses and branch contact information. FREE All Suncoast members may use our SunMobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about SunMobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
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