47
poor

SunPass | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Travel
Work at FL Dept. of Transportation/SunPass? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FL Dept. of Transportation/SunPass? Unlock additional insights
Android unitQ Score
Android User Feedback
73%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
14 Reports
User Feedback
27%
iOS
14 Reports
73%
Android
37 Reports
SunPass - Latest Quality Issues
Android
Feb 28, 2025
The app has stopped working completely. Says device is not connected to the internet. Odd because I'm definitely able to post this review.
Android
Feb 28, 2025
It's shameful and embarrassing that the only way to open a sunpass account is to go to a store or call a number, should take 2 mins and just link to your license plate, it's 2025 not 1990.
iOS
Mar 1, 2025
Worst
Worst instructions. They don't tell you which number is the transponder number and which number is the account number. Can't activate. Taking it back to where I bought it.
Android
Mar 1, 2025
Every time I open up the app I get a pop-up message saying to please update to a new version and when I click update it takes me to the Play store but the Play store says I'm up to date with that app. Please fix this problem.
iOS
Mar 3, 2025
Absolutely Terrible Application
worst application there is, if there were an option for zero stars this application definitely deserves that. the most migraine causing app, filled with bugs and random crashes… oh and when you call actual customer service be prepared to spend at least an hour of your time fixing the most minor issue that can be resolved ever so quickly if this application just worked the way it's supposed to… absolute joke
iOS
Mar 5, 2025
Garbage
The absolute worst app ive ever had the displeasure of being forced to use. Can't register a new account even with perfect signal. Can't register on the website, forced to use this garbage app. The developers should be stoned
iOS
Mar 6, 2025
Very frustrating
Needed to enter login information multiple times, Face ID did not work, somehow did not link my active SunPass account to my license plate and had to enter manually.
iOS
Mar 6, 2025
Very difficult to set up
What a challenge to setup. Still can't register the SunPass pro I purchased new at CVS
Android
Mar 8, 2025
It is not clear how to register Easy Pass on the sanpass device, there is ID sanpass and ID Easy Pass. I registered sanpass, but I can't register ez pass anywhere, on third-party easypass sites they ask to purchase a new device, but why do I need new devices if I have san-pass Pro with ID number sunpass and ezpass?
SunPass - Product Description
SunPass is the Florida Department of Transportation's innovative Prepaid Toll Program.  Incorporating the latest technology, SunPass can be used on Florida's toll roads and most toll bridges. SunPass customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads.  

Enjoy the convenience of managing your SunPass account, anytime,  just by downloading the app and logging in using the same Account, Transponder Number, or Username and Password established for online account management.  

Features
   Check account balance.
   Add funds using a Easy Pay or new credit card.
   Save credit card for Easy Pay.
   View transaction activity.
   Update vehicle information.
   Add transponders to existing accounts.
   Update your transponder status.

SunPass es un programa innovador de peaje prepagado del Estado de la Florida. Incorporando la última tecnología, SunPass se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida. Los clientes de SunPass pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo.


Disfrute de la comodidad de manejar su cuenta de SunPass en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea. 


Chequear el balance de la cuenta.
Agregar fondos usando Easy Pay o una tarjeta nueva.
Ver la Actividad de la cuenta. 
Modificar la información de los vehículos.
Agregar transponders a una cuenta existente. 
Cambiar el estado del transponder.
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