49
poor
Superdrug - Beauty and Health | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
13 Reports
13 Reports
User Feedback
23%
iOS
13 Reports
13 Reports
77%
Android
44 Reports
44 Reports
Superdrug - Beauty and Health - Latest Quality Issues
iOS
Feb 21, 2025
Very slow
The site was slow that's why I rate it only 1 star !
iOS
Feb 24, 2025
Poor App
This app always have glitches and issues lost all my perks from Dec 25 and all my bonus points. The app one day decided to show my perks were valid from Dec 25 to Dec 24. Queried it with customer service, who don't have a clue what they're doing. Was told to delete the app and reinstall sign and out of my account. Clear browser which is something I do. ( still didn't work - was advised to do the steps again which I refused to.) month later I log back in app be changed. all points been wiped and perks- very poor app.
iOS
Feb 24, 2025
Randomly blocked my SD card
Superdrugs have randomly blocked my health&beauty card resulting in being extremely embarrassed when i went in store to purchase items. The lady showed me her till when she scanned my card! Said card blocked :'(
Android
Feb 24, 2025
The app doesn't work. Unable to login.
Android
Feb 25, 2025
Absolutely rubbish, logged me out and can't log back in, says incorrect email or password but I can log in on my browser. Absolutely done with superdrug, I'll stick to using Boots from now on
Android
Feb 25, 2025
I'm getting really annoyed with companies offering "loyalty card only" prices, I really hope the government brings in legislation to get rid of them.
Android
Feb 26, 2025
the last update wouldn't let me add my card, now this one I cant even log in to my account. utterly useless!
Android
Feb 26, 2025
The app works fine except there's no pictures. If you know what you're getting it's not an issue and everything loads fine otherwise but I like using apps to browse:(
Android
Feb 28, 2025
Changed password twice and doesn't allow to log in on the app but does on browser
Superdrug - Beauty and Health - Product Description
The Superdrug app lets you shop for 1000s of products from the palm of your hand. From beauty, makeup, perfume, skincare, hair care, toiletries and accessories to women’s and men’s health, grooming, baby and child, it’s now a whole lot easier to order what you want, when you want it both in store or delivered straight to your door. WHY SUPERDRUG ON MOBILE? - Shop ALL of our products and promotions via the app - Create and save Wish Lists at anytime - Our fast and secure checkout allows you to add voucher codes then checkout with ease every time - Free order and collection on all orders. Earn double points when you order online and pick up in store within 30 minutes - Rapid, same day delivery to over 250 stores - Students receive a 10% discount via Student Beans - Find the product you want with voice search - Check for stock availability before ordering to your nearest store. Our store locator allows you to find the store you want or the closest to you. SHOP BRANDS Shop and discover 1000s of brands, from L'Oreal, e.l.f.Cosmetics, Dove, Garnier, Superdrug Pro Care and B by Superdrug, to CeraVe, Studio London and NIVEA. We also have 100s of Superdrug own brands, offering makeup, skin care, accessories, toiletries, hair, and health and wellbeing products at value for money prices. THE SUPERDRUG HEALTH & BEAUTYCARD Become a Health & Beautycard member today and access several amazing benefits – like free delivery on orders over £20 PLUS exclusive lower prices for selected products both in store and online. INTRODUCING VIP REWARDS Simply scan your Health & Beautycard when you shop via the app, online or in store. The more you spend, the more rewards you’ll unlock. ACCESS SERVICES Explore our NEW Health Services Hub, providing you with all our Healthcare services in one place. Book appointments with doctors and health clinics directly from the app or order prescriptions from your GP to your local pharmacy. Visit the Superdrug online doctor service from within the app to receive treatments and advice on anything from women’s and men’s health to wellbeing, travel advice and testing services. Looking after your health and wellbeing is our top priority! Your Health. Your Way. EASY ACCOUNT ACCESS - View your order history - Manage your wish lists - Update your details With the Superdrug app for mobile, feeling great and looking good has never been so easy!
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