63
fair
Superdrug - Beauty and Health | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
40 Reports
40 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
18 Reports
18 Reports
User Feedback
31%
iOS
18 Reports
18 Reports
69%
Android
40 Reports
40 Reports
Superdrug - Beauty and Health - Latest Quality Issues
iOS
Nov 9, 2024
Online doctor
Extremely expensive £60 for nasal triptans, well above nhs England base cost, and even well above supplier costs so it's all about profit. “They leave those in pain all for gain” modern healthcare
Android
Nov 9, 2024
no rating tried to register & kept informing my Postcode was incorrect . I won't be trying again
iOS
Nov 9, 2024
Website is easier
App is very slow, not clear, difficult to add & remove things, product information right at the bottom in the page, help Q&A cant be dropped down. Too many bundles on the product page which are a distraction. Much prefer the actually Superdrug website.
Android
Nov 11, 2024
Won't accept payment. I initially tried on their website. Tried 5 different payment cards, each from a different bank. Tried 4 different Web browsers. Tried 2 different devices. Payment failure every time. Customer service told me to try the app, but the same thing happens! On the app, it just says, "something went wrong." This is after payment has been successfully verified by the bank. What's going on Superdrug?! I am unable to make a purchase!
iOS
Nov 11, 2024
Useless
Tried to load my health and beauty card in to my wallet. App is useless it doesn't do anything!!!
Android
Nov 13, 2024
Horrible ordering experience. I was trying to order one OGX shampoo by collection, the app insists there was something wrong with the payment going through 3 cards and dozen times of paying.
Android
Nov 16, 2024
No notification no e-mails when you win the rewards.
Android
Nov 18, 2024
Will not let me log in - keeps saying 'email address or password incorrect' when they are not. It seems others have their own problems using this faulty app. Spare yourself the hassle and save the Internet site to your phone (at least until they fix this faulty version of the app).
Android
Nov 19, 2024
Awful It asks you everything then does not ket you register. Doest say why because all boxes are filled in ticked. So stupid 🙄
Superdrug - Beauty and Health - Product Description
The Superdrug app lets you shop for 1000s of products from the palm of your hand. From beauty, makeup, perfume, skincare, hair care, toiletries and accessories to women’s and men’s health, grooming, baby and child, it’s now a whole lot easier to order what you want, when you want it both in store or delivered straight to your door. WHY SUPERDRUG ON MOBILE? - Shop ALL of our products and promotions via the app - Create and save Wish Lists at anytime - Our fast and secure checkout allows you to add voucher codes then checkout with ease every time - Free order and collection on all orders. Earn double points when you order online and pick up in store within 30 minutes - Rapid, same day delivery to over 250 stores - Students receive a 10% discount via Student Beans - Find the product you want with voice search - Check for stock availability before ordering to your nearest store. Our store locator allows you to find the store you want or the closest to you. SHOP BRANDS Shop and discover 1000s of brands, from L'Oreal, e.l.f.Cosmetics, Dove, Garnier, Superdrug Pro Care and B by Superdrug, to CeraVe, Studio London and NIVEA. We also have 100s of Superdrug own brands, offering makeup, skin care, accessories, toiletries, hair, and health and wellbeing products at value for money prices. THE SUPERDRUG HEALTH & BEAUTYCARD Become a Health & Beautycard member today and access several amazing benefits – like free delivery on orders over £20 PLUS exclusive lower prices for selected products both in store and online. INTRODUCING VIP REWARDS Simply scan your Health & Beautycard when you shop via the app, online or in store. The more you spend, the more rewards you’ll unlock. ACCESS SERVICES Explore our NEW Health Services Hub, providing you with all our Healthcare services in one place. Book appointments with doctors and health clinics directly from the app or order prescriptions from your GP to your local pharmacy. Visit the Superdrug online doctor service from within the app to receive treatments and advice on anything from women’s and men’s health to wellbeing, travel advice and testing services. Looking after your health and wellbeing is our top priority! Your Health. Your Way. EASY ACCOUNT ACCESS - View your order history - Manage your wish lists - Update your details With the Superdrug app for mobile, feeling great and looking good has never been so easy!
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