Quality degradation at Swiggy Food & Grocery Delivery  
Users report higher volume of Quality Issues than usual
34
poor

Swiggy Food & Grocery Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
3%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
97%
iOS
1006 Reports
User Feedback
97%
iOS
1006 Reports
3%
Android
32 Reports
Swiggy Food & Grocery Delivery - Latest Quality Issues
iOS
Nov 18, 2024
Delivery
Tooo late. Order once place take around 30 minutes to deliver. As delivery person have to deliver other orders
iOS
Nov 18, 2024
Amazon Pay Wallet Transaction Failing
Even with sufficient balance Amazon Pay Balance transaction is failing.
iOS
Nov 18, 2024
Cool
Your charges for delivery is so high. Sometimes you don't deliver on time but you showed that you delivered it. So it's ok to be true if you are delivering in 20 min that's ok.
iOS
Nov 18, 2024
Instamart service is not available
Please start instamart service in Lohgaon, Sant Nagar area.
iOS
Nov 18, 2024
Worst App
It always spoiled my mood by not sending my food. They always have problem either with delivery partner or with restaurants or what so ever. I will prefer to die starving, but will never going to order from such bakwaaaassssss app
iOS
Nov 18, 2024
Bad packaging
The sambar polythene was torn and was spilled inside. This has happened 3rd time now.
iOS
Nov 18, 2024
What is the delivery ever asked for
Me and my friend are being ordering food for my organisation for work purpose, and we also had a town hall which are coming up this weekend and also for the next month every time I have ordered. I see that there is a delay in delivering the order and rating. You guys very bad because whenever customer care people just that is of no use. If a customer is telling something which is genuine, you can also check it from your end. You people are least bother to respond, and new people always asked me to write an email. Assistance when we have paid our hard earned money and when to return the food as it was delivered in a cold condition and get the amount you people are not even responding, shame on you guys is the best among for delivering and managing people I am ensuring that tomorrow I'll go to office and ask her to write the same on Swiggy application and insta mart, you can expect 2 to 3000 people writing the bad reviews
iOS
Nov 18, 2024
Misleading customers and deducting money
I Ordered food and it was never delivered. Tried customer support and as per their convenience they cancelled the order and In turn took a cancellation fees! Pathetic service. Pathetic customer support.
iOS
Nov 18, 2024
delayed ordered
it's harassing how the company from past few months is delaying my orders, i am a student and i can have food in between my classes / in my breaks , the show the time it will be delivered is example 9:20 but the order will be coming by 10:00 , the app is not reliable , i tried contacting their customer service, the say they cant help with this , IF YOU ARE LOOKING FOR YOUR FOOD ON TIME THAN DO NOT ORDER FROM SWIGGY ITS JUST UNRELIABLE, IRRESPONSIBLE, AND GOD FORBIT IF YOU PAY VIA UPI WHILE ORDERING , THEY WILL CHARGE 100% CANCILLATION FEE , JUST DONT HAVE WORDS TO EXPLAIN HOW THIS MISERABLY HAD ME CRYING FOR THE FOOD I ORDERED AND FOR MY OWN MONEY , WASTE OF MONEY TIME AND ON TOP OF ALL MENTAL PEACE
Swiggy Food & Grocery Delivery - Product Description
Here's everything you can do and find on the Swiggy app:

- Order food, groceries, and other essentials online
- Grab deals on dining out at top restaurants
- Get discounts by paying your dining out bills via Swiggy Dineout
- Pick up and Drop anything instantly, anywhere within your city
- Restaurant and Delivery Partners trained in hygiene protocols
- Find top restaurants and stores in your city
- 30+ cuisines to choose from
- Late-night delivery services
- Order Biryani, Pizza, Masala Dosa, Burgers, Lassi, Coffee, Gulab Jamun, and more
- Explore collections like Best Safety Standards, Veg Only, Healthy Food, Pocket Friendly, Premium, and more

POPULAR RESTAURANTS
Find your favourite local restaurants, as well as top chains like Dominos, KFC, Burger King, Pizza Hut, FreshMenu, Mc Donald's, Subway, Faasos, Cafe Coffee Day, Taco Bell, and more.

NO MINIMUM ORDER CONDITIONS
We place no minimum order restrictions! Order in as little (or as much) as you'd like. We'll deliver it to you!

TOP CUISINES & CATEGORIES
Explore our endless range of categories & cuisines like North Indian, Chinese, South Indian, Thai, Vietnamese, American, Healthy, Street Food, Breakfast, Late Night Cravings, and more.

LIGHTNING-FAST DELIVERIES
Our system is designed to confirm, prepare, and deliver your order in the best time possible.

LIVE ORDER TRACKING
Get real-time updates on your order status and an ETA. Also, track your Delivery Partner's location on a map from the restaurant to your doorstep.

LONG DISTANCE DELIVERIES
Order from top restaurants that are far away from your location.

SAVE BIG WITH OUR BEST OFFERS
Get freebies, cashbacks, discounts, and other deals sponsored by us, and our host of restaurant, bank, and online wallet partners.

PREPAID, CASH, CREDIT, AND MORE PAYMENT OPTIONS
We accept VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, FreeCharge, Mobikwik wallet, Sodexo Meal Cards, cash on delivery and credit services like LazyPay. You can also add a tip for your Delivery Partner with your order.

INSTAMART - Instant Grocery Delivery
Swiggy Instamart is an instant grocery delivery service powered by Swiggy, delivering groceries to your doorstep in just 15-30 minutes. You can order any time from 6am - 3am* and we'll take care of your mid-week grocery run, emergency supplies, midnight cravings, and much more. From snacks and beverages to fruits and vegetables, cooking to cleaning essentials, personal care to baby care - you can fulfill all your grocery needs on Swiggy Instamart.
Groceries in 15-30 mins
Open from 6am-3am*
3000+ products from popular to new-age brands
*Opening and closing time might vary across cities, owing to Govt. regulations.

DINEOUT - deals on dining out at top restaurants
Use Swiggy Dineout to get up to 40% FLAT discounts with no upper limit on your dining out bills, at over 18000 restaurants across 34 cities. Get an additional 15% discount on your bills with HDFC Bank Credit Cards. Choose from top restaurants near you and save big at cafes, bars, pubs, breweries, fine dining, casual dining, buffets, and so much more!

SWIGGY GENIE - GET ANYTHING DELIVERED: COMING SOON TO ALL CITIES
Now pick up or deliver anything in your city with Swiggy Genie. Send documents, packages and food items, pick up something you've forgotten, deliver gifts to your loved ones, get medicines delivered from pharmacies, order supplies from a local kirana, and more. Swiggy Genie is live in 65+ cities and can be found on the app homepage. Launching soon in all cities.

BEST SUPERMARKETS
Avail alcohol delivery in select cities. Shop online for your daily needs.

WE DELIVER IN 400+ CITIES
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