58
fair

Norton Family Parental Control | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
89%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
6 Reports
User Feedback
11%
iOS
6 Reports
89%
Android
51 Reports
Norton Family Parental Control - Latest Quality Issues
Android
Jan 18, 2025
The location feature is more or less useless. It doesn't update for hours, even on a cell phone with good signal and hitting "locate now" repeatedly. It also, for some reason, does not remember the device chosen for location no matter how many times you select it options. Many features are limited or not available on all operating systems.
Android
Jan 19, 2025
I didn't like it blocks my phone and I can't play until 4 in the morning anymore
Android
Jan 21, 2025
I'm not able to renew my subscription, the option to advance after filling it out is disabled because???
Android
Jan 21, 2025
I can't do stuf
iOS
Jan 23, 2025
my children did NOT care about me at all with this app
My daughter's friend's dad recommended this app and when I installed it, everything went well at first until my children started showing signs of hatred towards me. They used to call me the best dad ever before they started calling me by my legal name. They hated me so much to the point that they wanted to live with my ex wife, Marina who was mostly caught up with work to even care about them. Do NOT download this app if you do not want your children to absolutely hate you with all your heart. I tried removing their parental controls but they still hated me. Please do not download this app if you don't want your children to make you feel worthless
Android
Jan 26, 2025
No matter how I set which page cannot be accessed, it doesn't work until (maybe it works) when I restart the computer or the program on the computer (Norton). It also doesn't work the other way around, when I allow the page. I don't like it at all, it's not worth the money.
Android
Jan 27, 2025
Doesn't even work. Easily bypassed. Can easily be used outside the allotted time beyond alloted hours. Has no affect on limitation and gives no parental "control"
Android
Jan 29, 2025
I have often found out that my child had un-installed Norton without my knowledge. I realize it only when my child admits to it to assauge his guilt. When you go to the app drawer and click on uninstall, there is a brief period where the uninstall button is active before Norton takes over to block it. If click then, Norton can get un-installed. The whole purpose of Norton family is defeated if the child un-installs it and the parent doesn't even realize it.
Android
Jan 29, 2025
Just doesn't work. Screen time limits are not enforced at all, may not block even if the limit is exceeded, and sometimes, blocks when the limit is not reached.
Norton Family Parental Control - Product Description
Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important. 

Norton Family empowers parents to keep track of their child’s online behavior.

• Monitor the sites and content your child views
Make the Web safer for your kids to explore — by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate sites.‡

Norton Family also provides insights into the search terms and videos (3) that interest your kids and flags unsafe behavior so you can discuss online safety, as a family.‡

• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡

• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location (4). Plus, receive alerts if you’re your child arrives in or goes beyond areas of interest established by you, using geo-location tools.

• Access weekly/monthly reports
Get detailed reports on what your kids are doing online, right in your Inbox or on the Parent Portal.‡ You can use these reports to foster dialog with your child about online safety.

Here are some of the Norton Family features parents can use to help protect their child’s online activities.

• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school’s in session. 

• Favorite Locations
This helps you establish approved boundaries for your child’s physical locations. When turned on, this feature will alert you when your child arrives in or goes beyond the permissible area or location established by you.1,2. 

• Web Supervision 
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. 

• Search Supervision
See the words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content. 

‡‡ Requires your device to have an Internet/data plan and be turned on.

1 Mobile app must be downloaded separately. However, parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device. 

2 Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.

3 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4 Location Supervision requires parent activation before use.

5 Mobile app must be downloaded separately.

Some features not available with in all countries.

Privacy Statement

Gen Digital respects your privacy and is dedicated to safeguarding your personal data. See https://www.gendigital.com/privacy​ for more information.
No one can prevent all cybercrime or identity theft
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