89
good
Norton 360 Security & VPN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
2314 Reports
2314 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
111 Reports
111 Reports
User Feedback
5%
iOS
111 Reports
111 Reports
95%
Android
2314 Reports
2314 Reports
Norton 360 Security & VPN - Latest Quality Issues
Android
Apr 1, 2025
they don't give you the option to cancel your subscription before the free trial ends, and even though there is zero information in billing, they somehow managed to take MY money out of my cashapp account. Then I call them and they tell me I have to sort it out with Google play even though I attempted several times to cancel the subscription before getting to this point. REPLY: I have screenshots showing me there is NO subscription to cancel so yeah, if that could be fixed
Android
Apr 1, 2025
I paid without membership, then I tried to open a membership, it asks for the membership number, but there is no membership number, problems, problems, it is available on Google Play, where I do not have a membership, I accept payments that will come out later.
Android
Apr 1, 2025
There should have been a trial period before taking advantage of someone with a high amount of money.
Android
Apr 2, 2025
VPN does not stay on.
Android
Apr 2, 2025
Hi David, that's already been done, just ask them. They said unless you MANUALLY run "Live Update" you will not get any protection. “Live Update" has NEVER been able to run automatically on Android, it has always needed to be run MANUALLY. With the daily malware scan running automatically with out of date malware definitions it gives no protection. He said he would pass on my suggestion about automating it but could not be sure what or if anything would happen. Mark.
Android
Apr 2, 2025
In principle, it's a good app, but where can you enter a purchased product key for renewal in the browser without an app? You are constantly asked to buy an extension key on Norton. In the browser app, it is also not to be found under device security as it used to be. A little more transparency would be desirable!
Android
Apr 2, 2025
youve charged me for a year...maybe im missing somthing, but i dont see the protection...but it was billed on a previous statment...if i changed devices cuz they only last a year how come you can find me to charge me but not to notify me?
Android
Apr 2, 2025
Huge amount of spying permissions: contacts, location... And they just added creepy ones: answer phone calls, reroute outgoing calls, read phone status and identity, read call log. And on the PC - Norton will say that it has nothing to do there - the VPN switches off without warning. When on, a gigabit access becomes as slow as 20 years ago. Really no exaggeration: pages need 5-10 minutes to show. Firefox and Iron almost stop working. They just let the monopolistic Microsoft Edge go through.
Android
Apr 2, 2025
It is difficult to renew the license. Both smartphones and PCs will not be updated just by entering the product key. It was finally reflected after uninstalling and installing.
Norton 360 Security & VPN - Product Description
Navigate the web more safely with Norton 360 for iOS. Norton 360 for mobile provides powerful layers of phone protection and award-winning mobile security for your Apple device. It combines security and antivirus features to help protect against ransomware, malware, spyware, and other online threats so you can bank, browse and shop online with more peace of mind. And, with our secure, global VPN servers, you can encrypt your internet traffic on the go before accessing your favorite apps and websites. New! Genie AI Powered Scam Assistant AI-powered protection against sophisticated scams. Genie Scam Protection Pro is the powerful AI partner you need to fight today's most sophisticated text, phone, email, and web scams, wherever you go. - Safe SMS: AI scam protection for every text message - Safe Call: Proactively block scam and junk calls - Safe Email: 24/7 scam protection for your email inbox - Safe Web: Safe Web’s advanced AI helps protect you from scams when shopping or browsing online. Your personal information and online privacy have protection at home and on the go with bank-grade encryption with Secure Norton VPN. [1] Our VPN helps block cybercriminals from accessing personal information sent and received when you connect to your home and public Wi-Fi.[1] Norton 360 checks for the latest security patches and OS updates and helps monitor your device against cyberattacks that try to leverage OS vulnerabilities for malicious purposes. Your partner against cyberthreats. – Mobile Security: Protection against vulnerabilities cybercriminals may use to take control of your device or steal your personal information. – VPN: Connect to one of our global VPN servers and access your favorite apps and websites. Use it when you connect to Wi-Fi at home or while traveling with the reassurance of bank-grade encryption.[1] – Safe SMS: This feature filters spam SMS text messages that may contain phishing attacks. These attacks use links to fraudulent sites that compromise your personal information. – Wi-Fi Security Alerts: Get notified about Wi-Fi networks under attack. Avoid cybercriminals who try to eavesdrop on your Wi-Fi connection to steal or glean personal information or infect your device with malware. – Safe Web: Helps detect and safeguard you from navigating to fraudulent (phishing) and malicious websites when using your preferred browser or opening links from apps, text messages, and emails. – Dark Web Monitoring: We monitor the dark web and notify you if we find your personal information.[2] – Device Report Card: See a 30-day analysis of previously scanned Wi-Fi networks, websites, device vulnerabilities, and risky apps. Subscription details – An annual subscription is required to activate the 14-day trial (see in-app product pricing) – Cancel the subscription from your iTunes account before the end of the trial to avoid payment – After the 14-day trial, your subscription will start and renew automatically annually unless canceled – You can manage your subscriptions and adjust automatic renewal in your iTunes settings after purchase – The 14-day trial is valid for one subscription only PRIVACY POLICY Gen Digital respects the privacy of our users and carefully safeguards personal data. For more information: https://www.gendigital.com/privacy No one can prevent all cybercrime or identity theft [1] Norton VPN is not available in all countries. [2] Dark web monitoring is not available in all countries. Monitored information varies based on country of residence or choice of plan. It defaults to monitor your email address and begins immediately. Sign in to your account to enter more information for monitoring. [3] Norton VPN is no longer available for use within India as a result of governmental regulations requiring the logging and saving of user data, but you can still use your subscription when traveling outside of India.
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