Quality degradation at Tala - Instant Loans to Your M-Pesa  
Users report higher volume of Quality Issues than usual
76
good

Tala - Instant Loans to Your M-Pesa | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
99 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
99 Reports
Tala - Instant Loans to Your M-Pesa - Latest Quality Issues
Android
Nov 2, 2024
Flee Tala, it doesn't give out loans. I've tried applying for more than four years and they keep on telling me am not eligible
Android
Nov 4, 2024
The most useless app ever, for how long Will I apply for loan and you reject,since 2021,,I thought it was because I didn't have a job then but now. Kindly I want to delete My profile from Tala app thing
Android
Nov 5, 2024
I only recomend this app for the rich and well stable people,it doesn't help an husler in any way,for four years i have been trying to apply for a loan with tala but all they do is to reject my approval,nyinyi hamsaidii kabisa
Android
Nov 8, 2024
The apply option is there, but mine leads me to verify my personal details that I already updated. Without anywhere to apply. Simple terms is that you cannot loan any money here.
Android
Nov 13, 2024
This is because I can't be able to access a loan why????
Android
Nov 14, 2024
Have been trying countless time to get a loan but I'm ain't eligible don't know what criteria you use in giving out these loans 💔🥹
Android
Nov 18, 2024
I can't explain my frustration. When applying for a loan there was a question about when I will be paid next. No matter what I typed there the app told me "Please answer the above question". There is no way to start afresh and it is basically stuck on this screen when applying.
Android
Nov 18, 2024
Too many questions that come off as a lack of trust since I've already given my personal info
Android
Nov 19, 2024
always unable to offer loan at any given time
Tala - Instant Loans to Your M-Pesa - Product Description
Join millions of satisfied Tala customers who have grown their businesses, paid for school fees, and managed expenses with peace of mind.
 
How simple is the process?
• Download the Tala app
• Fill out our quick loan application in the Tala mobile app 
• Verify your identity through our secure system
• Get cash sent directly to your M-Pesa in an instant

How do I repay my loan?
• Repay your loan with M-PESA Xpress or through our Paybill 851900 and the phone number you sign up with
• You can pay in full or make partial payments, anytime on or before your due date
• Easy repayment schedule keeps you on track with your payments

The benefits of Tala in-app features at your fingertips:
• Personal security PIN to ensure protection
• Track your credit with My Tala Status
• Easy repayment schedule that keeps you on track with your payments
• Millions of Tala customer success stories to inspire you on your journey

What are my loan terms?
Customers can express a preference for loan terms up to 120 days.
• 120-day loan payment terms have a one-time fee of 13-33%* 
• Grow with Tala and build your limit up to KSh 30,000 by making your loan repayments on time
• For example, for a 120-day loan with principal amount of KSh 1,000, the service fee would be KSh330 and the total amount due would be KSh 1,330.

Depending on the loan amount for which you are eligible, you have the option to choose repayment terms for up to 120 days.



Have questions? Visit www.tala.co.ke to check out our FAQs 
Ready to get started? Download the Tala app and apply for a loan today.

Privacy and permissions: When you download Tala, we will ask to scan your M-Pesa SMS and other information in order to verify your identity, creditworthiness, and provide you the fastest loan in Kenya. We take privacy very seriously and your personal information will never be shared without your direct permission.


Terms and Conditions: Tala charges a one-time service fee of 5-33%* of principal amount. Repayment schedules may vary. There is no minimum payment period for repayment; customers may make payments towards their principal at any time following disbursement. A one-time late fee of 8% of the total amount still owed may be applied to loans past due. No other fees will be charged after this time. Additional terms and conditions apply.
*Effective APR: 39.6-243.5%. Tala will never charge you more than the amount of your service fee (plus a one-time late fee if you do not pay by the due date). Fees do not compound or accrue.
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