56
fair

Tangerine Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
Work at Tangerine Bank / Banque Tangerine? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Tangerine Bank / Banque Tangerine? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
21 Reports
User Feedback
31%
iOS
21 Reports
69%
Android
47 Reports
Tangerine Mobile Banking - Latest Quality Issues
iOS
Dec 15, 2024
App doesn't login
Application doesn't work, gives error when trying to log in "We're sorry for the inconvenience. This function is currently unavailable. Please try again later."
iOS
Dec 15, 2024
Haven't been able to log in for months
Several updates later and I can't get past "Sorry, something went wrong" when trying to log in on iPhone SE 2020. If I skip setting up touch ID, which gives me an error, I get the same error message on 2FA.
iOS
Dec 17, 2024
Can’t see pending transactions all in one spot anymore
New update adds the new Tracker tab in the bottom nav in place of the Transactions tab. The tracker tab shows posted transactions but no longer displays pending ones. It seems the only way to see them now is by going into each individual account instead of having it all in one place like before. Not convenient.
Android
Dec 18, 2024
Awful experience thus far, I was repairing my credit, making rather large payments on my Tangerine 🍊 Mastercard & still using it regularly, I also had finally obtained a great overdraft as a "just in case" & thought it to be very prudent to have a backup like an overdraft, but, my experience was nothing but a nightmare & continues to be, will I get a Christmas miracle? I would hope so as I'd like to have my accounts back & continue on where I left off, I contracted Covid-19 & even to
iOS
Dec 18, 2024
Hate the latest update.
Love the bank & the was perfect. What happened to seeing pending transactions in my transactions? I don't like this at all. Please bring it back!
iOS
Dec 19, 2024
New “Tracker” feature is worse
I hate it when companies change their app and make it worse than it was. Before you could see a pie chart for the categories for your savings accounts to see where your money went. And you could change the category for savings account transactions. This feature has been removed for savings accounts with the latest update and tracker feature. Just terrible. You cannot see a pie chart or spending for savings accounts (only chequing and credit card). And you cannot change category for savings account transactions.
iOS
Dec 19, 2024
Don’t force me to use an app
Idk if you're aware, I am going to pretend you are not and give you the benefit of the doubt. Why on earth can you not use Tangerine online banking on mobile?? If you're on an iOS device you literally need to download an app to do your banking. I see absolutely no reason for this besides you mining my data. It's an iPad. It's literally a second screen for my MacBook, where I can do my banking online. To be clear: NOBODY WANTS TO DOWNLOAD YOUR STUPID APP. This has been an issue all year and if it continues I'll choose one of the many Tangerine competitors now available to do my banking with - online.
iOS
Dec 19, 2024
Latest Update removed easily searching through all transactions
why was this removed? completely garbage, please add it back
Android
Dec 20, 2024
20241219: One would assume in today's mobile heavy communication context, that an online bank would ensure their mobile app works with current operating systems. Yet evidently here too you have dropped the ball, as your app is incompatible with Android14. 20210530: What happened to your android app?!!! It was great for several years, and I initially gave it 5 stars. Lately however, it's constantly freezing, now no longer captures images in cheque deposit function. What's up?!!!!
Tangerine Mobile Banking - Product Description
The Tangerine Mobile Banking app makes your banking experience even more convenient than ever before with a fresh and intuitive design. Manage your Accounts, review transactions, transfer funds, locate ABMs, and receive important notifications.



In today’s fast-paced world, we know you’re busy and always on the go. That’s why we make it simple to do all of your banking with us anytime, anywhere.



You can bank anywhere with your smartphone or tablet through our Mobile Banking app. Check your Account balances, send money with Interac e-Transfer®, pay bills, buy and sell Tangerine Investment Funds and deposit a cheque.

Features: 



Digital signup:
Become a Client completely digitally with our Mobile Banking app. Sign up without leaving your home or speaking to a live agent—it’s a fast, convenient and secure mobile experience.
 
Helpful tools to manage your money:
Simplify your life by using our Money Management Tools, like Goals and Left to Spend. These tools were designed to make saving, tracking your spending and staying on top of your finances all a breeze.
 
Helpful pointers and insights:
View and act on Insights – a feature that gives you helpful, relevant and timely information as it relates to your banking.


Deposit cheques:
The easiest and fastest way to deposit a cheque.  You simply snap a photo of your cheque using your device’s camera, enter a few details and voila - the cheque is deposited into your Account. It’s that simple.


Easy mobile wallet addition:
Add your Tangerine Client Card and Credit Card to your Apple Pay mobile wallet and use it where contactless payments are accepted.



Biometric identification:
Use Apple’s built-in face or fingerprint recognition technology (Touch ID or Face ID) for a secure, convenient way to log into Tangerine’s Mobile Banking app.



ABM Locator:
Helps you to easily locate nearby ABMs.



Overview:
View your Account balances and details for all your Tangerine Accounts.



Transfer money:
Transfer funds now, later or schedule ongoing transfers.



Pay bills:
Manage your bills and pay them now, later or schedule ongoing payments.



Orange Alerts:
By choosing to receive Orange Alerts, you’ll never have to wonder if payments or deposits have occurred. Orange Alerts send you emails or notifications to your device when your money is in motion, to ensure you're on top of it at all times.



Refer a Friend:
Refer friends and family to bank with Tangerine, and you could both qualify for a cash Bonus.



Language supported:
English
French



Interac® is a registered trademark of Interac Corp. Used under licence. Tangerine Bank is an authorized user of the trademark.



By tapping the ‘Install’ button or by downloading the Tangerine Mobile Banking app published by Tangerine Bank, you consent to the installation of this app further described below and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. 



You acknowledge, understand and agree that this app (including any updates or upgrades) may (i) cause your device to automatically communicate with Tangerine’s servers to deliver all the functionality described in the description such as Digital Sign Up, Deposit Cheques, Mobile Wallet, etc. and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Policy.


To learn more, contact us at:



Tangerine Bank
3389 Steeles Avenue East
Toronto, Ontario M2H 0A1



Reach out to us online by going to Tangerine.ca > Contact Us
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