54
fair

Tangerine Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
Work at Tangerine Bank / Banque Tangerine? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Tangerine Bank / Banque Tangerine? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
23 Reports
User Feedback
23%
iOS
23 Reports
77%
Android
78 Reports
Tangerine Mobile Banking - Latest Quality Issues
Android
Jan 19, 2025
I received a pre approval for a line of credit just for them to reject it even though my credit score is above 700 and never missed a payment. This is very confusing. Other banks will instantly activate upon accepting the offer.
iOS
Jan 19, 2025
Horrible & Orwellian
Today I was forced to download and use this App in order to do my banking instead of signing onto Safari like usual. I don't like the App and don't like to be forced to use it. Why are banks so keen to get us to use their Apps? It's much faster for me to use a bookmark in Safari and sign on rather than find the App. Is this for some sort of meaningless stat that you collect? Congrats! This month you will have angered many of your customers while increasing your App usage. A really good way to show how little you care.
Android
Jan 22, 2025
It was a horrible experience it's not worth it the customer service has gone down hill I have been a customer of theirs and user of services want a credit card from them fat chance of that may as well get a koho card or go for a real credit card company your odds of approval will be next to none just a replacement card or changing your pin is impossible they partnership with Scotiabank I don't have many in my city and if you don't have one near by good luck too ya I'm opting out what a joke.
Android
Jan 25, 2025
Tangerine is fine, the app works alright, but it's been impossible to see transactions on my checking account since before christmas. It works on desktop, tho. I've left several feedbacks on the app, but hear only crickets.
Android
Jan 28, 2025
buggy garbage.
Android
Jan 28, 2025
No matter when I try there is always a problem I.e. Not available, try again later
Android
Jan 28, 2025
pretty useless. no quick help at all. they insist on holding YOUR money for extended periods with no explanation.
Android
Jan 29, 2025
Id verification didn't work, no work around so can't bank with them. So dumb
Android
Jan 29, 2025
Tangerine owes me $950 for the fraud and they don't want to reimburse me... I've been waiting since January 2024... I notified JE and they told me they would respond. They owe me $950 lost through fraud, I lost a room in RPA because I had no more money... on Monday they reimbursed me and the following Friday they told me that my account has been closed since October 2023. I have always made my transactions, no question of a closed account.
Tangerine Mobile Banking - Product Description
The Tangerine Mobile Banking app makes your banking experience even more convenient than ever before with a fresh and intuitive design. Manage your Accounts, review transactions, transfer funds, locate ABMs, and receive important notifications.



In today’s fast-paced world, we know you’re busy and always on the go. That’s why we make it simple to do all of your banking with us anytime, anywhere.



You can bank anywhere with your smartphone or tablet through our Mobile Banking app. Check your Account balances, send money with Interac e-Transfer®, pay bills, buy and sell Tangerine Investment Funds and deposit a cheque.

Features: 



Digital signup:
Become a Client completely digitally with our Mobile Banking app. Sign up without leaving your home or speaking to a live agent—it’s a fast, convenient and secure mobile experience.
 
Helpful tools to manage your money:
Simplify your life by using our Money Management Tools, like Goals and Left to Spend. These tools were designed to make saving, tracking your spending and staying on top of your finances all a breeze.
 
Helpful pointers and insights:
View and act on Insights – a feature that gives you helpful, relevant and timely information as it relates to your banking.


Deposit cheques:
The easiest and fastest way to deposit a cheque.  You simply snap a photo of your cheque using your device’s camera, enter a few details and voila - the cheque is deposited into your Account. It’s that simple.


Easy mobile wallet addition:
Add your Tangerine Client Card and Credit Card to your Apple Pay mobile wallet and use it where contactless payments are accepted.



Biometric identification:
Use Apple’s built-in face or fingerprint recognition technology (Touch ID or Face ID) for a secure, convenient way to log into Tangerine’s Mobile Banking app.



ABM Locator:
Helps you to easily locate nearby ABMs.



Overview:
View your Account balances and details for all your Tangerine Accounts.



Transfer money:
Transfer funds now, later or schedule ongoing transfers.



Pay bills:
Manage your bills and pay them now, later or schedule ongoing payments.



Orange Alerts:
By choosing to receive Orange Alerts, you’ll never have to wonder if payments or deposits have occurred. Orange Alerts send you emails or notifications to your device when your money is in motion, to ensure you're on top of it at all times.



Refer a Friend:
Refer friends and family to bank with Tangerine, and you could both qualify for a cash Bonus.



Language supported:
English
French



Interac® is a registered trademark of Interac Corp. Used under licence. Tangerine Bank is an authorized user of the trademark.



By tapping the ‘Install’ button or by downloading the Tangerine Mobile Banking app published by Tangerine Bank, you consent to the installation of this app further described below and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. 



You acknowledge, understand and agree that this app (including any updates or upgrades) may (i) cause your device to automatically communicate with Tangerine’s servers to deliver all the functionality described in the description such as Digital Sign Up, Deposit Cheques, Mobile Wallet, etc. and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Policy.


To learn more, contact us at:



Tangerine Bank
3389 Steeles Avenue East
Toronto, Ontario M2H 0A1



Reach out to us online by going to Tangerine.ca > Contact Us
Want to improve your unitQ Score by 20% within 30 days?
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