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Taptap Send: Money Transfer | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
2514 Reports
2514 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
460 Reports
460 Reports
User Feedback
15%
iOS
460 Reports
460 Reports
85%
Android
2514 Reports
2514 Reports
Taptap Send: Money Transfer - Latest Quality Issues
Android
Jan 28, 2025
Pathetic customer services
Android
Jan 28, 2025
The worst money transfer app ever!! It has taken over a week to send money to India!! During this time, the app says that transfer is in progress. However after 3 days of this, I tried to cancel the transfer only to be told I couldn't once the money transfer was in progress. Worst money transfer app I have ever used. DO NOT SEND YOUR MONEY VIA THIS APP!!! NOT RECOMMENDED AT ALL!!
Android
Jan 28, 2025
Some time sending faild. Then holding our money in then bank long time....
Android
Jan 29, 2025
Good app to send money, its rates are among the lowest and its exchange rate is also one of the highest.
Android
Jan 29, 2025
always issues for sending money 😞
Android
Jan 29, 2025
A thief application. I do not advise anyone to deal with it.
Android
Jan 29, 2025
inised this app for a few months. then I get a new phone and it won't let me log back into the app. I am now using remitly cause of this stupid app.
Android
Jan 29, 2025
Exchange rates that do not match and do not update. It may be the same rate for more than one month. Use the exchange rate of the day and we charge the commission for using the service.
Android
Jan 29, 2025
The last days of free sending were in the first half of January 2025, after that it became paid, meaning each transfer is 2.5 euros + exchange rate, so I will delete it from my phone because it is no longer free, despite the many advertisements and confirmation of free sending for years.... If it was missing a star, I would put it
Taptap Send: Money Transfer - Product Description
Transfer money abroad instantly (90% of our transfers complete in under 5 minutes), with great rates, straight from your phone. It’s as simple as tap, tap, send - fast and convenient for you and your family back home. With TapTap Send you enjoy: • Fast remittance: 90% of our transfers are done within 5 minutes. • Safe & secure service: your card is protected by bank-level security and encryption. • Great exchange rates: we negotiate rates every day to try and deliver the best one possible for you! • No surprises: no hidden fees here. And if there’s a problem with your transfer, we’ll let you know immediately. We’re focused on giving you the best experience to send money internationally. And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you. NO FEE TRANSFERS • No fee for transfers outside of fixed exchange rate corridors (e.g., XOF, XAF) • Great exchange rates to save you money FAST AND SIMPLE • 90% of transfers complete within 5 minutes • Complete your first transfer in less than 30 seconds SECURE • Taptap Send is licensed in the UK, Canada, the US and the EU for sending money • PCI compliant -- we do not store your credit or debit card information • We do NOT sell any of your personal information to ANY third parties CONVENIENT - MOBILE MONEY, CASH PICKUP AND BANKS • Send cash from your card to your recipient’s wallet. They'll receive a text and can cash out at a nearby agent • Mobile-money: send to MTN, M-Pesa, Vodafone, Airtel, Wave, and Orange, JazzCash, Easypaisa, Amole, EcoCash and HelloCash (country dependent) • Bank transfers available in Ghana, Kenya, Brazil, India, Nigeria, Bangladesh, Sri Lanka, Pakistan, Egypt, Mexico and Vietnam to GCB, Access, BAM, Banrural, Ecobank, Cooperative, Barclays / Absa, Banrural, Sonali, Attijariwafa and Islami banks, among others • Cash pick-up transfers to CashPlus, Wizall, City Express, Exito, Wing, BAM, Banrural, Banco GYT, Cebuana Lhuillier, Whish, Swared, ADIB/Fawry, Farmacias, Oxxo, WafaCash and UPT LOCAL • Our team is from the communities we serve and speaks over 30 languages OUR SUPPORT We’re always here to help. If you ever need us or have questions, please email us at support@taptapsend.com. OUR MISSION We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience. Send from: GBP (British Pound), EUR (Euro) CAD (Canadian Dollar), USD (US Dollar) Send to: BDT (Bangladeshi Taka), BRL (Brazillian Real), COP (Colombian Peso), EGP (Egyptian Pound), ETB (Ethiopian Birr), GHS (Ghanaian Cedi), GNF (Guinean Franc), GTQ (Guatemalan quetzal), HTG (Haitian Gourde), INR (Indian Rupee), KES (Kenyan Shilling), (LKR (Sri Lankan Rupee), MAD (Moroccan Dirham), MGA (Malagasy Ariary), MXN (Mexican peso), MZN (Mozambican Metical), NPR (Nepalese Rupee), PHP (Philippine Peso), PKR (Pakistani Rupee), TND (Tunisian Dinar,) TRY (Turkish lira), UGX (Ugandan Shilling), USD (US Dollar), VND (Vietnamese Dong), XAF (Central African Franc), XOF (West African Franc), ZMW (Zambian Kwacha), ZWR (Zimbabwean dollar) We are not affiliated with Western Union, MoneyGram, WorldRemit, Remitly, Transferwise, Azimo, Small World or Ria.
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