94
epic
tbi bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
38 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
54 Reports
54 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
8 Reports
8 Reports
User Feedback
13%
iOS
8 Reports
8 Reports
87%
Android
54 Reports
54 Reports
tbi bank - Latest Quality Issues
Android
Feb 27, 2025
Application not working
Android
Feb 27, 2025
No adequate chat support for constant problems with contactless payment
Android
Mar 1, 2025
too bad, he keeps spamming me with text messages
Android
Mar 1, 2025
This app is the worst. It's super slow and it fails almost every time. To whoever is reading this, don't bother using it as an E-wallet, just use Revolut. You have to wait almost 15 minutes if you want to put some money in it with your card, and 9/10 times you are just stuck in a loading screen and the transaction fails.
Android
Mar 3, 2025
Nothing ever works at this "bank". Very unprofitable application. If you depend on their services, you will remain hungry and thirsty. Out of 5 payments within a day, 3 were refused and I had to repeat them and try again. I will not talk about online payments - there, if you receive an SMS with a code, it is some kind of miracle from heaven! Customer service is a complete comedy, and their knowledge is zero. If you want to have access to your funds, use real banks, not this parody!
Android
Mar 14, 2025
It is asking me for 2 passwords every time I make an online purchase!! I don't even have a password on my account just a PIN !!! Edit: why don't you specify you need the STATIC PIN used for making purchase in stores instead of just writing "password" which could mean 1 million different things
Android
Mar 20, 2025
Ask me to register again and again. Not have any normal banking on PC, not useful and very limited
Android
Apr 2, 2025
It doesn't work for anything. It is not possible to pay a loan installment through it Only loan offers are issued!! I also have a neon money card in it.
Android
Apr 2, 2025
A stupid application I log in today / I log in from time to time / and still asks me for ID verification, video idiots, in general..... And the last time I logged in, I checked my account, otherwise I am supposedly verified .... apparently to this day and to start the circus again there is no way and boom the jester of the application ......
tbi bank - Product Description
The bank is in your mobile phone. tbi bank app is the smart way to take control of your money 100% digitally. The app is available to everyone who’s enjoying our services in Bulgaria and Greece. It gives you customized features and 24 hours chat support, and you can use it in Bulgarian, Greek or English language. We believe that banking should be free and with us you will have a transparent, simple and fair experience. As it should be. To learn more about tbi bank app, visit www.tbibank.bg or www.tbibank.gr. TBI Bank EAD, with headquarters and address for correspondence: Sofia 1421, Lozenets district, 52-54 Dimitar Hadjikotsev Street, e-mail: office@tbibank.bg, website : www.tbibank.bg, registered in the Commercial Register at the Registry Agency at the Ministry of Justice with UIC 131134023, licensed as a Bank and respectively carrying out banking activity according to License № B 30 and Orders RD 22-1067 / 13.08.2003, № RD 22 - 1067 / 12.06.2007, RD 22 - 1560 / 20.07.2007, RD 22 - 2270 / 16.11.2009, RD 22 - 0451 / 28.02.2012 and RD 22 - 0451 / 22.10 .2012 of the BNB.
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