68
fair
tbi bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
121 Reports
121 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
9 Reports
9 Reports
User Feedback
7%
iOS
9 Reports
9 Reports
93%
Android
121 Reports
121 Reports
tbi bank - Latest Quality Issues
Android
Dec 17, 2024
They are very bad.The card cannot be used contactless.If you are abroad, a complete horror if you rely on them.I try to enter the application,it blocks me,it asks for photos,videos again.... I don't recommend it! You answer me to write to you about the problem, but I have written both by email and in the application.
Android
Dec 18, 2024
You make fun of people.
Android
Dec 18, 2024
Worst app in the world. Nothing ever works. Constant bugs. Bank is the worst too.
Android
Dec 19, 2024
What kind of application is this, every time I forget my code, it does not allow me to enter with my fingerprint!!! After I have confirmed with a phone number and a receipt code! Anyway, I don't have money in the card to steal!!!
Android
Dec 19, 2024
Oh, people... Fix your crappy app! I try to register a payment instrument to pay my lease installments, but it keeps giving me an error: no internet or no connection to the server! And stop sending threatening messages about penalty rates!
Android
Dec 19, 2024
I can't log in to your app to make a credit transfer
Android
Dec 21, 2024
It requires a lot of personal information to "verify" it's you, but may not be completed in some cases. The customer service, if there's any, responds after an hour or doesn't at all. And I don't see the sense to have an app if you won't operate your money
Android
Dec 22, 2024
I can't sign in to the app
Android
Dec 22, 2024
Bravo! But why don't I receive a confirmation by SMS that I have paid? When I have to owe me more than once! Why is that? I insist on the right relationship! Happy holidays
tbi bank - Product Description
The bank is in your mobile phone. tbi bank app is the smart way to take control of your money 100% digitally. The app is available to everyone who’s enjoying our services in Bulgaria and Greece. It gives you customized features and 24 hours chat support, and you can use it in Bulgarian, Greek or English language. We believe that banking should be free and with us you will have a transparent, simple and fair experience. As it should be. To learn more about tbi bank app, visit www.tbibank.bg or www.tbibank.gr. TBI Bank EAD, with headquarters and address for correspondence: Sofia 1421, Lozenets district, 52-54 Dimitar Hadjikotsev Street, e-mail: office@tbibank.bg, website : www.tbibank.bg, registered in the Commercial Register at the Registry Agency at the Ministry of Justice with UIC 131134023, licensed as a Bank and respectively carrying out banking activity according to License № B 30 and Orders RD 22-1067 / 13.08.2003, № RD 22 - 1067 / 12.06.2007, RD 22 - 1560 / 20.07.2007, RD 22 - 2270 / 16.11.2009, RD 22 - 0451 / 28.02.2012 and RD 22 - 0451 / 22.10 .2012 of the BNB.
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