Quality degradation at TD Canada  
Users report higher volume of Quality Issues than usual
50
poor

TD Canada | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
150 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
86 Reports
User Feedback
36%
iOS
86 Reports
64%
Android
150 Reports
TD Canada - Latest Quality Issues
iOS
Mar 28, 2025
50/50
I like the new update it looks more modern and luxurious for a banking app, but this app now has so many useless features that most people will never use and so many advertisements. Also when you load the app it's had different shades/colours of green on boot up which you can tell they aren't fixing and don't seem to notice or care that the colours don't match. Dark mode is cool but it makes it hard to see everything when all the words and texts are white with that font, plus you guys don't seem to care the app doesn't update on iOS for dark mode icons. It's green not black like it should be. This is a trillion dollar bank why can't you fix your app I thought top banks were suppose to have good apps? That's why people are choosing banks over credit unions.
iOS
Mar 28, 2025
New appearance
The app is quick and serves its purpose but the new visual update is absolutely hideous.
iOS
Mar 28, 2025
Worst bank of all time
Bad user experience, bad support, bad perks, excessive hidden fees
Android
Mar 28, 2025
TD Global Transfer is conversion(rate]currency select-background Country thAT scroll-column innovative previously registered THe Western Union Money(Transfer] Visa!- Directmarketplace to securely send money internationally -!!- Send to Account(:] -!!!- Cash Pick-up(:] -!!!- Send to Card(:] --!!- currency conversion website downside decline(electronic]errors online!- purchase!- monthly(payments!-Reloadable Visa(Prepaid]card
Android
Mar 28, 2025
terrible updates- it doesn't show your balance, doesn't fit on the screen so hard to read. thumbs down. way down.
Android
Mar 28, 2025
I don't know if everyone else has noted the very noticeable and visual down fall of TD Bank in Canada,Between the declining customer service to the awful routine maintenance and freezing of the most baisic access on crucial account functions almost multiple times a week not to this which is there failed banking app..it used to work excellent but I have literally downloaded and deleted /uninstalled this app minimum 3 times a week since December 2024 because it freezes or doesn't update correctly
iOS
Mar 30, 2025
Bad design update
Recent updates made this app worse. I look forward to using the updated e-transfer page, but generally the app is now more confusing and harder to read. Get rid of the padding on the edges of statements, the bold fonts, and tall rows. Reading a big cushy box to know that I spent $40 at a gas station is way harder than it needs to be. Additionally, I can't swipe from the left of the app to get back to the statement or accounts page? Almost everything you changed, design wise, made this app worse.
iOS
Mar 31, 2025
Update Not Great
Update was not needed especially since the new update is blah. The worst is that deposits no longer show in green - it makes them difficult to find when everything is the same black.
iOS
Mar 31, 2025
Bugged
Bugged app
TD Canada - Product Description
The TD app for iOS provides quick, easy, secure access to your TD chequing, savings, credit, and investment accounts.

MOBILE BANKING

• Check account balances and transaction history.
• Make TD Credit Card payments.
• Make Canadian bill payments.
• Deposit a cheque by taking a picture with TD Mobile Deposit.
• Send, request and receive money within Canada using Interac e-Transfer® (1).
• Send money internationally in more ways to more places with TD Global Transfer.
• Get answers to many of your everyday TD banking questions 24/7, 365 days a year with TD Clari.
• Keep track of your spending and receive real time notifications with TD MySpend (2).
• With TD for Me, receive information about TD Canada Trust Branches, local events, offers and tips.

INVESTMENT ADVANTAGES

The TD app allows you to monitor the market, research investment ideas, and trade everything from stocks to options.

• Act quickly on market opportunities: trade stocks, ETFs, options and multi-leg options, as well as mutual funds.
• Help protect your portfolio from market loss with stop orders.
• TD Direct Investing clients can now view their account performance at a glance, monitor the status of their trades and stay up to date on events relevant to their portfolio.
• Keep tabs on your favourite securities with watchlists, which sync with WebBroker.
• Set mobile push notifications to receive real-time price alerts for stocks, ETFs and mutual funds.
• Interactive charts and real-time quotes can help you make informed decisions on the go.

By clicking "Get", you consent to the installation of the TD app (3) and any future updates that can perform the functions described. The TD app is for use by customers with TD Canada Trust banking accounts and an active EasyWeb account. You may withdraw your consent at any time by deleting this app. 

IMPORTANT DISCLOSURES ABOUT THE TD APP 
We use your mobile marketing identifier and other technologies to deliver personalized content on our websites and relevant advertising on other websites, unless you change your preferences. To update/manage these preferences on the TD app, use your device's opt-out settings. Open: Settings > Privacy > Advertising” and turn on “Limit Ad Tracking” to opt-out of interest-based ads. To manage these preferences on our websites, use your browser and select Ad Choices & Personalization at the bottom of the www.td.com homepage. 

If you require assistance, call 1-866-222-3456, mail TD CASL Office, Toronto Dominion Centre, PO Box 1, Toronto ON, M5K 1A2, or email us at customer.support@td.com.

(1) Interac e-Transfer® is a registered trade-mark of Interac Inc. Used under license.
(2) TD MySpend works best with the TD app. However, you do not need to download the TD app to use TD MySpend.
(3) Provided by The TD Bank Group which includes The Toronto-Dominion Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance and other products or services.
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