62
fair
Teladoc Health - Telehealth | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
296 Reports
296 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
117 Reports
117 Reports
User Feedback
28%
iOS
117 Reports
117 Reports
72%
Android
296 Reports
296 Reports
Teladoc Health - Telehealth - Latest Quality Issues
iOS
Jan 28, 2025
Dr’s good. Customer service rude & not helpful.
Dr's good. Customer Service rude and not helpful.
Android
Jan 28, 2025
Was great all but 1 script. Couldn't get it pa-ed. Bc neither myself or the pharmacy could get the Dr's fax 2 get my script pa-ed
Android
Jan 28, 2025
Can't even get in past the log in and have already called
Android
Jan 28, 2025
Refuses to let me log in.
Android
Jan 29, 2025
I'm not one to complain, but I must say that I tried to communicate with the doctor, but I couldn't find anyone who spoke Spanish. I wanted to consult with my daughter and it wasn't possible. If you could help resolve those details, it would be great.
Android
Jan 29, 2025
I'm not sure what happened with this app. I had an appointment in December for my youngest daughter with no problems, and I've been trying to make an appointment for my oldest daughter and haven't been able to. Doesn't give an option to request a visit. This is more convenient for working parents with sick kids at home and have no time off to take to doctor's office. Will be letting my employer and insurance know about this.
Android
Jan 29, 2025
How can Teladoc text me at the correct number, but give an incorrect number to the doctor?
Android
Jan 29, 2025
App definitely has glitches that could be fixed an ways to also immediately be able to leave feed back about a doctor have had some issues but other than that very convenient to have
Android
Jan 30, 2025
This app was very slow and failed processing multiple times while using. Once everything is confirmed, the process is a breeze, and the doctors are very pleasant to speak with. You just have to be able to make it through the scheduling.
Teladoc Health - Telehealth - Product Description
Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well. EXPERIENCE AND EXCELLENCE Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away. SEAMLESS CARE FOR ALL OF YOU Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0. PERSONAL AND PERSONALIZED Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together. The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track. OUR SERVICES INCLUDE: 24/7 CARE On-demand appointments any time of day with board-certified physicians for: - Colds and flu - Pink eye - Sore throats - Sinus infections - Rashes PRIMARY CARE Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for: - Routine checkups and preventive care - Goal-setting and a personalized care plan - Lab orders (bloodwork) - Checking blood pressure and other vitals - Managing chronic conditions CONDITION MANAGEMENT Depending on your coverage, you may be eligible for: - Programs to help manage conditions like diabetes and high blood pressure - Connected devices like a blood glucose meter or blood pressure monitor - Expert health coaching - Health data, trends and actionable insights MENTAL HEALTH Licensed therapists, psychiatrists and self-guided content for help with: - Anxiety and stress - Depression or not feeling yourself - Relationship conflicts - Trauma NUTRITION Registered dietitians who can help with: - Weight loss - Diabetes - High blood pressure - Digestive issues - Food allergies DERMATOLOGY Dermatologists who diagnose and treat common skin conditions, such as: - Acne - Psoriasis - Eczema - Rosacea - Skin infections Your coverage might also provide access to: - Specialists for a second opinion on surgery, a diagnosis or treatment plan - Therapy and coaching to help with back and joint pain - Imaging and sexual health testing referrals CHECK YOUR COVERAGE Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees. SECURE AND CONFIDENTIAL We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA). AWARDS AND RECOGNITION - Company of the Year—Healthcare Dive, 2020 - World’s Most Innovative Companies—Fast Company, 2021 - Largest Virtual Care Company—Forbes, 2020
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