72
good

Teladoc Health - Telehealth | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
201 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
66 Reports
User Feedback
25%
iOS
66 Reports
75%
Android
201 Reports
Teladoc Health - Telehealth - Latest Quality Issues
Android
Mar 26, 2025
was invited by my health insurance. unable to locate my correct ID, tge website booted me out without any option to resolve
Android
Mar 27, 2025
I really like the idea of being able to speak to a physician without leaving my home. I had issues receiving the call this time and also can not download my doctor's excuse. It keeps giving me an error that says it's corrupted or damaged. These things need to be fixed.
Android
Mar 27, 2025
Waste of time, trouble logging in, and a nuisance to waste your brain cells on this 🗑 app I don't recommend using this app until they fix their issues within the app
Android
Mar 27, 2025
I searched the App Store for "OneTouch Reveal Mobile App" and inadvertently installed this Teladoc Health app. This is because Google is so greedy that it now has sponsored results when searching for apps, and the Teladoc app was the top (sponsored) result. Worse, I spent 20 minutes filling in information into this app even though I have no interest in using it. I feel violated. Google is an evil company.
Android
Mar 28, 2025
App AND website are horrible! They've disabled all cut and paste so you have to type everything in like passwords, card numbers, etc!
Android
Mar 28, 2025
Completely useless was going to have to wait days for an appointment.
iOS
Mar 29, 2025
A bug
I just registered it as it is made available by our company. For the field “when was your last visit to the doctor?”, I chose the date 10/25/2024 in the calendar. but after I logged in later, in the medical history page. It showed 2024-10-25, it said wrong value in the filed in red font. When I tried to delete with Backspace key in my iPhone, it didn't do anything.
iOS
Mar 29, 2025
Errors
App is riddled with errors.
iOS
Mar 31, 2025
The app is clunky
They have a meal logging component that is extremely difficult to use. Overall, it is clunky they have a very limited food base, and no ability to input your own food. You have to go through multiple screens to get to the food logging component. I love the fact that dietitians will comment on it but it's useless if it takes too long to log. If you want people to be compliant with logging food, then it needs to be easy and quick. I think this app has huge potential. It just needs to be organized in a better way or be able to link it to a MyFitnessPal or a login app so that it can download it from that app so just makes it easier.
Teladoc Health - Telehealth - Product Description
Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.  
 
EXPERIENCE AND EXCELLENCE 
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away. 
 

SEAMLESS CARE FOR ALL OF YOU 
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The  

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.   


PERSONAL AND PERSONALIZED 
Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together. 

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track. 

OUR SERVICES INCLUDE:
 
24/7 CARE 
On-demand appointments any time of day with board-certified physicians for:   
- Colds and flu 
- Pink eye 
- Sore throats 
- Sinus infections 
- Rashes 


PRIMARY CARE 
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for: 
- Routine checkups and preventive care 
- Goal-setting and a personalized care plan 
- Lab orders (bloodwork) 
- Checking blood pressure and other vitals
- Managing chronic conditions 

 
CONDITION MANAGEMENT 
Depending on your coverage, you may be eligible for: 
- Programs to help manage conditions like diabetes and high blood pressure 
- Connected devices like a blood glucose meter or blood pressure monitor 
- Expert health coaching 
- Health data, trends and actionable insights 

 
MENTAL HEALTH 
Licensed therapists, psychiatrists and self-guided content for help with: 
- Anxiety and stress 
- Depression or not feeling yourself 
- Relationship conflicts 
- Trauma 

 
NUTRITION 
Registered dietitians who can help with: 
- Weight loss 
- Diabetes 
- High blood pressure 
- Digestive issues 
- Food allergies 
 
DERMATOLOGY 
Dermatologists who diagnose and treat common skin conditions, such as: 
- Acne 
- Psoriasis 
- Eczema 
- Rosacea 
- Skin infections 
 

Your coverage might also provide access to: 
- Specialists for a second opinion on surgery, a diagnosis or treatment plan 
- Therapy and coaching to help with back and joint pain 
- Imaging and sexual health testing referrals 

 
CHECK YOUR COVERAGE 
Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees.  
 
SECURE AND CONFIDENTIAL 
We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA). 

  
AWARDS AND RECOGNITION 
- Company of the Year—Healthcare Dive, 2020 
- World’s Most Innovative Companies—Fast Company, 2021 
- Largest Virtual Care Company—Forbes, 2020
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