52
fair
Mobile Account Manager – My O2 | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
104 Reports
104 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
30 Reports
30 Reports
User Feedback
22%
iOS
30 Reports
30 Reports
78%
Android
104 Reports
104 Reports
Mobile Account Manager – My O2 - Latest Quality Issues
iOS
Jan 25, 2025
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it's telling me that i'm am getting sent a code my EXACT number number by number and still won't work
Android
Jan 26, 2025
For the past few days I've been unable to login it shows a 403 error message. Tried everything but nothing works
Android
Jan 27, 2025
Easy to use app. At times, I get lost trying to find a menu to an item or service. Overall, it a lovely app.
Android
Jan 27, 2025
The app tells me I need to update. When I press update it goes back to original screen saying I need to update. Not getting anywhere... I want to add extra data as away from home and my allowance is used up! What now?
iOS
Jan 27, 2025
Mr David Martin
Took the offer of 21 GB upgrade from 8 GB but when I installed the sim, I only was credited with 8
iOS
Jan 27, 2025
Poor help service
I am in Australia and have travel plan included in my tariff yet can not use my phone. This also means I can't use the 2202 facility. I have been unable to use the live chat facility (it does not start up). I cannot use my internet banking system or call the services I need to let payees know they won't get paid.
Android
Jan 28, 2025
Can't get n to my account and do not email you when they say awful service
Android
Jan 29, 2025
Keep getting message saying adjust deep linking and a blank page I can't log in I can check my balance or change my tariff and I can receive text messages which is frustrating as I can't receive verification codes from my banks and online accounts. [phone] gurus never get back to you.. I've been a customer for over 27 years...
Android
Jan 29, 2025
Can't find by account details
Mobile Account Manager – My O2 - Product Description
The O2 app that allows you to manage your mobile accounts, access exclusive offers and shop for new accessories and mobile devices! With the My O2 app you’ll be able to add data Bolt Ons, see your recent mobile charges, check your allowances, shop for new device upgrades and gadgets in our online store and get access to exclusive offers for O2 customers including free Wi-Fi. Sign in safe and securely with your fingerprint to access personal details and bills support. Sign up to Airtime Rewards, shop well-known brands and receive discounts on your O2 mobile bill! The explore tab of our app gives you the option to buy our best-selling products with exclusive offers on the latest android devices and accessories including Samsung Galaxy S20, wireless headphones, Fit Bits and many more. Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the My O2 app outside of our Europe Zone, data roaming charges may apply.
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