34
poor
Mobile Account Manager – My O2 | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
149 Reports
149 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
43 Reports
43 Reports
User Feedback
22%
iOS
43 Reports
43 Reports
78%
Android
149 Reports
149 Reports
Mobile Account Manager – My O2 - Latest Quality Issues
Android
Nov 14, 2024
Updated the app and now it won't open
Android
Nov 15, 2024
can't login, keeps saying something went wrong. either before or after security txt. browser login just as useless. can't get invoices!!
iOS
Nov 15, 2024
Monthly plan
The worst network provider ever. Takes eons to cancel the monthly payment with them. They don't respect people are busy. I will never recommend to anyone. In fact I'll make it my mission to always give a bad rating every month.
Android
Nov 15, 2024
Useless, used to be able to chat with a human.
Android
Nov 15, 2024
Poor App requested update , so I did now the app won't open and keeps saying update , 02 are a waste of time
iOS
Nov 15, 2024
Mrs B
I am absolutely disgusted about spending cap. I was on a very very important call with Türkiye and suddenly I had a cut because my spending cap was finished. You could have the amount deducted from future bills. Also YOU CHARGE TOO MUCH FOR INTERNATIONAL CALLS.. THIS IS A RIP OFF.
iOS
Nov 17, 2024
Bad connection
Suddenly having trouble getting a connection in the PO16 8YE area where I live. Not just me other relatives are also having a problem with [phone] in this area. Considering changing supplier.
iOS
Nov 17, 2024
[phone] - Absolutely Pathetic Service
I commenced a new monthly contract with [phone] on Friday 15th November on my new iPhone but was allocated a different telephone number to the one I already had registered with [phone] on my old phone. When I complained I was told that my original number would be re-allocated to my new phone within 24 hours. It is now Sunday evening, more than 48 hours since the promised change and my new phone still has the temporary number allocated to it. I consider the service I have received from [phone] to be absolutely pathetic and will be cancelling the contract tomorrow when I get to speak to someone.
Android
Nov 19, 2024
the worst company the worst coverage the most deceptive methods of acquiring customers
Mobile Account Manager – My O2 - Product Description
The O2 app that allows you to manage your mobile accounts, access exclusive offers and shop for new accessories and mobile devices! With the My O2 app you’ll be able to add data Bolt Ons, see your recent mobile charges, check your allowances, shop for new device upgrades and gadgets in our online store and get access to exclusive offers for O2 customers including free Wi-Fi. Sign in safe and securely with your fingerprint to access personal details and bills support. Sign up to Airtime Rewards, shop well-known brands and receive discounts on your O2 mobile bill! The explore tab of our app gives you the option to buy our best-selling products with exclusive offers on the latest android devices and accessories including Samsung Galaxy S20, wireless headphones, Fit Bits and many more. Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the My O2 app outside of our Europe Zone, data roaming charges may apply.
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