77
good
Tesco Grocery & Clubcard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
680 Reports
680 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
116 Reports
116 Reports
User Feedback
15%
iOS
116 Reports
116 Reports
85%
Android
680 Reports
680 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
Android
Jan 24, 2025
Playing up today still seems to be bugs in the system
Android
Jan 24, 2025
Search bar has vanished if using 3 button navigation mode on Pixel 9 pro XL. Guess I'm going to have to order from Sainsbury's instead...
iOS
Jan 24, 2025
Painfully Slow
App is so painfully slow to access club card I can no longer use it
Android
Jan 24, 2025
App randomly closes please fix
iOS
Jan 25, 2025
Was great, now dreadful
The app no longer displays a QR code when I'm trying to pay instore from the Clubcard Wallet. It just shows the Mastercard logo and the last 4 digits of my credit card with expiry date. Useless and no clear way of informing Tesco of the bug from within the app. Another case of poorly structured support to discourage people from burdening them.
iOS
Jan 25, 2025
Subs
I recently had a order just over £50 in your wisdom you subbed 1 item saving me £1 witch took my order under £50 so I got charged a extra £5 not happy
iOS
Jan 26, 2025
Price for delivery
I don't like the fact if your order is under a certain price you get charged isn't it enough we have to pay for delivery
iOS
Jan 26, 2025
Recent Deliveries
Whilst my recent deliveries have always been on time and very polite delivery drivers, the shopping itself has been unsatisfactory. Many of the offers I chose were out of stock whilst the last few orders have had a full weeks shopping with poor date range! I feel the person doing my shopping should ensure date range is paramount and the best possible product is picked in store. Vegetables and fruit have all been poor quality, looking as if the last thing on the shelf was given to the online shopper!
iOS
Jan 27, 2025
It’s all in the delivery Whoosh
Deliveries are usually packed quickly and are delivery ready and generally contain what was ordered. Delivery drivers are contracted out and whilst most are very good there are still too many who just dump the delivery in the wrong place leaving Tesco to pick up the refund. Maybe if they employed the riders then the problems would change
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want. New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value. What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket. Shop online anytime, anywhere Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best. Never miss a deal With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love. Do more of what you love for less Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more. Get your shopping how, when and where you want it Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best. Change your order when it suits you Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due. Get handy order updates We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications Check we've got what you need before you visit Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store. Make a list with live stock info You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips. Build your basket straight from your favourites We save your favourites, usual purchases and previous orders to make shopping even quicker. Enjoy easier online shopping We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes. Sign in quickly and securely Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection. Help us get better We're always making updates and improvements based on your feedback.
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