58
fair
Tesco Grocery & Clubcard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
693 Reports
693 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
141 Reports
141 Reports
User Feedback
17%
iOS
141 Reports
141 Reports
83%
Android
693 Reports
693 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
Android
Nov 15, 2024
Too clunky, always stalling or sending to page not requested
iOS
Nov 16, 2024
Love it!
Excellent app. Love it. 4 stars because sometimes it freezes.
iOS
Nov 16, 2024
Slow and not up to standard
Slow, glitchy, poor UX app that is just not up to stractch in todays standard of moline app. Serous work to be done.
iOS
Nov 17, 2024
Shopping list could be better
The app itself is almost great. My problem is that it's NOT possible to add items into the shopping list from the categories… Seriously, why is only online ordering promoted? Everything is straight added into the basket, where you can't see the local shop's isles, where to look for the item… 😩 The only way editing the list is only if you specifically search for an exact item. Favourites don't work either. Clicking on the hearts does nothing.
iOS
Nov 17, 2024
Glitchy
Very slow app, needs reinstalled at times
iOS
Nov 17, 2024
Love the app but the dates on produce not good!
I've had a number of orders that the dates are very tight and not as advertised. Love the service though.
iOS
Nov 18, 2024
Easy to navigate
Easy to find the things you wanted. However there are items not in the app that are being sold in store,like Asian selections
iOS
Nov 18, 2024
Vouchers on the app never work
The vouchers with money off showing on my app which have to be manually added never come off my shopping, I have queried this several times with Tesco reps but nothing is ever resolved. There have been a few time where I have been mislead into purchasing something with the voucher and then I find the offer hasn't been added and price not reduced. Also the app frequently doesn't work in many of the stores, it seems to block my connection which is absolutely ridiculous.
iOS
Nov 18, 2024
Appalling App
Can't register Giving message ‘unexpected error' on both iPhone and iPad. Really Really awful
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want. New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value. What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket. Shop online anytime, anywhere Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best. Never miss a deal With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love. Do more of what you love for less Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more. Get your shopping how, when and where you want it Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best. Change your order when it suits you Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due. Get handy order updates We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications Check we've got what you need before you visit Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store. Make a list with live stock info You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips. Build your basket straight from your favourites We save your favourites, usual purchases and previous orders to make shopping even quicker. Enjoy easier online shopping We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes. Sign in quickly and securely Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection. Help us get better We're always making updates and improvements based on your feedback.
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