75
good
Tesco Grocery & Clubcard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
897 Reports
897 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
116 Reports
116 Reports
User Feedback
11%
iOS
116 Reports
116 Reports
89%
Android
897 Reports
897 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
Android
Mar 28, 2025
Version 25.3.0 displays in red on the home tab "No internet connection" though other tabs fetch data fine - not something I've seen before with the app. Flushed cached data but no difference.
iOS
Mar 29, 2025
App not working
The app has been very glitchy over the past week. It crashes and is impossible to navigate different areas of the app. Coupons are not accessible. This is very frustrating as it usually works perfectly and is great to use!
iOS
Mar 30, 2025
Appalling backward step in usability
A case study in if it ain't broke don't fix it. Side by side basket and current shop windows gone. Rest of shelf option gone. Alternative and comment to picker box options seemingly gone. Surely this will cost Tesco and/or inconvenience the customer if they can't say what alternatives are acceptable? If any of these remain they are certainly not obvious! Did Tesco actually trial this with real customers and if so how many?
Android
Mar 30, 2025
Forced update.
iOS
Mar 30, 2025
App keeps crashing when trying to check out
Fix the issue please
iOS
Mar 30, 2025
Misleading arrival eta
The app always seems to say that I am the next stop but in fact the driver sometimes seems to dart around several places before arriving, I hope this is simply a bug rather than a deliberate feature to give you a false perception of your orders arrival
Android
Mar 31, 2025
don't know where to update the Tesco App, click to Google play but no update button is found, pls advise. However Tesco service is OK
iOS
Mar 31, 2025
Issues with recent updates
Can no longer checkout on the app - it just crashes so you have to checkout on a desktop. Not the best experience… And it's happening again. Still no response from Tesco. Good job.
iOS
Apr 1, 2025
Useless app
Half the time it won't load my club card keep the physical card this app is rubbish
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want. New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value. What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket. Shop online anytime, anywhere Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best. Never miss a deal With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love. Do more of what you love for less Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more. Get your shopping how, when and where you want it Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best. Change your order when it suits you Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due. Get handy order updates We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications Check we've got what you need before you visit Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store. Make a list with live stock info You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips. Build your basket straight from your favourites We save your favourites, usual purchases and previous orders to make shopping even quicker. Enjoy easier online shopping We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes. Sign in quickly and securely Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection. Help us get better We're always making updates and improvements based on your feedback.
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