80
good
Tesco Grocery & Clubcard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
756 Reports
756 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
108 Reports
108 Reports
User Feedback
13%
iOS
108 Reports
108 Reports
88%
Android
756 Reports
756 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
iOS
Dec 21, 2024
Good app
The basket listing no longer shows the prices in your basket what clown decided this was a good idea? All we have now is a picture of goods in the basket with no price? The sort order for multiple upcoming orders is random on the upcoming order screen with dates a month away listed first! If you are shopping for multiple people's accounts it's not easy selecting the logon as Face ID always logs you in too quickly. It's extremely tedious checking out as there are far too many round trips asking pointless questions about coupons forgotten items. You need a fast checkout option added. The whole shopping process needs revamped and speeded up it takes far too long searching and building could do with some better AI.
Android
Dec 21, 2024
I tried several times to register but failed. I keep getting a notification - An unexpected error occurred. Please try again- I entered all the information correctly, but I still can't register.
Android
Dec 21, 2024
Doesn't work properly says app is closed
Android
Dec 21, 2024
So many unnecessary difficulties for vulnerable regular customer in hospital. I still can't work out why the messing about with OTP was necessary when you have my new card details.
Android
Dec 22, 2024
Ever since the last update, the app wont update my basket, keeps saying oops something went wrong, won't let me check out, every week I have to call tesco and ask them to remove things from my basket. Every time I ask for help they fill out an IT form but nothing gets fixed or communicated to me, staff are useless! it's ridiculous that my goal is to use online shopping because I can't get to a store but it's been made so difficult because I can't use the app or the website. FIX IT!!!!
Android
Dec 22, 2024
Join or pay more. I really resent being forced into using these "loyalty" apps to not pay more for no reason. Frequently seeing products being 50% more expensive for those not using the app. I do my best to shop elsewhere.
Android
Dec 22, 2024
Though online shopping looked expensive in comparison to Asda & Sainsbury's I recently went to a store and saved 30% on clubcard which may explain it. However many items were display price was incorrect and I felt ripped of (I was and taking several items back) I posted on Facebook and my thoughts were confirmed by 2 other people
Android
Dec 22, 2024
You order items 4 weeks in advance, and when the day before it is due arrives, you are told not available. Rubbish.
Android
Dec 22, 2024
Not working on Google Pixel 9, please fix.
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want. New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value. What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket. Shop online anytime, anywhere Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best. Never miss a deal With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love. Do more of what you love for less Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more. Get your shopping how, when and where you want it Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best. Change your order when it suits you Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due. Get handy order updates We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications Check we've got what you need before you visit Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store. Make a list with live stock info You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips. Build your basket straight from your favourites We save your favourites, usual purchases and previous orders to make shopping even quicker. Enjoy easier online shopping We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes. Sign in quickly and securely Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection. Help us get better We're always making updates and improvements based on your feedback.
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