64
fair
Tesco Mobile Pay Monthly | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
88 Reports
88 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
19 Reports
19 Reports
User Feedback
18%
iOS
19 Reports
19 Reports
82%
Android
88 Reports
88 Reports
Tesco Mobile Pay Monthly - Latest Quality Issues
Android
Mar 23, 2025
No idea what this App is for. How come Tesco cannot take its payment by the usual method? if this App offers a different or superior service the customer should be told,rather than the App appearing unsolicited on my screen as it did just now. This was an unwarranted intrusion into my privacy-unless it was intended for MY benefit and NOT for TESCO's benefit alone. Disappointed and disgusted Moira Heap
Android
Mar 25, 2025
I have tried to use the App on a number of occasions to add a data bundle. However it continually says my account is locked and gives me a link to renew my password. Every time it tells me that I have successfully changed my password. I go back and try again to add a bundle but it tells me that my a/c is locked and to follow the link to change my password. It seems to be a never ending process and I phone the helpline and add a bundle. Then I get a message saying I should use the app??
Android
Mar 25, 2025
This phone not working iv lost WiFi been to Tesco mobile shop and they told me it's faulty been on phone to customer services and told it needs to go to repairs I'm going to cancel payments unless this gets sorted and go elsewhere for a new phone three times today about three hours on phone to Tesco mobile they say they going to get in touch in the next three days to try and get it sorted we will see or you have lost a valued customer
iOS
Mar 27, 2025
Martin.
Awful signal, I'd rather pay more for a quality service.
Android
Mar 29, 2025
Tesco's network signal is the worst one in EDINBURGH. You can't get one bar even if you go to the Mountains. Also no internet at all. When you phone Tesco bout this issue, they advise you to use wifi. What a good tip!!!!
iOS
Mar 29, 2025
Need better customer service
Taking a very long time for online chat to respond
Android
Mar 30, 2025
staff do things to phone and put nothing to say what has been done. some staff have no idea what they are doing. May feel better if they did not look so scruffy.
Android
Mar 31, 2025
price per mth has risen and service has declined , ADS are biggest bug Bere
iOS
Mar 31, 2025
Overseas
Put £30 buffer on in morning in Egypt by 3 pm used all buffer while just sitting on beach talking with friends what a sham
Tesco Mobile Pay Monthly - Product Description
Keep an eye on your account essentials with the Tesco Mobile app. • Keep track of your monthly data, minutes and texts • View your usage history • Check when you can upgrade • Use your Clubcard vouchers towards paying your bill • Add more data or minutes when you need them, or change your monthly data • View your recent charges and manage your safety buffer • Check your recent bills • Change your address • Get answers to useful FAQs • Manage all the mobile numbers on your account and choose your Family Perks • Talk to our customer care teams with in-app messaging All Tesco Mobile pay monthly customers can use the app.
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