94
epic
Texas Roadhouse Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
30 Reports
30 Reports
User Feedback
35%
iOS
30 Reports
30 Reports
65%
Android
55 Reports
55 Reports
Texas Roadhouse Mobile - Latest Quality Issues
Android
Nov 9, 2024
Scam. Wanted to buy some gift cards to pay for a dinner party more easily. Physical cards are labeled as having a long processing time (of course). Digital cards are not labeled as having a processing time. I bought digital gift cards thinking I'd have them in 2 hrs. After realizing I wouldn't, I went to cancel the order. They refused. So despite not having the gift cards, they wouldn't refund me. I only bought them because they were implied to not have a processing time. Scam.
Android
Nov 9, 2024
Settings and profile info is not working.
iOS
Nov 10, 2024
White out
Every time I go and checkout it's always a blank white screen letting me not ordering anything
iOS
Nov 10, 2024
Food great. App stinks.
The food is awesome at Texas Roadhouse . Let's make no bones about that… The app is horrible. I have tried to use this app several times and it is easy enough to use, but when you get to the checkout, it often circles and circles and does not pick up the actual order. I received an email with a code for an app so I I wanted to order so I could use the coupon. Again at check out it kept circling and never did finish the order. When I went back in the app, the order was not there. I redid the order, tried to add the coupon and it said that coupon was used on another order. I called the restaurant. They had no order for me and we had to start all over again. They could not find macaroni and cheese as a side order and I had to order it as a kids meal. I mentioned the coupon but they don't apply it til I get there to pick up. I don't know if it's going to work or not, but I finally got my order in. Very disappointing experience with the App 4 out of 5 times.
iOS
Nov 10, 2024
Circle of death at checkout
This app is dog$hit. I do my whole order and hit checkout and the circle just keeps spinning. This is the third time I've had to call the store to order
Android
Nov 11, 2024
Easy to use the on-line ordering. Food was ready for pick up at the time we requested. Unfortunately, we were disappointed with the food. We didn't get the exta half dozen rolls we ordered. There was a bag of 4 rolls with the dinner with enought small containers of the butter for a loaf of bread. The "rack of ribs" turn out to be 5 1/2 appetite size ribs, very dry. We did get the blooming onion but there was so much grease you could only eat the upper portion of the onion. 😞
iOS
Nov 11, 2024
Won’t connect to payment page in multiple cities IOs
Used to work and then suddenly it does not with IOS. Awful.
iOS
Nov 15, 2024
App has not worked in weeks
I try to place an order and it just spins saying processing order and it never goes through?????
Android
Nov 17, 2024
Can't login. Error is: Unexpected Error [Invalid format: ""] Credentials are correct... Reinstalled, cleared cache and user data - error persists... :-(
Texas Roadhouse Mobile - Product Description
You love our Hand-Cut Steaks, Made-From-Scratch Sides, Fall-Off-The-Bone Ribs, and Fresh-Baked Bread! Our mobile app makes getting your Texas Roadhouse favorites faster and easier from finding locations and joining the Waitlist, to browsing our menu and ordering TO-GO. FEATURES: Join the Waitlist - Check the current wait times - Add your name to the list and shorten your wait at the restaurant - Text when you arrive, and we’ll text back when your table is ready Order TO-GO - Quickly create your order and pay in minutes - Customize menu items - Pay with your Texas Roadhouse Gift Card! - Redeem VIP Offers Save Your Favorites - Favorite any location for faster ordering and joining the waitlist - Quickly reorder recent orders and favorite meals Join the Club! - Signup for our VIP Club and get offers from your favorite Texas Roadhouse location - Hear about upcoming events and specials Additional Features: Hands Free Menu: access your favorite location’s menu while dining with us Order Gift Cards Search Locations While on the Road
All intellectual property rights, including trademarks and word marks, are the property of respective owners