45
poor
TfL Go: Live Tube, Bus & Rail | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
77 Reports
77 Reports
TfL Go: Live Tube, Bus & Rail - Latest Quality Issues
Android
Mar 25, 2025
I topped up my oyster card for 25£ money from bank gone but my oyster card is not topped up.
Android
Mar 27, 2025
There is no history of travelling (like in the previous app) and you can't check how much the journey was cost.
Android
Mar 27, 2025
Oystercard History failed to load
Android
Mar 28, 2025
All distances are in "mi", not possible to set the unit meter/km used by the rest of the world.
Android
Mar 28, 2025
I can't to top up !
Android
Mar 28, 2025
cant even load with strong internet
Android
Mar 31, 2025
In last 2 or 3 months , only once this app was working in order to buy weekly travel card zone 2 to 6. I use most of time online account or TFL oyster app which they close recently . I don't understand why is nobody to check if this app work.Is about big company TFL , with over 10-12 millions people which need it , but is looks like they don't care to be more helpfull for people !! Very dissapointed !! It is what it is
Android
Apr 2, 2025
Cannot see the travel history and top up had problem too👎give back the old oyster app
Android
Apr 2, 2025
I can't see history I want to check my history but I doesn't show it
TfL Go: Live Tube, Bus & Rail - Product Description
Travel confidently around London with maps and live travel updates on our official TfL app. Check live arrival times for Tube, London Overground, DLR, TfL Rail and Thameslink trains as well as Trams and Emirates Air Line. Make step-free journeys and look up station facilities. See on the map when stations and lifts are closed. Walking or cycling? Our reliable journey planner will map a safe route. The app is built around our iconic Tube map. To get started: • Touch the map or search to plan your journey • See the status of all lines • Check how busy each London Underground station is right now • Re-route as you travel - we’ll suggest alternatives • Switch to the step-free map for accessible journeys • Find out when your next train, bus or tram is due • Look up which platform your train will arrive on • See when the stations you want to travel through are quieter • Check out station information and facilities such as toilets Most recently we’ve: • Added more information about station toilets – find out where they are by gender and which ones are accessible and/or with baby changing facilities • Built a new map showing nearby bus stops – making it simple to see where you can catch your bus from • Refreshed the navigation – it’s even easier to get to the features you want Our simple and clear layout is designed to make using the app easy for everyone. Planning your journey: We’ll suggest multiple ways to get to your destination – you pick the one that suits you best. Choose the quickest journey, bus-only or one that’s step-free. Check before you travel: See how the line is running and when to expect your next Tube, bus, train or tram Freedom to explore: Choose the right travel options if you or someone you’re travelling with needs to avoid steps, lifts onto a train or in a station. Bus stops near you: Find the bus stop nearest to where you are, and next bus live arrival information for every route. Available underground: Connect to Wi-Fi (and 4G in some places) to get all the live updates What users have said: “I think that out of all of the transport apps I have owned on my phone, this is by far the best” “I love how clean the design of the app is & how easy it is to use. The best part of the app is it’s simplicity & how it helps you to navigate across London so effortlessly.” “The map is awesome! The ability to zoom in and out and see more/less information as you do so. The station information is really useful and seeing which lines/stations are closed or have delays at a glance is really helpful. It’s also beautifully designed! Very slick, clean, and responsive.” “The app is beautifully designed and free to use. Step free mode also works really well." “This is a must have app … very much worth the wait. Well done TFL.”
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