60
fair

TfL Go: Live Tube, Bus & Rail | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Navigation
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
52 Reports
TfL Go: Live Tube, Bus & Rail - Latest Quality Issues
Android
Dec 11, 2024
Used to work fine all week and now it says 'it appears that you are offline' all the time while my connection works fine for all other apps.
Android
Dec 11, 2024
Very basic application. No plan and today the app is stuttering. Keep telling me that I'm offline when I'm not. I reinstalled it without success.
Android
Dec 12, 2024
Update means it won't open and just spins on this page too. .not fit for purpose TFL.
Android
Dec 13, 2024
Gives no flexibility or choice on different trains/tubes on the same route like the website search did. And now the website pushes you towards the app. Also includes trains that don't exist. A really useful search tool is now just rubbish and frustrating app.
Android
Dec 20, 2024
Crashing very often
Android
Dec 21, 2024
Sorry since a couple of weeks the app shows wrong times. It says the 235 comes in 5 min. Actually it takes 15. Now it says 90 comes in 13 min and it is already gone from hatton cross. Times of 235, 117 and 90 are not acorate.
Android
Dec 22, 2024
I installed this app for the widgets. I commute regularly, and so being able to quickly glance at a specific line status to plan my route is a really nice idea. However, the execution is clunky. Widgets are 3x2 with a tiny bit of text, so I have a lot of wasted screen estate, and I need multiple pages to display all the lines I'm interested in. If this offered 1x1 or small widgets, it'd easily be a 5-star review.
Android
Dec 22, 2024
It keeps saying I am offline. I can't plan a route.
Android
Dec 22, 2024
you appear to be offline - i cant use the app.
TfL Go: Live Tube, Bus & Rail - Product Description
Travel confidently around London with maps and live travel updates on our official TfL app. Check live arrival times for Tube, London Overground, DLR, TfL Rail and Thameslink trains as well as Trams and Emirates Air Line. Make step-free journeys and look up station facilities. See on the map when stations and lifts are closed. Walking or cycling? Our reliable journey planner will map a safe route.

The app is built around our iconic Tube map. To get started:
• Touch the map or search to plan your journey
• See the status of all lines
• Check how busy each London Underground station is right now
• Re-route as you travel - we’ll suggest alternatives
• Switch to the step-free map for accessible journeys
• Find out when your next train, bus or tram is due
• Look up which platform your train will arrive on
• See when the stations you want to travel through are quieter
• Check out station information and facilities such as toilets

Most recently we’ve:
• Added more information about station toilets – find out where they are by gender and which ones are accessible and/or with baby changing facilities
• Built a new map showing nearby bus stops – making it simple to see where you can catch your bus from
• Refreshed the navigation – it’s even easier to get to the features you want

Our simple and clear layout is designed to make using the app easy for everyone.

Planning your journey: We’ll suggest multiple ways to get to your destination – you pick the one that suits you best. Choose the quickest journey, bus-only or one that’s step-free.

Check before you travel: See how the line is running and when to expect your next Tube, bus, train or tram

Freedom to explore: Choose the right travel options if you or someone you’re travelling with needs to avoid steps, lifts onto a train or in a station.

Bus stops near you: Find the bus stop nearest to where you are, and next bus live arrival information for every route.

Available underground: Connect to Wi-Fi (and 4G in some places) to get all the live updates

What users have said:

“I think that out of all of the transport apps I have owned on my phone, this is by far the best”

“I love how clean the design of the app is & how easy it is to use. The best part of the app is it’s simplicity & how it helps you to navigate across London so effortlessly.”

“The map is awesome! The ability to zoom in and out and see more/less information as you do so. The station information is really useful and seeing which lines/stations are closed or have delays at a glance is really helpful. It’s also beautifully designed! Very slick, clean, and responsive.”

“The app is beautifully designed and free to use. Step free mode also works really well."

“This is a must have app … very much worth the wait. Well done TFL.”
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