Quality degradation at The Parking Spot®  
Users report higher volume of Quality Issues than usual
84
good

The Parking Spot® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
3 Reports
User Feedback
3%
iOS
3 Reports
97%
Android
84 Reports
The Parking Spot® - Latest Quality Issues
Android
Oct 24, 2024
Not good, App won't allow me to update email.
Android
Oct 29, 2024
Apps that ask for a review get 1 star.
Android
Oct 31, 2024
App isn't working.
Android
Oct 31, 2024
Discount codes emailed to customers are not valid in account customer service 😑 doesn't help 😑
Android
Nov 6, 2024
Paying through the app did not work. Although there was a bit of a discount if you paid online I could not take advantage of that offer.
iOS
Nov 15, 2024
Rude staff and poorly run
I have been parking at the parking spot for several years now and I travel relatively frequently. There is a consistent disorganization with how the lot has run more specifically the staff seems not only not knowledgeable but at times incredibly rude. I have been on return flights only for the bus driver to be driving around the parking lot for over 15 minutes. Before they're able to find anyone's car, despite having the tickets with the parking information in their hand. I would strongly suggest using park and go, which is a service I used before the Parking Spot. I switched just to check out the parking spot because the location is a little more convenient for me. But I will not be going back and I will plan to return to the park and go.. Additionally, the park goes shuttles come twice more frequently than the parking spot.
Android
Nov 15, 2024
Fix the tiny QR code that never works. There is literally no reason for it to be so small. It never works.
Android
Nov 16, 2024
It wouldn't let me add husband name
Android
Nov 18, 2024
Tried to add a card to prepay, all the cards (tried 4) said invalid. Emailed The Parking Spot, was told not their issue, contact the card company, they said not their problem either.
The Parking Spot® - Product Description
The Parking Spot app makes it easier than ever for anyone parking and flying out of an airport near any of The Parking Spot’s 38 locations to make reservations, join The Spot Club frequent parker program, redeem points for free parking, and to spot our signature shuttles to make the trip home even better.
·         With the TPS Shuttle finder, guests can see the shuttles on the road as they near, for that peace of mind to know your ride is on its way
·         With reservation functionality built into the app, guests can make sure there is a spot waiting for them
·         With Spot Club frequent parker program account access built in, members can view their points and other account information
 
The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States.
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