96
epic

The Parking Spot® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Travel
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30-Day Trend
 
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Epic
Work at The Parking Spot? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
3 Reports
User Feedback
4%
iOS
3 Reports
96%
Android
77 Reports
The Parking Spot® - Latest Quality Issues
Android
Feb 12, 2025
I was told I would get 10% discount code for new member but didn't happen.
iOS
Feb 18, 2025
Too many texts
Parking spot works great. I have the app. I like the service. I do NOT LIKE the frequents texts about promotions. PLEASE STOP!
Android
Feb 19, 2025
I had a little trouble getting the dates and time changes made!]
Android
Feb 22, 2025
payment part is a bit tricky
iOS
Feb 22, 2025
No customer service
I had a reservation and tried to modify it. Problem with the app . Called Customer 215 number in Philadelphia on top of my last bill. No answer just a loop to refer you to the app. I used the app three days in a row asking for help. Sent emails for a contact me asking for a credit for two of three days because my reservation is today and next two days. No reply. They sent an acknowledgment of of email but no response. This place has no customer service. Be careful. No refunds no response. Very disappointed loyal customer after using this place for many years.
iOS
Feb 23, 2025
No customer service
With a complete lack of customer service, no phone number to call, we have much cheaper options for parking with zero customer service.
iOS
Mar 6, 2025
Mr Allen
App doesn't work on an iphone. More than 2 weeks now.
Android
Mar 6, 2025
I bought a Groupon coupon. I tried to add the coupon to my reservation and it stated it was already used. I hate to waste my money.
Android
Mar 16, 2025
Row J at the Washington st location is not covered parking! I was told to park there and it was in full sun.
The Parking Spot® - Product Description
The Parking Spot app makes it easier than ever for anyone parking and flying out of an airport near any of The Parking Spot’s 38 locations to make reservations, join The Spot Club frequent parker program, redeem points for free parking, and to spot our signature shuttles to make the trip home even better.
·         With the TPS Shuttle finder, guests can see the shuttles on the road as they near, for that peace of mind to know your ride is on its way
·         With reservation functionality built into the app, guests can make sure there is a spot waiting for them
·         With Spot Club frequent parker program account access built in, members can view their points and other account information
 
The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States.
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