85
good
The AA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Travel & Local
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
267 Reports
267 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
22 Reports
22 Reports
User Feedback
8%
iOS
22 Reports
22 Reports
92%
Android
267 Reports
267 Reports
The AA - Latest Quality Issues
Android
Jan 25, 2025
Would be 5 star but the apps been updated (looks nice I'll give you that) but now the 'check traffic button has vanished' Relied on this to see what the roads were like heading home (1-2 hour drives sometimes due to traffic). Do I need to create an account or has this feature been deleted for good?
Android
Jan 25, 2025
Ok so now it works but it still gets only 1 star - having to set up a new account everytime they update the app is just absurd. 2nd update second time new a/c required to make it work. Not clever.
iOS
Jan 26, 2025
Terrible update
The app is now broken. My old car reappeared in the app. I have deleted it 5 or 6 times now but it keeps coming back. It's deleted the photo of my existing car.
iOS
Jan 27, 2025
Appalling
It's just a sales channel. Doesn't recognise your membership number via your email address and there's no obvious way to enter your membership number to make use of the app. The WhatsApp channel is a bot that is too busy to handle enquiries. “Sorry for the wit. Things are a little busy…”What a sham!
Android
Jan 28, 2025
Checking traffic is poor. Moving map just results in a constant circling update. Need to be more responsive.
Android
Jan 28, 2025
It won't let me change my email address.
Android
Jan 29, 2025
I have cover through my bank but the app was recently updated and I've lost my cover for my car and my wife's. Had to talk to a bot on WhatsApp and awaiting reply, but this happened before and it took them ages to sort out. It's was a good app, but they've "improved" it and it's rubbish!
Android
Jan 29, 2025
What's happened to the traffic section on the app disappeared since the last update it was very useful
Android
Jan 29, 2025
Apps a bit of a nuisance, trying to change location and awkward to track progress. Hower, excellent for reporting breakdowns and general staff contact first rate. Can't fault the technician and the recovery driver. Top marks to both of them.👍👍
The AA - Product Description
Download our app and we’ll keep you going, wherever the road takes you. Report a breakdown with the tap of a button and track help right to your side. Stay on top of your vehicle’s health with MOT and service reminders and easy access booking with our approved garages. Relax knowing you’ve always got your cover details and membership number handy. Feeling peckish? Members get up to 20% off at over 1,000 UK pubs and restaurants. Everything in one handy place See your cover details at a glance, with important information right where you need it. Forgot your Membership card? With the digital copy on the app, you’ll always have it to hand. Broken down? No problem Hit the road without any worries – our amazing Patrols are just a tap away. Whatever your vehicle’s fuel type, you can report a breakdown in seconds and track help right to your side. No need to give us directions – we’ll come straight to your phone’s location. We’ll keep you on the road Easily stay up to date with your vehicle’s health and never miss a service or MOT – we’ll send you reminders when an important date is coming up. And when you book with an AA approved garage, you’ll get free vehicle pick-up and a 1 year guarantee. Save on days out with Smart Benefits Discover brilliant offers on the go – fill up on feel-good food and drink with up to 20% off at over 1,000 UK pubs and restaurants, as well as discounts on days out, travel, vehicle care and more. More than just A to B Plan your journey with our trusty route planner. We’ll use your location to show you the nearest charging points and give you live updates on everything, from traffic and parking to the latest fuel prices.
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