86
good

The AA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Travel & Local
Work at Automobile Association (The AA)? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Automobile Association (The AA)? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
196 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
9 Reports
User Feedback
4%
iOS
9 Reports
96%
Android
196 Reports
The AA - Latest Quality Issues
Android
Dec 13, 2024
Generally works well although tracking not always perfect. Van has arrived promptly well ahead of tracking! Yesterday they rescued me but only after I noticed and phoned to point out that the tracking had me in a different place, not even easily accessible to my actual location. Andy my AA man deserves 6 stars!
Android
Dec 14, 2024
Won't even find location despite settings all on
Android
Dec 15, 2024
Used to be able to check fuel prices, but now the app only wants to show me charging locations!
Android
Dec 15, 2024
AVOID AA BREAKDOWN LIKE THE PLAGUE Not only have the AA wasted literally days of my time, they have also damaged my vehicle. On top of this they appear to deliberately close the department to make the complaint at 2pm, and 1pm on a Saturday. I believe this is deliberate... Making very hard to impossible to make the complaint! AVOID THE AA BREAKDOWN SERVE LIKE THE PLAGUE.... EDIT It's not just the weekend hours.... I'm told the department closes at 2pm on weekdays. Thats useless
Android
Dec 16, 2024
Very slow and not letting me log in
Android
Dec 16, 2024
Take very very very very long time to come
Android
Dec 18, 2024
I'm sure the app is amazing if I ever get to log into it...as a old returning customer ,I joined again about a week ago I've downloaded the app...trued to log in, it tells me try again...then days need s few more details to register...I press the button it asks me to press to register more details ...comes up with try again...I try again...the same thing kn loop , I uninstall the app ...and reinstall, same thing . I'm at a loss what further action I can take to allow me to use the app.
Android
Dec 20, 2024
Can't get on to see my details
Android
Dec 20, 2024
Error, either can't retrieve details or no internet connection which isn't the case
The AA - Product Description
Download our app and we’ll keep you going, wherever the road takes you.


Report a breakdown with the tap of a button and track help right to your side. Stay on top of your vehicle’s health with MOT and service reminders and easy access booking with our approved garages. Relax knowing you’ve always got your cover details and membership number handy. Feeling peckish? Members get up to 20% off at over 1,000 UK pubs and restaurants.



Everything in one handy place


See your cover details at a glance, with important information right where you need it. Forgot your Membership card? With the digital copy on the app, you’ll always have it to hand.



Broken down? No problem


Hit the road without any worries – our amazing Patrols are just a tap away. Whatever your vehicle’s fuel type, you can report a breakdown in seconds and track help right to your side.


No need to give us directions – we’ll come straight to your phone’s location.



We’ll keep you on the road


Easily stay up to date with your vehicle’s health and never miss a service or MOT – we’ll send you reminders when an important date is coming up. And when you book with an AA approved garage, you’ll get free vehicle pick-up and a 1 year guarantee.



Save on days out with Smart Benefits


Discover brilliant offers on the go – fill up on feel-good food and drink with up to 20% off at over 1,000 UK pubs and restaurants, as well as discounts on days out, travel, vehicle care and more.



More than just A to B


Plan your journey with our trusty route planner. We’ll use your location to show you the nearest charging points and give you live updates on everything, from traffic and parking to the latest fuel prices.
Want to improve your unitQ Score by 20% within 30 days?
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