50
poor
The AA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 30 Days
Category: Travel & Local
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
28 Reports
28 Reports
User Feedback
23%
iOS
28 Reports
28 Reports
77%
Android
96 Reports
96 Reports
The AA - Latest Quality Issues
Android
Feb 24, 2025
So difficult to set up. Does not recognise my post code or vehicle registration number. Stressful
iOS
Feb 25, 2025
Terrible
Never updates details and impossible to find a number to call and speak with someone. Takes ages to load but if you can work WhatsApp you just might have a chance because they've jumped into bed with them now. Where's Green Flag gone?
Android
Feb 26, 2025
can't register with correct details
Android
Feb 26, 2025
keeps saying session expired and I can't view breakdown cover or documents.
Android
Feb 26, 2025
too difficult to understand. the online process is convoluted.
iOS
Feb 27, 2025
Worked well before update
I used to rely on the app on a daily basis for traffic alerts etc. This function has now disappeared from the app.
Android
Feb 27, 2025
The only thing that comes up upon opening this app is the "share your location" page. No response to any further input. Useless so uninstaled.
iOS
Feb 27, 2025
A real letdown
Been using the AA app for years, but now they have released this new version, you cannot add your car as that does not work, app keeps crashing, the layout is no where near as easy to use as the old app. The fact that part of the app does not work is really poor, also the what's app is a bot, so thanks, I'm now concerned whether it would actually call for assistance if i needed it to, not good to have an in trusted app
Android
Mar 1, 2025
Haven't yet been able to login. Just says no internet connection. Tried on multiple days with multiple internet connections
The AA - Product Description
Download our app and we’ll keep you going, wherever the road takes you. Report a breakdown with the tap of a button and track help right to your side. Stay on top of your vehicle’s health with MOT and service reminders and easy access booking with our approved garages. Relax knowing you’ve always got your cover details and membership number handy. Feeling peckish? Members get up to 20% off at over 1,000 UK pubs and restaurants. Everything in one handy place See your cover details at a glance, with important information right where you need it. Forgot your Membership card? With the digital copy on the app, you’ll always have it to hand. Broken down? No problem Hit the road without any worries – our amazing Patrols are just a tap away. Whatever your vehicle’s fuel type, you can report a breakdown in seconds and track help right to your side. No need to give us directions – we’ll come straight to your phone’s location. We’ll keep you on the road Easily stay up to date with your vehicle’s health and never miss a service or MOT – we’ll send you reminders when an important date is coming up. And when you book with an AA approved garage, you’ll get free vehicle pick-up and a 1 year guarantee. Save on days out with Smart Benefits Discover brilliant offers on the go – fill up on feel-good food and drink with up to 20% off at over 1,000 UK pubs and restaurants, as well as discounts on days out, travel, vehicle care and more. More than just A to B Plan your journey with our trusty route planner. We’ll use your location to show you the nearest charging points and give you live updates on everything, from traffic and parking to the latest fuel prices.
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