47
poor

The AA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Travel & Local
Work at Automobile Association (The AA)? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Automobile Association (The AA)? Unlock additional insights
Android unitQ Score
Android User Feedback
66%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
30 Reports
User Feedback
34%
iOS
30 Reports
66%
Android
57 Reports
The AA - Latest Quality Issues
iOS
Mar 28, 2025
Disappointed
Why have you stopped issuing road reports, accidents, road closures etc. your app was the best for information but no info anymore
Android
Mar 30, 2025
it will not let me change the car details
iOS
Mar 30, 2025
Route planner gone
Literally the only part of this app I used has been removed. Time to delete.
iOS
Mar 31, 2025
AA app not working
The AA app doesn't show the correct vehicle when reporting a breakdown
Android
Mar 31, 2025
awful app. change you detail? nope use WhatsApp update cover? nope WhatsApp change car? nope WhatsApp cancel cover? nope WhatsApp and their response time is days not hours, useless company. increased their prices and got rid of customer service
iOS
Mar 31, 2025
Barry
Can't register my vehicle on this new app
Android
Mar 31, 2025
could not track my brake down app did not work
Android
Mar 31, 2025
Still sitting on phn waiting for someone to answer 45 mins later
Android
Apr 2, 2025
Took nearly 30 minutes to report a breakdown as unable to go any further than symbol to report breakdown. Just kept spinning . Submitted a note on What's App & A I didn't understand "breakdown" "Need Assistance" Eventually got in via app. Very disconcerting & expected better from the U K's leading breakdown service.
The AA - Product Description
Download our app and we’ll keep you going, wherever the road takes you.


Report a breakdown with the tap of a button and track help right to your side. Stay on top of your vehicle’s health with MOT and service reminders and easy access booking with our approved garages. Relax knowing you’ve always got your cover details and membership number handy. Feeling peckish? Members get up to 20% off at over 1,000 UK pubs and restaurants.



Everything in one handy place


See your cover details at a glance, with important information right where you need it. Forgot your Membership card? With the digital copy on the app, you’ll always have it to hand.



Broken down? No problem


Hit the road without any worries – our amazing Patrols are just a tap away. Whatever your vehicle’s fuel type, you can report a breakdown in seconds and track help right to your side.


No need to give us directions – we’ll come straight to your phone’s location.



We’ll keep you on the road


Easily stay up to date with your vehicle’s health and never miss a service or MOT – we’ll send you reminders when an important date is coming up. And when you book with an AA approved garage, you’ll get free vehicle pick-up and a 1 year guarantee.



Save on days out with Smart Benefits


Discover brilliant offers on the go – fill up on feel-good food and drink with up to 20% off at over 1,000 UK pubs and restaurants, as well as discounts on days out, travel, vehicle care and more.



More than just A to B


Plan your journey with our trusty route planner. We’ll use your location to show you the nearest charging points and give you live updates on everything, from traffic and parking to the latest fuel prices.
Want to improve your unitQ Score by 20% within 30 days?
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