76
good
TheFork - Restaurant bookings | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
343 Reports
343 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
56 Reports
56 Reports
User Feedback
14%
iOS
56 Reports
56 Reports
86%
Android
343 Reports
343 Reports
TheFork - Restaurant bookings - Latest Quality Issues
Android
Mar 30, 2025
"Server error" "the server is overloaded try again" in short, unusable
Android
Mar 31, 2025
Says that the server is overloaded all the time, cannot use the app
iOS
Mar 31, 2025
Completely dysfunctional
Useless and dysfunctional app. I tried making a reservation but the phone verification took 30 minutes to work then the action was blocked. I kept trying, I offloaded the app, deleted & reinstalled it, turned my phone off & on, nothing worked so I made a new account with my work email. Same issue. Contacted customer service & they claimed the issue was because I made a second account even though it happened before that. They said delete the 2nd account & contact them from the first account. I did that but then I was blocked from sending messages. I made the second account again, contacted customer service again, received replies in my notifications the next morning, when I tried viewing them in the app, no messages appeared and again I was blocked from sending any. I received more message notifications but in the app they didn't come through. I received an email saying they closed the chat because I didn't reply. What is going on!?? This is completely disgraceful
Android
Apr 2, 2025
I don't like that there are restaurants that appear among those that have promotional features such as accepting Yums, then you go to book and there are no calendar options to take advantage of this payment method or promotion. Please handle this, I've been observing it for some time now.
iOS
Apr 2, 2025
Very bad app
Once you use a mobile number on one account, it remains the one for life and you cannot open another account even if you delete the profile because they blocked your number for any reason. Bad
Android
Apr 2, 2025
always says server busy, uninstalled
Android
Apr 3, 2025
a little too complicated at first approach...
Android
Apr 4, 2025
This app took my credit card details but failed to make the reservation due to mobile phone verification bug. Support chat is fake and does not work. Such a waste of time.
Android
Apr 4, 2025
There are restaurants that no longer use The Fork to the detriment of customers who book and then do not find correspondence at the restaurant. Bad service.
TheFork - Restaurant bookings - Product Description
What's more delicious than discounts of up to 50% off* scrumptious dining-out bookings? Don’t miss out on the biggest gastronomic discount programme of the season, TheFork Summer, taking place from the 21st of June until the 21st of September! TheFork is Europe’s leading restaurant booking platform, proudly bringing people together through unique and affordable culinary experiences since 2007. What are you waiting for? Activate your location and we’ll activate your taste buds! You set the tone, we set the table. TheFork continues to be savoured across the biggest foodie hotspots in France, Spain, Italy, the UK, the Netherlands, Belgium, Switzerland, Portugal, Denmark, Sweden and Australia. But wait, what exactly do we bring to the table? Here are 6 reasons to download TheFork app right now. 1. Things that tickle our taste buds: fast, free and easy online booking We know that normal life means having a lot on your plate, so to make things a bit easier for you, we've simplified restaurant booking. With a few simple taps on our mobile app, you’ll be one step closer to having that ‘mmm’ moment of pure belly satisfaction, in the most seamless way possible. 2. Frugal on prices, never on flavours Our amazing restaurant partners love their diners as much as we love ours and offer exclusive discounts on reservations throughout the year (automatically applied and subject to conditions at the time of booking). That way restaurants get to open their doors to all types of diners, making dining out accessible to everyone. 3. Community insights = better bites Tuck into the wisdom of our gourmet community! With over 20 million trusted reviews from only customers who have actually tried the restaurant—your palette is in good hands! 4. We don’t skimp on choice Reserved? Not us. That’s just a label for a table. So whether you’re looking for the perfect spot for bottomless brunching, taco crunching or al-fresco munching, our foodies are spoiled for choice with our diverse collection of over 60,000 restaurants and 40,000 photos, menus and community reviews that will satisfy just about any culinary mood and occasion. After all, variety is the spice of life! Browse, scroll and add to favourites, so you can find more of what you love. Now that’s food for thought. 5. INSIDER: sit back and relax while we level up your dining-out game. Our foodie experts are always hard at work to stay on top of our INSIDER collection featuring the best restaurants. With our feed of critically acclaimed insights and selections, no chances are taken on promoting the dining out spots that are turning heads for the best ambiance, ratings, service and food. 6. We take loyalty VERY seriously. To reward our awesome foodie community, every booking with TheFork accumulates unique Yums points, which can be redeemed in the form of a tasty discount at one of our many partner restaurants down the line. Here’s how it works: 1 reservation = 100 Yums (Y) Once you've accumulated enough you can enjoy amazing offers which converts to: 1,000 Y = €10 / CHF15 / AUD$20 / £20 loyalty discount! 2,000 Y = €25 / CHF35 / AUD$50 / £50 loyalty discount! Keep an eye out for double Yums and other ways to earn more Yums as you book. We love hearing from our TheFork foodie community! Reach out at contact@thefork.com. >In the UK, follow us on: - Facebook: https://www.facebook.com/TheFork.uk/ - Instagram: https://www.instagram.com/thefork_uk/?hl=en *TheFork Summer discounts apply to participating restaurants only.
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