34
poor
The Home Depot | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
1927 Reports
1927 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
191 Reports
191 Reports
User Feedback
9%
iOS
191 Reports
191 Reports
91%
Android
1927 Reports
1927 Reports
The Home Depot - Latest Quality Issues
Android
Apr 2, 2025
super hard to navigate. resets to home page when you click out of app. when clicking on a product in a web browser the app will pop up and say item unavailable so than you have to close the app and than go back to web browser and click on it to open. prices are always different than the web browser.
Android
Apr 2, 2025
shipping times almost justify 3 stars but there isn't a better app to store value I've found.. it's easy to miss if an item is in-store or online only even when a specific store is selected
Android
Apr 2, 2025
the app is extremely slow, lags, freezes, and randomly takes you back to the main menu
Android
Apr 2, 2025
This app is ridiculous!!! It won't load the products or even show prices. it kicks you out of what you're looking at. You have to click the product multiple times for it to even open it and then it won't even show you the picture or any other information. you have to scroll down to "Similar Items" to even look at what you clicked on.
Android
Apr 2, 2025
I really try to use the app every day but its horrible to use...If HOME DEPOT APP would work as well as AMAZONs APP then I would use it more and purchase more items from them vs AMAZONS ....Home Depot is losing by not investing in AI or Tech services .
Android
Apr 2, 2025
app is really slow when you change pages and the filter and scree measurements of products don' work sometimes. but even the main home depot website filter sucks and is bad. the Lowes website is even worse so home depot is the best even though it's clunky
Android
Apr 2, 2025
very slow app (and website)
Android
Apr 2, 2025
I have to keep setting log in and getting verification codes each time I enter the app
Android
Apr 2, 2025
app is junk for trying to look anything up or order online
The Home Depot - Product Description
It’s a good time to be a doer. DIY IN THE PALM OF YOUR HAND Save time with The Home Depot app. Shop over one million products and find the info you need most. SNAP A PICTURE, FIND WHAT YOU NEED Don’t know what something’s called? Just snap a picture and let our Image Search feature tell you. A GPS FOR YOUR SHOPPING LIST Use the Product Locator to find what you’re looking for and check store inventory. We'll take you to the exact aisle and bay. MAKE INFORMED BUYING DECISIONS Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an item and read what other customers have to say. DO MORE WITH AN ACCOUNT Signing up is quick and free. Get access to real-time order tracking info, view purchase history, enable instant checkout and more. SHOP SPECIAL BUYS & VIEW LOCAL AD Look for a new Special Buy on the app home screen each day. Plus, check out your local ad for all the latest from your Home Depot. Privacy Policy - https://www.homedepot.com/c/Privacy_Security Do Not Sell My Personal Information - https://www.homedepot.com/c/exercise_my_privacy_rights We want to hear from you – Let us know what you think by providing your feedback in the Help Center.
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