fair

The Home Depot | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

2 Points Past 30 Days

Category: Shopping

Work at The Home Depot, Inc.? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at The Home Depot, Inc.? Unlock additional insights

Android unitQ Score

Android User Feedback

82%

Android
1624 Reports

iOS unitQ Score

iOS User Feedback

18%

iOS
368 Reports

User Feedback

18%

iOS
368 Reports

82%

Android
1624 Reports

The Home Depot - Latest Quality Issues

Android

Dec 22, 2024

full of bugs rather just go in the store app is awful

Android

Dec 22, 2024

significant lag between screens or even updating text entry. the checkout screen has too much space taken up on each step pushing for credit card application. suggested items list after adding to cart does not indicate if the item is available in the same pick up/ship method as you are currently shopping.

Android

Dec 22, 2024

too many clicks to complete my order. otherwise a great way to save time and money.

Android

Dec 22, 2024

Will not let me use this app on my tablet anymore. Guess I'm not buying from homedepot anymore!

Android

Dec 22, 2024

Tried returning the wrong sized door they sent me, 🙃 they made it so impossibly difficult, I honestly don't know how they are still in business.

Android

Dec 22, 2024

Takes forever to upload and update, and then scale to fit on screen.

Android

Dec 22, 2024

waited numerous minutes for an email verification code. was about to complete the purchase from Lowes when the code was finally sent

Android

Dec 23, 2024

App is nearly non-functional after the November 27 update.

Android

Dec 23, 2024

Couldn't run my business without HomeDepot, love the store but hate the app and experience almost every time. The app crashes often, takes forever to load, and the quantity listed available doesn't match what is actually on the shelf at the store. calling a store can result in a 20minute hold while being bounced between departments, if I had another option I'd use it

The Home Depot - Product Description

It’s a good time to be a doer.
DIY IN THE PALM OF YOUR HAND
Save time with The Home Depot app. Shop over one million products and find the info you need most.

SNAP A PICTURE, FIND WHAT YOU NEED
Don’t know what something’s called? Just snap a picture and let our Image Search  feature tell you.

A GPS FOR YOUR SHOPPING LIST
Use the Product Locator to find what you’re looking for and check store inventory.  We'll take you to the exact aisle and bay.

MAKE INFORMED BUYING DECISIONS
Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an  item and read what other customers have to say.

DO MORE WITH AN ACCOUNT
Signing up is quick and free. Get access to real-time order tracking info, view  purchase history, enable instant checkout and more.

SHOP SPECIAL BUYS & VIEW LOCAL AD
Look for a new Special Buy on the app home screen each day. Plus, check out your  local ad for all the latest from your Home Depot.

Privacy Policy - https://www.homedepot.com/c/Privacy_Security
Do Not Sell My Personal Information -  https://www.homedepot.com/c/exercise_my_privacy_rights

We want to hear from you – Let us know what you think by providing your feedback in the Help Center.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners