poor

The Home Depot | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 30 Days

Category: Shopping

Work at The Home Depot, Inc.? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at The Home Depot, Inc.? Unlock additional insights

Android unitQ Score

Android User Feedback

84%

Android
986 Reports

iOS unitQ Score

iOS User Feedback

16%

iOS
194 Reports

User Feedback

16%

iOS
194 Reports

84%

Android
986 Reports

The Home Depot - Latest Quality Issues

Android

Mar 1, 2025

Navigation around the app is terribly slow. Typing anything requires waiting for the app to catch up before moving on to the next text box.

Android

Mar 1, 2025

5 times to complete order

Android

Mar 1, 2025

I like the app but had trouble checking out

Android

Mar 1, 2025

The app is super laggy and slow. Very challenging to use and requires a lot of patience.

Android

Mar 1, 2025

The app is unusable many times and doesn't contain all relevant information on products nor all the products available in the store.

Android

Mar 1, 2025

I changed my phone number. OMG What a pain. made me change my password, I didn't WANT TO!

Android

Mar 2, 2025

Why does your app stop my music when I open it‽ That's completely stupid. Hire better developers.

Android

Mar 2, 2025

I gets "oops something went wrong" all the time, especially when following a link from internet to the app

Android

Mar 2, 2025

App is extremely slow, laggy. Difficult to click on things due to slowness. Do not have issues with other apps

The Home Depot - Product Description

It’s a good time to be a doer.
DIY IN THE PALM OF YOUR HAND
Save time with The Home Depot app. Shop over one million products and find the info you need most.

SNAP A PICTURE, FIND WHAT YOU NEED
Don’t know what something’s called? Just snap a picture and let our Image Search  feature tell you.

A GPS FOR YOUR SHOPPING LIST
Use the Product Locator to find what you’re looking for and check store inventory.  We'll take you to the exact aisle and bay.

MAKE INFORMED BUYING DECISIONS
Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an  item and read what other customers have to say.

DO MORE WITH AN ACCOUNT
Signing up is quick and free. Get access to real-time order tracking info, view  purchase history, enable instant checkout and more.

SHOP SPECIAL BUYS & VIEW LOCAL AD
Look for a new Special Buy on the app home screen each day. Plus, check out your  local ad for all the latest from your Home Depot.

Privacy Policy - https://www.homedepot.com/c/Privacy_Security
Do Not Sell My Personal Information -  https://www.homedepot.com/c/exercise_my_privacy_rights

We want to hear from you – Let us know what you think by providing your feedback in the Help Center.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners