fair

The Home Depot | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-5 Points Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

81%

Android
1036 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
250 Reports

User Feedback

19%

iOS
250 Reports

81%

Android
1036 Reports

The Home Depot - Latest Quality Issues

Android

Jan 29, 2025

Can't get the Veteran's 10% discount ordering it this way. Military site I went to didn't have this microwave.

Android

Jan 29, 2025

Recent updates have broken the UI. The search bar is now covered by the HD Pro top bar, and the links in product descriptions don't work.

Android

Jan 29, 2025

Good layout, I like the free shipping, slow like molasses. I'd give this app 5 stars if it didn't need to load for 10 or 15 seconds every time I click anything. Seriously, I'd buy more stuff from yall if the app wasn't painful to use. Maybe hire whoever wrote McMaster-Carr's app.

Android

Jan 29, 2025

It was super difficult to make payment through the app. The app couldn't open my PayPal account, and when I switched to using a credit card from my Google wallet, it cleared my form twice.

Android

Jan 29, 2025

extremely laggy

Android

Jan 30, 2025

limited options on shipping and our pickup. I don't understand why I cannot pick up the battery you don't have in stock at the store at a later time you have the saw in stock I could come get now but since I'm getting a battery with it it's unavailable for pickup? so now I got to spend a good part of my Saturday waiting for a delivery.

Android

Jan 30, 2025

ugly, slow, confused

Android

Jan 30, 2025

This app is incredibly buggy and laggy. Doesn't display pages correctly, slow to load and does not feel native at all. I rather use the website

Android

Jan 30, 2025

very slow and not easy to deal with payment method with HD card.

The Home Depot - Product Description

It’s a good time to be a doer.
DIY IN THE PALM OF YOUR HAND
Save time with The Home Depot app. Shop over one million products and find the info you need most.

SNAP A PICTURE, FIND WHAT YOU NEED
Don’t know what something’s called? Just snap a picture and let our Image Search  feature tell you.

A GPS FOR YOUR SHOPPING LIST
Use the Product Locator to find what you’re looking for and check store inventory.  We'll take you to the exact aisle and bay.

MAKE INFORMED BUYING DECISIONS
Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an  item and read what other customers have to say.

DO MORE WITH AN ACCOUNT
Signing up is quick and free. Get access to real-time order tracking info, view  purchase history, enable instant checkout and more.

SHOP SPECIAL BUYS & VIEW LOCAL AD
Look for a new Special Buy on the app home screen each day. Plus, check out your  local ad for all the latest from your Home Depot.

Privacy Policy - https://www.homedepot.com/c/Privacy_Security
Do Not Sell My Personal Information -  https://www.homedepot.com/c/exercise_my_privacy_rights

We want to hear from you – Let us know what you think by providing your feedback in the Help Center.

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