70
good

Trainline: Buy train tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
Work at thetrainline? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at thetrainline? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
875 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
72 Reports
User Feedback
8%
iOS
72 Reports
92%
Android
875 Reports
Trainline: Buy train tickets - Latest Quality Issues
Android
Mar 1, 2025
The new UI for ticket booking is not very convenient.
Android
Mar 1, 2025
The UI has been updated recently and it's getting increasingly more and more counter intuitive. Bring the UI from a couple of months ago...
Android
Mar 1, 2025
not very clear to use
Android
Mar 1, 2025
Doesn't work anymore
Android
Mar 1, 2025
After buying tickets from Trainline I was automatically signed to completesave that took money out from my bank account every month. Bad experience because of it.
Android
Mar 1, 2025
after the update I can't buy return tickets.
Android
Mar 1, 2025
Absolute joke of an app, won't let me log in, constantly says error with buying tickets then proceeds to take money and give you the tickets over email. I've just paid for 4 separate tickets for the same journey because of the app. How do I get a refund?
Android
Mar 1, 2025
Had a terrible experience in Italy and costumer support was no help. I regret trusting this app's ability for live tracking the trains that let me to miss two trains and a nightmare of trying to get to Milan before metro's working hours
Android
Mar 1, 2025
Slow and totally unresponsive at times when I need to retireve my ticket. Journey recommendations for longer journeys often totally miss other, earlier trains. Incredibly frustrating and useless. I would write an insult if it wouldn't be taken down.
Trainline: Buy train tickets - Product Description
Welcome aboard Trainline – Europe’s leading train and bus app.

We’ve made it quick and easy for you to travel across the UK and the rest of Europe by rail and road. You can book great value tickets for Avanti West Coast, GWR, LNER, National Express and more.

You can even plan your international trips by train or bus across 45 countries in Europe and the rest of the world, including the UK, France, Italy, Spain and Germany. 

Plus, you’re always in control of your trip thanks to our live train times (for UK rail, Trenitalia, Renfe, and SNCF routes), price alerts, Mobile Tickets/etickets and seat selection (where available). 

Why Trainline? 
• All your train and bus journeys in one place – plan an international country-hopping adventure on our app.
• Compare train and bus options from 220 train and bus companies.
• Pay in your preferred currency – Available in USD, GBP, EUR, AUD, CAD, CHF, and SEK.
• Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards.
• Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe.
• Book in advance or on the day of travel, up to 15 minutes before departure.
• Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets.

Travel Europe effortlessly and book tickets for trips with:

• Eurostar (UK, France, and the Netherlands)
• Heathrow Express (UK)
• Avanti West Coast (UK)
• GWR (UK)
• National Express (UK)
• London Overground (UK)
• SNCF (France)
• TGV Lyria (France)
• Thalys (France)
• Trenitalia (Italy)
• Italo (Italy)
• Renfe (Spain)
• Alsa (Spain)
• Deutsche Bahn (Germany)
• ÖBB (Austria)
• SBB (Switzerland)
• NS (the Netherlands)
• SNCB (Belgium)
• Flixbus and many, many more…

So, download your FREE Trainline app and get access to live train times, and cheap train and bus tickets across Europe. 

Have a question? Read our FAQs: https://www.thetrainline.com/en/help/

Follow Trainline on social:

• Facebook: facebook.com/trainline.eu
• Twitter: twitter.com/trainline_eu
• Instagram: @trainline
Want to improve your unitQ Score by 20% within 30 days?
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