fair

Trainline: Buy train tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

93%

Android
905 Reports

iOS unitQ Score

iOS User Feedback

iOS
63 Reports

User Feedback

iOS
63 Reports

93%

Android
905 Reports

Trainline: Buy train tickets - Latest Quality Issues

Android

Jan 29, 2025

Suddenly the application only shows me the return ticket for tomorrow, while today's is impossible to view. The link I find in the email sends me back to the application. If I try to access the site directly from a browser the problem occurs again. Try to fix it.

Android

Jan 29, 2025

Easy to book but I didn't get the 10% when book through the app:(

Android

Jan 29, 2025

I used to love this app but recently it has become difficult to use. I've switched to Train pal.

Android

Jan 29, 2025

App won't let me pay. It's unfortunate, this app is amazing. Just a very big shame you cannot pay for your tickets. It's turned into a timetable which I am now having to resort to another app.

Android

Jan 29, 2025

Generally it works but sometimes the delay in the arrival of the ticket is huge. Three times using PayPal to pay the payment was not registered and therefore it stole the amount of 2 Malpensa and a Varese Milan since I redid the tickets.

Android

Jan 29, 2025

Trainline makes catching the train even worse. Trainline take a massive admin fee on no fault cancellations. Other apps from the train companies don't tend to charge these admin fees

Android

Jan 29, 2025

Doesn't run Arenaway trains. Can be improved.

Android

Jan 29, 2025

App can be buggy and slow for seemingly no reason, no other app has this issue, and I'm on an S24 Ultra.

Android

Jan 29, 2025

Very temperamental. Dont use if in a rush, can drop transactions and alter searches in ways that will cost a lot of money to fix. Useful, when it works.

Trainline: Buy train tickets - Product Description

Welcome aboard Trainline – Europe’s leading train and bus app.

We’ve made it quick and easy for you to travel across the UK and the rest of Europe by rail and road. You can book great value tickets for Avanti West Coast, GWR, LNER, National Express and more.

You can even plan your international trips by train or bus across 45 countries in Europe and the rest of the world, including the UK, France, Italy, Spain and Germany. 

Plus, you’re always in control of your trip thanks to our live train times (for UK rail, Trenitalia, Renfe, and SNCF routes), price alerts, Mobile Tickets/etickets and seat selection (where available). 

Why Trainline? 
• All your train and bus journeys in one place – plan an international country-hopping adventure on our app.
• Compare train and bus options from 220 train and bus companies.
• Pay in your preferred currency – Available in USD, GBP, EUR, AUD, CAD, CHF, and SEK.
• Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards.
• Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe.
• Book in advance or on the day of travel, up to 15 minutes before departure.
• Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets.

Travel Europe effortlessly and book tickets for trips with:

• Eurostar (UK, France, and the Netherlands)
• Heathrow Express (UK)
• Avanti West Coast (UK)
• GWR (UK)
• National Express (UK)
• London Overground (UK)
• SNCF (France)
• TGV Lyria (France)
• Thalys (France)
• Trenitalia (Italy)
• Italo (Italy)
• Renfe (Spain)
• Alsa (Spain)
• Deutsche Bahn (Germany)
• ÖBB (Austria)
• SBB (Switzerland)
• NS (the Netherlands)
• SNCB (Belgium)
• Flixbus and many, many more…

So, download your FREE Trainline app and get access to live train times, and cheap train and bus tickets across Europe. 

Have a question? Read our FAQs: https://www.thetrainline.com/en/help/

Follow Trainline on social:

• Facebook: facebook.com/trainline.eu
• Twitter: twitter.com/trainline_eu
• Instagram: @trainline

Want to improve your unitQ Score by 20% within 30 days?

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