good

Three | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-6 Points Past 30 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

92%

Android
393 Reports

iOS unitQ Score

iOS User Feedback

iOS
36 Reports

User Feedback

iOS
36 Reports

92%

Android
393 Reports

Three - Latest Quality Issues

Android

Feb 27, 2025

Can't log in to broadband router with this app in android . User name and password fields don't display properly. Used the apple version on my ipad and it works fine.

Android

Feb 28, 2025

Slow to load anything up

Android

Feb 28, 2025

Really poor network and customer care is really fed up...

Android

Mar 1, 2025

Never usually write reviews but upon being forced to update the app I had high hopes that the new version would be so much better. How wrong was I, how can a company that sells phones have such a poorly designed, unintuitive, just absolutely terrible app? Even trying to upgrade your phone is a mammoth task and as someone who can easily navigate complex websites this is just awful. I feel sorry for the less tech savvy trying to use this app as I can imagine it's near impossible.

Android

Mar 1, 2025

Vital information is hard to see and full bill is split into multiple pages making it hard to know what you need to actually pay. App is slow. App crashes often on my 9P XL. Spoke to three and they will do nothing to fix this.

Android

Mar 1, 2025

This app is so frustrating because I've been trying to purchase data bundles but it keeps on playing around for no reason.

Android

Mar 1, 2025

Took me 3 attempts to get into my 3 account after putting in my correct password

Android

Mar 1, 2025

Finding your way around is a bit confusing

Android

Mar 1, 2025

If I could give no stars that would be to many an app that's a complete waste of time.And it doesn't improve.Installed again 4 years later and it's still a useless app . So uninstalled again.

Three - Product Description

We’ve made it easy for you to stay in control of your usage, get Add-ons, view bills and use Search for answers to your Three related queries.

Exclusive access to Offers, connect with us using Live Chat, and stay on top of your Account on the go with the Three app.

- Discover Three Communities, a great way to get help.

- Quickly launch Three+ for rewards.

- Manage allowances and view current usage by logging in.

- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.

- Exclusive access to Offers.

- Use Search to view new devices and accessories.

- For quick access to frequently used features, use the side menu.

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