79
good
Three | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
670 Reports
670 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
80 Reports
80 Reports
User Feedback
11%
iOS
80 Reports
80 Reports
89%
Android
670 Reports
670 Reports
Three - Latest Quality Issues
Android
Jan 27, 2025
The worst app i have ever used I get the whole logging in for security but literally 75% of the time the app doesn't work! There's either a failure,an update or just a blank white page Someone needs to do something
iOS
Jan 27, 2025
Overdue payment?? Not
Your app is showing me a warning saying that payment is overdue and advising to check account At the same time it is listing a history of payments showing that last payment was made Which I confirmed that payment was taken via Direct Debit with my bank !!!
iOS
Jan 27, 2025
Un described changes
So if you buy an add on, there are extra charges for the add on reservation. Like, if you're buying a data package that simply shows a cost of 10 pounds, you will still pay 10+10 for the 1st month and Three mobile unethically hides this from you while opting in for this….
Android
Jan 27, 2025
As bad as the rest of the experience — slow, unintuitive and often does not work.
Android
Jan 28, 2025
Without a shadow of a doubt the worst service provider. If i could give 0 i would. Constantly have problems with the app.
Android
Jan 28, 2025
Bit confused as the why! Ive ordered a monthly pay andriod tablet and ive now got 4 bills each month when i should only have 2 tablet and wifi? You don't answer my requests by email so I'll flaunt it here, I want all my money back dated from Aug 2024 payments are definitely to an of shore account as the payment doesn't even come up on my account but I search it and its three, so either your stealing from people, or you've let My information be stolen never the less refund or we're suing
Android
Jan 29, 2025
I would never recommend this app to anyone at all. It's a terrible app. It's doesn't work at all. It's not functioning.
Android
Jan 29, 2025
kept throwing me out.distrupted my live chat all the way through 2nd review : after i spoke to themm it was sorted
Android
Jan 29, 2025
Doesn't work
Three - Product Description
We’ve made it easy for you to stay in control of your usage, get Add-ons, view bills and use Search for answers to your Three related queries. Exclusive access to Offers, connect with us using Live Chat, and stay on top of your Account on the go with the Three app. - Discover Three Communities, a great way to get help. - Quickly launch Three+ for rewards. - Manage allowances and view current usage by logging in. - View up to 12 months of past bills and get a breakdown of your bills, including extra charges. - Exclusive access to Offers. - Use Search to view new devices and accessories. - For quick access to frequently used features, use the side menu.
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