Quality degradation at Thrive Market  
Users report higher volume of Quality Issues than usual
74
good

Thrive Market | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
71 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
35 Reports
User Feedback
33%
iOS
35 Reports
67%
Android
71 Reports
Thrive Market - Latest Quality Issues
Android
Jan 15, 2025
Worst experience ever. They make it impossible to cancel membership. Phone never goes through. No one ever answers. Chat stops working.
Android
Jan 16, 2025
Thrive Market offers a decent selection of organic and ethically sourced foods, including organic junk food. Free shipping on orders over $49. Canceling your paid membership is frustrating, requiring you to repeatedly decline their retention offers. Managing recurring monthly orders is equally tedious, with a deceptive interface that makes pausing orders unnecessarily difficult. The dynamic product stock can also be problematic, potentially forcing unwanted substitutions.
iOS
Jan 16, 2025
Glitchy app
Ridiculous app. Every single time I open it, I have to go through the whole intro process, swiping through 10 different screens. Then, when I'm finally in, I look at my cart and its filled with over $100 in “suggested items”. With my credit number on file, this is super sketchy.
Android
Jan 17, 2025
Can't get off the first few screens...tells me it's making my cart then kicks me back again and again. I have cleared data, cache, force stopped, uninstalled, and nothing helps.
iOS
Jan 19, 2025
Do not get this app
Pointless. Limited brands, and you can really only get snacks. Also, I have to pay per year even though I'm paying for groceries that are not even really discounted? No savings. Just clowning. If you want to save money, don't use this app.
Android
Jan 20, 2025
App is fine, and there's nothing particularly wrong with the store, products, or service. But if I have to "subscribe" and almost beg to cancel, I have a real problem with that. So, be aware that it's not easy to cancel.
Android
Jan 26, 2025
Everything about it is purely exceptional. But you can't checkout without subscribing to a membership. Fix that please. It should be optional.
Android
Jan 26, 2025
This is a total scam. Signed up for a free trial and was charged $65 immediately. They make you take a quiz and create a shopping cart full of products. That was irritating, and I after deleting it all one by one, I searched for what I actually needed. I hate to say it, but just go to amazon and subscribe. The prices for everything were cheaper and I more readily available somewhere else. This is a good idea, but it needs to make sense. It is hard to cancel, too! I saved the screenshots!
Android
Jan 27, 2025
Sounds like something good. However it cant be that good when EVERYTHING in the frozen category is 'out of stock' Makes me wonder what the future stock would be? Pay for the yearly membersip, but nothing in stock? Take my money but cant order any frozen items makes me think not...
Thrive Market - Product Description
We’re on a mission to make healthy living easy and affordable for everyone. That means when you join our community of more than 1 million members, you get: 

- Exclusive savings: Shop thousands of the best organic and sustainable groceries—for up to 30% less

- Member-only perks: Free full-size gifts and deals on your favorite brands every week

- Your grocery list in one place: Organic pantry staples, trusted supplements, plant-powered cleaning & so much more

- 90+ diet & lifestyle filters: Shop by what matters to you, from gluten-free & plant-based to low-waste & biodegradable 

- A membership that gives back: Every annual membership sponsors a free one for a family in need

- Planet-friendly purchases: All orders are sent with free carbon-neutral shipping from zero-waste warehouses

At Thrive Market, we make it easy to do healthy your way.
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