45
poor
Thuisbezorgd.nl | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
192 Reports
192 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
107 Reports
107 Reports
User Feedback
36%
iOS
107 Reports
107 Reports
64%
Android
192 Reports
192 Reports
Thuisbezorgd.nl - Latest Quality Issues
iOS
Dec 19, 2024
worthless
Worthless after last update. Moreover, cannot delete old addresses.
Android
Dec 19, 2024
All my points are gone I don't know why and the old version of the app was much better really a shame
Android
Dec 19, 2024
Since the update, there have been all kinds of problems. Had opted for home delivery but the status changed to pick up during the order. Lost 30 euros and no service from home delivery. Crappy app and service. Pure scam!
iOS
Dec 19, 2024
New app no improvement
What a rotten app this has become... I can't even add restaurants to my favorites (don't see a heart or something like that anywhere, where can I click on this?!).
iOS
Dec 19, 2024
Kansloos gedrag: order cancellen en dan restaurant de schuld geven
Ordered accepted, payment charged - then after 15 minutes the ordered was cancelled. While that may happen, subsequently just blaming the restaurant while our was ThuisNietBezorgd that couldn't find a rider is despicable behavior Previous order: I don't care if delivery times are long, but saying "40 minutes" and *after* ordering updating to more than one and half hours is ridiculous.
iOS
Dec 20, 2024
Customer experience
Dear home delivery, The reason I can't give you more than 2 stars is because certain restaurants have terrible service like Sukani. Very bad experiences with this, you would like to have a certain standard in this on home delivery to keep the customer experience high. If you want to file a complaint by phone, you will always be helped well at home delivery and you can quickly get your paid amount back, but you don't always solve it with money. Often feedback of what is being done is more important/and that something is being done at all. On the other hand, it is also a pity that your service number is actually intended for restaurant owners. I understand the concept very well, but couldn't you give the same respect to customers who order via home delivery to be able to approach you by phone here as well? It feels quite ambivalent, as if restaurant owners are more important than the purchasing customer. In my opinion, you don't have one without the other and an equivalent form of service should be included. In addition, this can provide data.
Android
Dec 20, 2024
Jesus that app has become shitty, totally cluttered and super annoying. From now on Uber!
Android
Dec 21, 2024
Annoying that 'deliver asap' always turns out to be a lot slower than the next time slot that is shown when placing your order. Then just don't give the option ''asap'.
Android
Dec 22, 2024
After the update it became very confusing. Terrible. It makes me want to cook instead of ordering.
Thuisbezorgd.nl - Product Description
What's for dinner? Whatever you fancy! Find all your favourite meals and via the Thuisbezorgd.nl iPhone or iPad app and order in a few simple steps! Whenever you start to wonder about what to eat, just open our app: We have everything you want! Order your favourite pizza, sushi, salad, burger or poké bowl and get it delivered to your doorstep. It's super simple! Choose from more than 8.000 of local restaurants and popular chains (such as KFC, Burger King, FEBO and Domino's). Whether you crave Chinese, Indian, Italian, Asian or Greek food, at Thuisbezorgd.nl you'll be spoilt for choice. The advantages of our app: - Quick and easy: We make ordering food effortless. - Re-order button: Enjoy that delicious meal again with one push of a button. - Favourites: Conveniently find your favourite restaurants on top of the list. - Helpful filters: Filter on reviews, distance, popularity, price, delivery costs, alphabet, relevance and more. - Food Tracker®: See when your food will be delivered via our handy Food Tracker®. - Safe payments: Securely pay online via credit card, iDEAL or PayPal. - Map view: Check out the restaurants near you on the map. - Pick up option: Choose to pick up your order effortlessly. How it works: Ordering is really easy. Use the locator or fill in your postal code manually to define where you want the food delivered. Pick your favourite restaurant and dishes. Then, effortlessly pay online or simply pay cash at the door. Curious when your food will be delivered? You can follow your order from the kitchen to your doorstep via the Food Tracker®! You will also receive 3 messages to update you on the status of your order: one to confirm your order, one to tell you the restaurant is preparing your food, and one when your food is on the way. Our app features at a glance: • Clear design: The design is clearer, cleaner and cooler than ever! • Great overviews: Get a clear overview of opening times, delivery costs and minimum order amounts. • Variation: Enjoy a wide selection of cuisines, such as Vietnamese, Italian, Chinese, Thai, Mexican, vegetarian and much more! • Reorder: Choose an order from your order history and reorder in no time. • Popular dishes: Find an overview of the restaurant's most popular dishes. • Languages: Easily switch to English, French, German or another language. • Addresses: Use one of your saved addresses in the app for your next order. • Filters: Quickly find your favourite restaurants thanks to our many filters. • Map view: See the exact location of every restaurant on a map. • Pick up: Choose to pick up your food. Let us know what you think Loving it? Leave a review! Do you have tips, ideas or any other feedback for our app? Contact us at iosapp@takeaway.com, and we'll gladly answer! Bon APPétit
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