27
poor
Thumbtack for Professionals | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
109 Reports
109 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
96 Reports
96 Reports
User Feedback
47%
iOS
96 Reports
96 Reports
53%
Android
109 Reports
109 Reports
Thumbtack for Professionals - Latest Quality Issues
iOS
Dec 21, 2024
Very Spammy
Thumbtack is not free to use. You have to pay for “leads” and the app does not tell you this until you've spent all the time to build your profile. Then, your email inbox is going to be full of fake lead emails from Thumbtack meant to sell you on paying for the app by making you think there are tons of people wanting to hire you for your service - and they make unsubscribing from these annoying spam emails a frustrating task in itself. Save yourself the hassle and wasted time, don't download this app.
Android
Dec 21, 2024
Don't use this app unless you have thousands of dollars to start!!! They will take your money and send you shotty leads. They prioritize you on whether you set your weekly budget to unlimited amount or not. I spent hundreds already and did not get one single job. The one job that actually booked with me turned around and canceled on me 10 minutes before start time. Don't waste your time and money unless you've got a lot of it. I was really hoping to get some work, but this app took my money.
Android
Dec 21, 2024
Love the app except for the consistent and costly messages about Section8 housing and no way to keep it from charging me for work that's not in my scope
Android
Dec 21, 2024
Fake leads and charged almost $100 so far...
Android
Dec 22, 2024
I used Thumbtack 7 yrs ago. There have been a price hike for just receiving messages from clients who are interested in your services, but didn't necessarily read your profile. So now, you have people messaging you to ask questions that your profile already answers. If your lead price is $40 and you have 4 leads who are all just asking you a question, now you have lost $160. In your profile, customers first see search bars. Only if they scroll down would they see your profile details. A big "if"
Android
Dec 22, 2024
I mean for what they charge it's absolutely ridiculous. They have a bunch of workers competing for leads by constantly undercutting each other. Customers don't want to pay industry standard prices, and then charge the contractors 30-100 dollars a lead and that doesn't even guarantee you'll get any jobs. Which forces you to lower prices and the leads cost the same. Nice little racket they got worked out.
Android
Dec 22, 2024
Customer service is never available to help
Android
Dec 22, 2024
Horrible. Do not waste your time or Money. This app has become a scam and very expensive for leads that are given to at least 5 Pros. Now you have clients that are not even planning on hiring leaving bad reviews only to sabotage the Pros reputation and star ratings. What a mess has this company become.
Android
Dec 23, 2024
Well ,I have to pay for leads that this app sends to 4 others .
Thumbtack for Professionals - Product Description
Thumbtack finds you the jobs you need to build a business on your own terms. Create a free business profile, then tell us what you do, when you work and where you travel. We'll send you job opportunities that match what you're looking for. You only pay when you get a new lead. With the app, you can run your small business while you're out in the field. Get instant notifications for new leads and customer messages. Respond fast to win the job, so you can rank better on Thumbtack and increase your chances to become a Top Pro.
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