36
poor
Thumbtack for Professionals | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
113 Reports
113 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
81 Reports
81 Reports
User Feedback
42%
iOS
81 Reports
81 Reports
58%
Android
113 Reports
113 Reports
Thumbtack for Professionals - Latest Quality Issues
Android
Mar 28, 2025
Crazy fees. Say you got a potential 3 hour job. Give or take $200 take. you're competing with 2 other contractors. thumbtack charges each one for us $45, but only one of us will actually be chosen by the customer. You end up paying $100-200 per customer per new job. The only winner here is thumbtack. The upside is that if this customer likes you, it may just work out well for you, but honestly it should be cheaper. for both clients and us.
Android
Mar 28, 2025
I use this app as a pro. Some of the leads I believe are bots. They're unresponsive in the app and supply fake numbers. Feels like the is scamming you at times for pros. Customers can reach out to an unlimited amount of pro at the same time for the same lead, and we all get charged even when the customer can only pick one.
iOS
Mar 28, 2025
Notifications from the app do not arrive, SMS notifications do not arrive
these degenerates can't and won't fix their crooked app, they only want to get your money
iOS
Mar 29, 2025
SCAM
An app that charges you only for sending a message and people never respond, they should sue this app for creating fake people and charging PROs
iOS
Mar 31, 2025
Highway robbery
Such a scam. The lead price is outrageous. 40% and up most times. HALF! The business model even has customers unknowingly charge multiple pros by asking them to pick several choices (because each time a pro gets contacted they get charged.) That means thumbtack makes money every time, and maybe 1 out of 3 pros contacted might get the job. It's online window shopping except it cost you money just to have a customer look at you. Thumbtack please don't respond with the copy paste corporate bull. Don't respond at all. This is just a warning for pros to be careful not to get robbed.
iOS
Apr 1, 2025
Pros are not protected
Recently, there has been a practice where clients blackmail Pro with reviews. I have been working for myself for three years now and I know every client. Now I see that they give one star and then say I will fix it if you return the money. I offered a return visit, I offered a repeat diagnostics because I know that the equipment works. The last straw was when the client wrote after 6 months that I demand a refund for the repair of the refrigerator 6 months ago. According to him, his refrigerator broke a week after the repair and stood for 6 months without working. He said let me come to you and do diagnostics because we value every client, but he refused and asked for the money back. ThumbTack made a claim and said that I was wrong. This is dishonest business on the part of Thumbtack. I am leaving.
Android
Apr 1, 2025
I haven't even had time to open the app yet and I've already been charged $67 twice. They just charge me for nothing.
Android
Apr 1, 2025
It's a lousy app Thumbtack they charge you up to $100 per link for nothing and never the customer's information is a total scam they robbed me head-on and they don't refund my money by the way they tell me that I have another account and which they don't give me information I don't recommend it at all I give them zero in reeña if it could
Android
Apr 1, 2025
It's very difficult to find a job. It seems to me that most of the profiles are bots for money-making.
Thumbtack for Professionals - Product Description
Thumbtack finds you the jobs you need to build a business on your own terms. Create a free business profile, then tell us what you do, when you work and where you travel. We'll send you job opportunities that match what you're looking for. You only pay when you get a new lead. With the app, you can run your small business while you're out in the field. Get instant notifications for new leads and customer messages. Respond fast to win the job, so you can rank better on Thumbtack and increase your chances to become a Top Pro.
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