80
good
Thumbtack: Hire Service Pros | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
177 Reports
177 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
47 Reports
47 Reports
User Feedback
21%
iOS
47 Reports
47 Reports
79%
Android
177 Reports
177 Reports
Thumbtack: Hire Service Pros - Latest Quality Issues
Android
Mar 25, 2025
trash charges the pros ridiculous fees had multiple pros tell me that for them to just to talk to a client thumbtack charged them 60+ $ weather the job was landed or not
iOS
Mar 26, 2025
Terrible app
Terrible app overcharging people selling expensive services via vendors they don't audit.
iOS
Mar 29, 2025
No longer works
This app is filled with handymen that don't respond, initiate a conversation and don't follow through. You're better off using word of mouth. They all think they are GCs and will entertain you but won't follow through. Might as well watch YouTube and do it yourself. It used to be a real app that allowed handy people to do things . Not it's just as good as finding a contractor and paying retail prices
Android
Mar 29, 2025
excellent app to find assistance with any projects needed. one annoying feature is that you have to enter what you are looking for twice, once when you are requesting your job and then again after you select what team you would like to go with. also, at the start of the process you get to pick your crew but later when it asks if you want to send the quote to other people, it doesn't let you pick from the first group of options and gives you only 1-2 additional teams, no way to search others
iOS
Mar 29, 2025
Unlicensed Contractors
Recently the app has become trash and full of scam artists. Do not use!
iOS
Mar 29, 2025
DON’T DOWNLOAD!!! They let other businesses scam you
This by far the app to book services. I booked the worst cleaning service ever . They literally mop before sweeping which is a clear sign of laziness and not knowing how to properly clean. One of the ladies who can't speak a single sentence of English decided it was smart to move my entire shelf without clearing it off first and BROKE my vase (my aunt made me) it was priceless to me. They put the planter back up there like nothing happened and the supervisor ghosted me and did absolutely nothing to solve these issues. This is what my place looked like AFTER a $180 cleaning with a $80 tip. They played me really bad. This is your sign to just a drink a Celsius and buy your own cleaning supplies to clean yourself because l've never been played so bad in my life and I booked two ladies way over 21+ just for my place to look like this. Insanity.
iOS
Mar 31, 2025
THEY CHARGE THE “PROS” YOU HIRE EXORBITANT PRICES FOR CUSTOMERS TO GET IN CONTACT WITH THEM.
THEY ARE CROOKS! Find the company on google and contact them though there instead. Thumbtack charges the companies you contact exorbitantly high prices. DO NOT USE THEM
Android
Apr 1, 2025
Misleading and my requests were declined quickly with no explanation. Does not allow me to leave reviews
Android
Apr 2, 2025
can not contact or return messages. this is too complicated to be useful
Thumbtack: Hire Service Pros - Product Description
Connect with local professionals for any project on your to-do list with Thumbtack. Get prices, read reviews, message pros, and hire your favorite directly in the app. Spending hours researching businesses and calling around for estimates? Thumbtack does that hard work for you. Find local contractors, cleaners, landscapers and much more. Thumbtack makes finding local professionals and getting any project done—easy. HOW IT WORKS ► Select the services you need (or chores you want done). ► We'll show you a list of available local pros. ► See cost estimates and detailed business information, and even chat with pros right in the app. ► Then you can compare prices, read reviews and book the pro whose skills match your needs — whether that’s a handyman, plumber, dog trainer, contractor, cleaner, builder, home design expert or all of the above. TOP PROFESSIONAL SERVICES ► Home improvement and home repair: a handyman, cleaning crews, painters, roofers, flooring experts, swimming pool cleaning, lawn care and more ► Cleaning services: for your home or for a business ► Photography: everything from commercial to wedding photographers ► Business: services like data entry and logo design ► Design and web: software engineering, animation and more ► Pets: dog walking, pet care and other pet services ► Lessons: yoga instructors, math tutors and anything else you want to learn ► Crafts: from custom jewelry artists to songwriters ► Estate planning ► Personal: anyone from life coaches and wardrobe consultants ► Repair and tech support: for things like equipment repair or data recovery specialists ► Writing, translation, and transcription: editors, content copywriters and more ► Events: caterers, makeup artists, entertainment — all the help you need for the perfect event ► Wedding: officiants, photographers, wedding planning services and other wedding vendors Thinking about a kitchen or home remodel? Got a construction project that’s stalled? Looking for a moving company? With almost 500 different types of top-rated service professionals, you’ll find the right person for all of your projects. Or looking to give your home a refresh in time for summer? We’ve got pros on hand to help out: • Outdoor landscaping and design • Exterior and interior painting • Fence and gate installation • Tree trimming and removal • Concrete installation • Floor installation or replacement • Full-service lawn care • Deck or porch remodel or addition • Central air conditioning installation or replacement • Swimming pool cleaning, maintenance and inspection • Gutter cleaning and maintenance Looking to hire a pro? Download Thumbtack. Need help using Thumbtack? Go here: http://help.thumbtack.com
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