Quality degradation at Ticketmaster-Buy, Sell Tickets  
Users report higher volume of Quality Issues than usual
20
poor

Ticketmaster-Buy, Sell Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
1723 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
496 Reports
User Feedback
22%
iOS
496 Reports
78%
Android
1723 Reports
Ticketmaster-Buy, Sell Tickets - Latest Quality Issues
Android
Dec 22, 2024
this crap doesn't come in to see the tickets. from the beginning it is put into standby mode and from there it does not happen
Android
Dec 22, 2024
I don't know what this means. I'm trying to buy tickets but this comes up Your Browsing Activity Has Been Paused We've detected unusual behavior on either your network or your browser. To resolve this: Sign in to your Ticketmaster account if you haven't already Change your Wi-Fi or cellular network Switch devices or move to a different location if possible
Android
Dec 22, 2024
Has been awful lately Having to sign in multiple times. Getting to booking page then having to sign in again. Going round and round not getting anywhere
Android
Dec 22, 2024
It won't let me add my number it takes too long
Android
Dec 22, 2024
Keeps making the user switch between local country app and global app. Events go missing from the app - for a company that charges a premium the UX is in absolute shambles. Can't wait for a reasonable competitor to replace them
Android
Dec 22, 2024
Why create an app to combine all regional Ticketmaster apps, and release it before user testing? This is non functional, crashes any time you try to log in. So poor for such a big company.
Android
Dec 23, 2024
Absolutely useless.. I downloaded the app last year for an event and it was not working at all.. I downloaded it again this year because they said it's been updated.. still completely useless, I can't even get off the main page to access my tickets or anything 0/10!!!!!!!!
Android
Dec 23, 2024
Atrocious. Buggy. Poorly written scripts. Terrible coders.
Android
Dec 23, 2024
Forcing me to download their data mining app just to be able to present my ticket. Absolutely toxic,predatory and monopolistic garbage.
Ticketmaster-Buy, Sell Tickets - Product Description
Ticketmaster gives you access to millions of live events and makes it easy to buy, sell, and get in - so you can get on with making memories that last.

We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Add in our exclusive partnerships with thousands of venues, artists, and theater tours and shopping with Ticketmaster gives you unparalleled access to the most memorable live events worldwide.
 
Ticket management at your fingertips. You’re always just a few clicks away from securing the perfect seats to the events you love.
 
BUY SIMPLY
- Search millions of events and get real-time updates as new listings go live.
- Use interactive 3-D venue maps and see your seat view before you buy.

CHANGE OF PLANS?
- List your tickets on our trusted resale marketplace and sell to other fans.
- Transfer your seats to friends and family for free.
 
PROTECT YOURSELF FROM SCALPERS
- Avoid forgeries “similar location” seats with Verified Tickets. The seats you buy the seats you’ll sit in and backed by our 100% guarantee.

YOUR PHONE IS YOUR TICKET
- Scan into your events with the app or upload your seats to Apple Wallet (mobile-entry events only).
- See all your event info in one convenient place.
 
NEVER MISS OUT ON AN EVENT
- Get alerts about your favorite events, artists, and venues.

Download the Ticketmaster app and go live.

REACH OUT TO US
Website: www.ticketmaster.com
Twitter: www.twitter.com/ticketmaster
Instagram: www.instagram.com/ticketmaster
Facebook: www.facebook.com/ticketmaster
Want to improve your unitQ Score by 20% within 30 days?
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