35
poor
TIER - Move Better | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
33 Reports
33 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
29 Reports
29 Reports
User Feedback
47%
iOS
29 Reports
29 Reports
53%
Android
33 Reports
33 Reports
TIER - Move Better - Latest Quality Issues
iOS
Dec 18, 2024
Adjusting age
Dear team, I have recently activated content restrictions on my phone. These relate in particular to "18+ content". Since your app is also only activated for this age, I can no longer use it, even though it is unproblematic content. I ask you to adapt it so that I can continue to use the app.
iOS
Dec 18, 2024
Doesn’t work
App doesn't connect with payment methods
Android
Dec 19, 2024
App doesn't show available scooters on map before signing in. Pasting sms code only pastes one digit. Connection sometimes buffers forever. When it's frustrating to use your app you're doing something very wrong
Android
Dec 19, 2024
No functions work on the app absolute pile of dung
iOS
Dec 20, 2024
Faulty scooter steering broke my iPhone
They stalled and said their insurance would help but never did..tried to co tact Tier. Tier said Marsh & Parsons would reach out. Marsh & Parsons lied and said someone had reached out to me and couldn't get hold of me .. On top of that - after reporting it faulty they did not take it offline but it stayed in service when the steering was loose ..and my 1 month old iPhone was attached to the steering for navigation and got shattered
iOS
Dec 20, 2024
Terrible app
Cannot even signup, “we're having issues, please try again in a moment”. Tried multiple times on 2 different devices (Apple & Andro); same result. Junk
Android
Dec 21, 2024
Told me my email was part of another account amd and I couldn't sign up
Android
Dec 21, 2024
Couldn't even register without 'connection error'.
Android
Dec 21, 2024
I can't even sign up
TIER - Move Better - Product Description
OUR MISSION: NO EMISSION TIER is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. Take a TIER electric scooter and choose a sustainable and emission-free way to get around. Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way. WHY OWN A CAR WHEN YOU CAN OWN THE STREETS TIER scooters are conveniently placed in your city to make traveling from A to B hassle-free. Simply rent a TIER e-scooter near you on the map, scan the QR code and go! • Why take a TIER? • No CO2 emissions with TIER e-scooters • Find parking easily • Beat the traffic • Save time • Explore new cities • Rent to live a get-up-and-go lifestyle • Ride e-scooters with friends • Commute with e-scooters to and from work • Renting = Sharing is caring To rent rather than to buy is how we take back our cities, and TIER mobility is here to help. Download the app, sign up, and start sharing scooters in seconds. Here’s how to use the TIER app USING THE TIER APP TIER electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way. Simply open the app and rent a ride with a few simple steps. HOW TO START A TIER E-SCOOTER & GET GOING • Download the TIER app, sign up, and add your preferred payment method • Find a TIER scooter near you on the map • Scan the QR code on the scooter to unlock it and start a ride • Push the e-scooter forward to flick the kickstand back • Put one foot on the board and push off with the other • Push down the throttle to gain speed • Let go of the throttle or use the brakes to slow down. • Surf your city and enjoy the ride! HOW TO END YOUR RIDE • Find a safe place to park the scooter and flick the kickstand down • Open the TIER app and tap 'End Ride' • Get out there and live your best life! APP FEATURES The TIER mobile app is truly mobile. A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility. • NAVIGATE nearby electric vehicles • SCAN the QR code on a scooter to unlock it • RING a scooter if you are having trouble finding it • VERIFY your license to use e-mopeds (not required for e-scooter use) • STORE minutes and unlocks in your wallet • REDEEM free rides with a discount voucher or promo code • REFER friends for free minutes • SAVE money with our deals in the shop RIDE MORE FOR LESS WITH OFFERS IN OUR SHOP Save money with our monthly or daily passes. When you’re on the go, it’s better to pay a flat rate and get the most out of your usage! • RIDER PLUS skip the unlock fee on every ride + 300 minutes! • MONTHLY UNLOCKS no unlock fees. Pay only for minutes. • DAY PASS enjoy up to 45 minutes during each ride for free + no unlock fees TAKE A TIER AND JOIN THE REVOLUTION AGAINST POLLUTION TIER gives you access to sustainable urban travel. With our fleet of shared electric scooters in 100+ cities worldwide, TIER is on a mission to change mobility for good. So whether you're headed to work, class, or just around the block, let TIER get you to where you’re going on our scooters, bikes or mopeds.
All intellectual property rights, including trademarks and word marks, are the property of respective owners