56
fair
TIER - Move Better | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
31 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
41%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
75 Reports
75 Reports
User Feedback
59%
iOS
75 Reports
75 Reports
41%
Android
52 Reports
52 Reports
TIER - Move Better - Latest Quality Issues
Android
Nov 14, 2024
The app works very well but most of the vehicles are in a very bad condition, the last time I was racing on a scooter and the phone holder came off the hook which then made the handlebars move a lot
iOS
Nov 15, 2024
Game of luck
It's a game of luck that you find an intact and functional widget. 4/6 of an electric scooter works like a scooter, so you have to kick the speed yourself. I have not received a reply on support. So if you're in a hurry, choose bird, if you don't mind paying to walk to your destination, choose tier.
Android
Nov 15, 2024
What about the refund of the pass??? 30€ and still had 270 minutes open.
Android
Nov 15, 2024
Unusable as it is impossible to verify age. Luckily your competitor Dott and does things much better
iOS
Nov 16, 2024
Download the app to have to download others
Pretty unnecessary, couldn't park the scooter anywhere, missed the train
Android
Nov 16, 2024
Very expensive and scam
Android
Nov 17, 2024
Tier in Drammen has become completely hopeless. I would estimate that at least 70% of the times I have tried to use the Tier in the last two seasons, there has been something wrong with the bike. Several times they don't start at all, other times the brakes haven't worked properly, or the bike has suddenly accelerated even though you've let go of the throttle completely. As it is now, it appears to be a scam, since they allow you to "start the ride" in the app, (with ongoing payment), but they do not offer a refund when the bike does not start.
Android
Nov 18, 2024
I swept the car, had no power at all, and pushed and walked 800 meters to return the car. Last 35AED
Android
Nov 18, 2024
horribly inefficient, impossible to activate scooters randomly, I'll never be a customer again + the competition does better so learn to work and I'll walk home
TIER - Move Better - Product Description
OUR MISSION: NO EMISSION TIER is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. Take a TIER electric scooter and choose a sustainable and emission-free way to get around. Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way. WHY OWN A CAR WHEN YOU CAN OWN THE STREETS TIER scooters are conveniently placed in your city to make traveling from A to B hassle-free. Simply rent a TIER e-scooter near you on the map, scan the QR code and go! • Why take a TIER? • No CO2 emissions with TIER e-scooters • Find parking easily • Beat the traffic • Save time • Explore new cities • Rent to live a get-up-and-go lifestyle • Ride e-scooters with friends • Commute with e-scooters to and from work • Renting = Sharing is caring To rent rather than to buy is how we take back our cities, and TIER mobility is here to help. Download the app, sign up, and start sharing scooters in seconds. Here’s how to use the TIER app USING THE TIER APP TIER electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way. Simply open the app and rent a ride with a few simple steps. HOW TO START A TIER E-SCOOTER & GET GOING • Download the TIER app, sign up, and add your preferred payment method • Find a TIER scooter near you on the map • Scan the QR code on the scooter to unlock it and start a ride • Push the e-scooter forward to flick the kickstand back • Put one foot on the board and push off with the other • Push down the throttle to gain speed • Let go of the throttle or use the brakes to slow down. • Surf your city and enjoy the ride! HOW TO END YOUR RIDE • Find a safe place to park the scooter and flick the kickstand down • Open the TIER app and tap 'End Ride' • Get out there and live your best life! APP FEATURES The TIER mobile app is truly mobile. A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility. • NAVIGATE nearby electric vehicles • SCAN the QR code on a scooter to unlock it • RING a scooter if you are having trouble finding it • VERIFY your license to use e-mopeds (not required for e-scooter use) • STORE minutes and unlocks in your wallet • REDEEM free rides with a discount voucher or promo code • REFER friends for free minutes • SAVE money with our deals in the shop RIDE MORE FOR LESS WITH OFFERS IN OUR SHOP Save money with our monthly or daily passes. When you’re on the go, it’s better to pay a flat rate and get the most out of your usage! • RIDER PLUS skip the unlock fee on every ride + 300 minutes! • MONTHLY UNLOCKS no unlock fees. Pay only for minutes. • DAY PASS enjoy up to 45 minutes during each ride for free + no unlock fees TAKE A TIER AND JOIN THE REVOLUTION AGAINST POLLUTION TIER gives you access to sustainable urban travel. With our fleet of shared electric scooters in 100+ cities worldwide, TIER is on a mission to change mobility for good. So whether you're headed to work, class, or just around the block, let TIER get you to where you’re going on our scooters, bikes or mopeds.
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