89
good
Tile - Find lost keys & phone | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
800 Reports
800 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
100 Reports
100 Reports
User Feedback
11%
iOS
100 Reports
100 Reports
89%
Android
800 Reports
800 Reports
Tile - Find lost keys & phone - Latest Quality Issues
Android
Nov 16, 2024
It only detects location if a Tile user passes by! If one is in a country/area where there are very few tile users, it is useless (maybe to be used only as 'where did I park' app). They didn't state clearly it works only with Tile community, which is 'zero' outside western countries.
Android
Nov 16, 2024
Very useful but it gets annoying every time I accidentally set it off Needs option to change ringtone when finding your phone. Maybe then it wouldnt be so annoying
Android
Nov 16, 2024
The app always shows "last seen one minute ago" and acts like it's trying to connect but never actually connects unless I've already found the keys and am holding them next to the phone... I bought my dad a cheap Chinese version and it worked SO MUCH BETTER! All the features that are "premium" on tile were free on the knock off version (as they should be) and the notification could be set for 10m instead of needing literal kilometers before letting you know you left your purse behind 🙄
Android
Nov 16, 2024
App/Tiles stopped functioning. Additionally, The "Tell Us More" section of this page doesn't allow you to do so. Used to be a good app.... No more...not for me anyway.
iOS
Nov 18, 2024
Giving up too much privacy for little return
I tested out the tile with the app set on location always on. It didn't make a difference, the moment the Tile and the app no longer share a Wi-Fi network the app can't find the keys and the keys can't find the phone. So it really doesn't work as advertised. keep in mind that if you do keep the location always on then this app can track your every movement.
Android
Nov 18, 2024
I mean having subscription for basic thing, to recognize is Bluetooth connection weak and send you FCM Push notification is ridiculous it doesn't even requires payed server ccc --- Sorry but sending notification when device is not with you should be and I believe it's a core feature of your product.
Android
Nov 18, 2024
It was painful to reset my password. I didn't get an email for the reset, ended up with trouble shooting and got the reset link after several attempts.
Android
Nov 19, 2024
Unfortunately 1 of my tiles has a speaker issue again. This is the 2nd Tile i have purchased over the years to have failed with the same issue. I'm starting to wonder the build quality of these devices now isn't up to the job. It needs to be 1 fit for purpose,2 of reasonable quality,3 last a reasonable amount of time. And 8 don't think that min has later a reasonable amount of time.
Android
Nov 19, 2024
For it to work properly they need your location on all the time, unrestricted access to your battery, and they need your Bluetooth on all the time...yea it's a no from me dog. Why not just have it ping when I press the button find my object...why not just the location of my object why would you need my phone's location too. I don't trust a company in 2024 to not abuse the knowledge of my location...it works but wouldn't and never will recommend this product
Tile - Find lost keys & phone - Product Description
Tile helps you keep track of your things. Find misplaced things nearby and far away. Add a Premium plan for the most robust finding experience for all your Tiles. FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things. FIND NEARBY-- Use the Tile app to ring your Tile when it’s within Bluetooth range. FIND FAR AWAY -- When outside of Bluetooth range, use the Tile app to view your Tile’s most recent location on a map. FIND YOUR PHONE - Double press the button on your Tile to make your phone ring, even when it’s on silent. NOTIFY WHEN FOUND -- Use the Tile Network to help find your things. If your Tile is lost, add your contact information so you can be reached when someone scans the QR code on your lost Tile. QR Codes are available on 2022 Pro, Mate and Slim Tiles. SMART HOME COMPATIBLE - Tile works with Amazon Alexa and Google Assistant, so finding is easier than ever. Sync your Tile account in the Alexa App or Google Home app to activate this feature. Get the most from Tile with a Premium Plan Subscribe to a Plan for the most robust finding experience for all of your Tiles. You’ll receive a Smart Alert notification when you leave something behind. For U.S. subscribers, if you do actually lose something, and Tile can’t find it, we reimburse you up to your item reimbursement limit. All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription. Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover.com and is currently available to U.S, subscribers only. For exclusions, conditions and limitations for Item Reimbursement, including current Item Reimbursement limits, go to https://tileteam.zendesk.com/hc/en-us/articles/360050114674 After your one-month free trial (new customers only), payment will be charged to your iTunes account. Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for Tile Premium or Premium Protect. Premium and Premium Protect require installation of the Tile application, ownership of a Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy. For Japan: No refunds or exchanges for convenience are permitted. For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial. Additional conditions, terms and limitations included in the Tile Terms of Service and Privacy Policy. Terms of service: https://www.thetileapp.com/en-us/terms-of-service Privacy policy: https://www.thetileapp.com/en-us/privacy-policy Apple Notes: The app utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles. The app utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data. Continued use of GPS or Bluetooth running in the background can dramatically decrease battery life. Requires purchase of Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy. By installing this app, you consent to its installation and the installation of updates or upgrades released through the platform. You can turn off automatic updates through your device settings, but if you do not update your app, you may experience reduced functionality. Some updates may change the way we record data or change data stored on your device. Any changes will be consistent with Tile’s Privacy Policy. You can withdraw your consent at any time by removing or disabling your app.
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