84
good
Tile - Find lost keys & phone | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
816 Reports
816 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
100 Reports
100 Reports
User Feedback
11%
iOS
100 Reports
100 Reports
89%
Android
816 Reports
816 Reports
Tile - Find lost keys & phone - Latest Quality Issues
Android
Feb 27, 2025
Tile won't stop buzzing. I've followed all the steps in the User Communities, but no joy. I'm going to have to smash it and throw it away.
iOS
Feb 27, 2025
Extra subscriptions
Warning they will hit you with subscriptions fees to access all the features
Android
Feb 28, 2025
Ok, but could be a little easier to set up
Android
Feb 28, 2025
Been a fan of the hardware for years. However I'm finding that I receive more and more upsell ads in the app. This is frustrating when I get a pop-up to purchase additional devices and services after locating my device. This has soured my opinion of Tile and I am considering moving to a different platform. Disappointing...
Android
Feb 28, 2025
App works fine but the wallet fob broke 20 days into use. They are fragile and cannot be kept in an everyday use item like a wallet.
Android
Mar 1, 2025
Difficult for me to navigate. Not sure how to use this. It said I have 5 devices, but only have 4 . Also, it's showing an old address. How do I delete it. It's with an old phone as well.
Android
Mar 1, 2025
Difficult to set up
Android
Mar 1, 2025
I purchased a tile tracker for my wife for Christmas. It comes with three free months of premium period. I tried repeatedly then navigate the cancellation platform but it was extremely difficult and ambiguous. They ended up renewing my subscription for year. However eventually I was able to find and cancel. No refunds no customer support. It truly is a bait and switch and make it extremely difficult to cancel. I would think twice before agreeing to the 3 months free. Extremely dissatisfied!
Android
Mar 2, 2025
Needs to quit fooling around and stay paired with things so I can find them. There's no point in a locator app that refuses to connect with a peripheral that's right in front of it. Maybe a "force pair" button would help.
Tile - Find lost keys & phone - Product Description
Tile helps you keep track of your things. Find misplaced things nearby and far away. Add a Premium plan for the most robust finding experience for all your Tiles. FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things. FIND NEARBY-- Use the Tile app to ring your Tile when it’s within Bluetooth range. FIND FAR AWAY -- When outside of Bluetooth range, use the Tile app to view your Tile’s most recent location on a map. FIND YOUR PHONE - Double press the button on your Tile to make your phone ring, even when it’s on silent. NOTIFY WHEN FOUND -- Use the Tile Network to help find your things. If your Tile is lost, add your contact information so you can be reached when someone scans the QR code on your lost Tile. QR Codes are available on 2022 Pro, Mate and Slim Tiles. SMART HOME COMPATIBLE - Tile works with Amazon Alexa and Google Assistant, so finding is easier than ever. Sync your Tile account in the Alexa App or Google Home app to activate this feature. Get the most from Tile with a Premium Plan Subscribe to a Plan for the most robust finding experience for all of your Tiles. You’ll receive a Smart Alert notification when you leave something behind. For U.S. subscribers, if you do actually lose something, and Tile can’t find it, we reimburse you up to your item reimbursement limit. All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription. Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover.com and is currently available to U.S, subscribers only. For exclusions, conditions and limitations for Item Reimbursement, including current Item Reimbursement limits, go to https://tileteam.zendesk.com/hc/en-us/articles/360050114674 After your one-month free trial (new customers only), payment will be charged to your iTunes account. Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for Tile Premium or Premium Protect. Premium and Premium Protect require installation of the Tile application, ownership of a Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy. For Japan: No refunds or exchanges for convenience are permitted. For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial. Additional conditions, terms and limitations included in the Tile Terms of Service and Privacy Policy. Terms of service: https://www.thetileapp.com/en-us/terms-of-service Privacy policy: https://www.thetileapp.com/en-us/privacy-policy Apple Notes: The app utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles. The app utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data. Continued use of GPS or Bluetooth running in the background can dramatically decrease battery life. Requires purchase of Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy. By installing this app, you consent to its installation and the installation of updates or upgrades released through the platform. You can turn off automatic updates through your device settings, but if you do not update your app, you may experience reduced functionality. Some updates may change the way we record data or change data stored on your device. Any changes will be consistent with Tile’s Privacy Policy. You can withdraw your consent at any time by removing or disabling your app.
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