81
good

Tile - Find lost keys & phone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
913 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
149 Reports
User Feedback
14%
iOS
149 Reports
86%
Android
913 Reports
Tile - Find lost keys & phone - Latest Quality Issues
Android
Dec 20, 2024
Battery needs to be longer
iOS
Dec 21, 2024
That's good.
There were problems such as not receiving the e-mail required for setting up. I want you to do something about the fact that the cooperation is cut off without permission
Android
Dec 21, 2024
I can't use it at all. It's meaningless if it's not within nearby Bluetooth range, and no one in the community will report it to you in the countryside. It is completely useless when you want to know the location of your child immediately.
Android
Dec 21, 2024
The click the tile to find the phone has been buggy with me, often not connecting despite being in the same room. I have even rechecked to make sure I was clicking appropriately to make sure it wasn't user error. Other than that annoyance, it's been great, it is very helpful for me fronting my wallet and keys. I have a 2-year-old that often moves them throughout the house, so as long as I have my phone I've been able to find my keys and wallet each time.
Android
Dec 22, 2024
Now that there are premium subscriptions, my tiles can't be found. Even right next to my phone. I'm going to tell everybody I know about this new development. Updated the app this week, still can't find my Tiles- plural!!
Android
Dec 22, 2024
No guarantee single and it sometimes I get signal from different tiles that I don't own, I want to see my own signal from my own tiles not other tiles.
Android
Dec 22, 2024
Totally saves me time finding my keys, my phone and my laptop! It's a lifesaver! My only comment is that a lot of times when you change the batteries the app does not register that you did that
Android
Dec 22, 2024
Bought it this year and it's already out of battery!
Android
Dec 22, 2024
Worthless. I have this on my cat's collar. It will not show up on the map until the cat is close to whatever you're using to track. It does not help me in a circle of 20 ft. It advertises 350 ft. I have still yet to see it go past my yard. Why would I go to your help page? It's a simple device it should be intuitive to use. Just like there's no way to delete old devices off of my list. So now I'm stuck seeing six phones that I'll never see again.
Tile - Find lost keys & phone - Product Description
Tile helps you keep track of your things.
Find misplaced things nearby and far away. Add a Premium plan for the most robust finding experience for all your Tiles.

FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things.

FIND NEARBY-- Use the Tile app to ring your Tile when it’s within Bluetooth range.

FIND FAR AWAY -- When outside of Bluetooth range, use the Tile app to view your Tile’s most recent location on a map.
 
FIND YOUR PHONE - Double press the button on your Tile to make your phone ring, even when it’s on silent.

NOTIFY WHEN FOUND -- Use the Tile Network to help find your things. If your Tile is lost, add your contact information so you can be reached when someone scans the QR code on your lost Tile. QR Codes are available on 2022 Pro, Mate and Slim Tiles. 
SMART HOME COMPATIBLE - Tile works with Amazon Alexa and Google Assistant, so finding is easier than ever. Sync your Tile account in the Alexa App or Google Home app to activate this feature. 

Get the most from Tile with a Premium Plan
Subscribe to a Plan for the most robust finding experience for all of your Tiles. You’ll receive a Smart Alert notification when you leave something behind. For U.S. subscribers, if you do actually lose something, and Tile can’t find it, we reimburse you up to your item reimbursement limit.

All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription.

Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover.com and is currently available to U.S, subscribers only. 
For exclusions, conditions and limitations for Item Reimbursement, including current Item Reimbursement limits, go to https://tileteam.zendesk.com/hc/en-us/articles/360050114674
After your one-month free trial (new customers only), payment will be charged to your iTunes account.  Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for Tile Premium or Premium Protect.
Premium and Premium Protect require installation of the Tile application, ownership of a Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
For Japan:  No refunds or exchanges for convenience are permitted.  
For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial.

Additional conditions, terms and limitations included in the Tile Terms of Service and Privacy Policy.  
Terms of service: https://www.thetileapp.com/en-us/terms-of-service
Privacy policy: https://www.thetileapp.com/en-us/privacy-policy

Apple Notes:
The app utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles. 
The app utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data.
Continued use of GPS or Bluetooth running in the background can dramatically decrease battery life.
Requires purchase of Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
By installing this app, you consent to its installation and the installation of updates or upgrades released through the platform.  You can turn off automatic updates through your device settings, but if you do not update your app, you may experience reduced functionality. Some updates may change the way we record data or change data stored on your device. Any changes will be consistent with Tile’s Privacy Policy. You can withdraw your consent at any time by removing or disabling your app.
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