53
fair
Tim Hortons | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
343 Reports
343 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
110 Reports
110 Reports
User Feedback
24%
iOS
110 Reports
110 Reports
76%
Android
343 Reports
343 Reports
Tim Hortons - Latest Quality Issues
Android
Mar 1, 2025
I have been to Tim Hortons many times since the 24th and used app and it won't work for roll up to win keeps saying there's a issue I've done everything I can and nothing works. I'm quite upset
Android
Mar 1, 2025
I have over $58.00 on my card ,and it has stopped working .I have contacted tim hortons a few times, but they don't care and will not help ,actually quite rude. I am 78 and fighting blood cancer and can't get out all the time ,they don't care .
Android
Mar 1, 2025
I recently won a free coffee with my rewards card. I was refused a roll up the rim cup as I was told this was not eligible for the cup. Apparently your restaurants don't read the fine print of your own ads. This is the worst service anywhere.
Android
Mar 1, 2025
I am an everyday breakfast and coffee customer and am very disappointed on One donut 🍩 is all I have won. At Tim Hortons. Sad but true. I am curving towards McDonald's coffee since my good friend is getting a ton.of 🎁 and prizes.?!! I have been winning a lot more 🤔☕️
Android
Mar 1, 2025
Error when trying to sign in. Tried uninstalling the app and reinstalling but same issue.
Android
Mar 1, 2025
This app won't let you pay unless you register you're credit card. I prefer to have my info auto-filled by my phone. So I uninstalled it.
Android
Mar 1, 2025
Its ok workers could step up staff should be replaced for bullying other staff
Android
Mar 1, 2025
Terrible customer service. The login method does not work. Input your email and wait for a verification code that never ever arrives. Ask for help? Nope. Zero assistance.
Android
Mar 2, 2025
I answer the question (easy) to unfold the record and it tells me that I don't have the right answer. Often bugs in the system
Tim Hortons - Product Description
Meet the new Tim Hortons app—now easier to use with a new look and feel. Enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order and earn Tims Rewards Points in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, and games—all through your phone! Tims Rewards Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding? Personalized Offers Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out! Scan & Pay Save time at checkout with Scan & Pay. You can now pay for your order and earn Tims Rewards Points with one simple scan of your app. Order Ahead & Delivery Skip the line inside by ordering ahead with the app. Put together your perfect order, choose a location, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door. Save Your Favorites Add recently ordered items with one tap—or create a list of your personal favorites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it. Contests and Games Score prizes and extra Tims Rewards Points with our fan-favorite sweepstake Roll Up To Win™.
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